← Back to team overview

desktop-packages team mailing list archive

[Bug 1529828] Re: System freeze when using LibreOffice Impress

 

Bartłomiej Styczeń, thank you for reporting this and helping make Ubuntu
better.

As per http://support.lenovo.com/us/en/products/Laptops-and-
netbooks/IdeaPad-Y-Series-laptops/IdeaPad-Y510p-
Notebook?linkTrack=Homepage:Body_Search%20Products an update to your
computer's buggy and outdated BIOS is available (3.08). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-3.08

** Changed in: xorg (Ubuntu)
   Importance: Critical => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1529828

Title:
  System freeze when using LibreOffice Impress

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Happens when selecting not-so-large chunks of formatted text. Makes
  Impress completely unusable.

  At first, everything just slows down a lot and LibreOffice loses a lot
  of responsiveness. At this point, I managed to close Impress once. But
  shortly after (matter of several seconds), the whole system is
  rendered unresponsive. Mouse cursor doesn't move (maybe a bit, in
  intervals), I cannot switch to tty by ctrl+alt+Fx, I can't do anything
  but force shutdown.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-19-generic 4.2.0-19.23
  ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
  Uname: Linux 4.2.0-19-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  styku      4435 F.... pulseaudio
   /dev/snd/pcmC0D0p:   styku      4435 F...m pulseaudio
   /dev/snd/controlC0:  styku      4435 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Tue Dec 29 12:27:45 2015
  InstallationDate: Installed on 2015-12-03 (25 days ago)
  InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Release amd64 (20151021)
  JournalErrors:
   No journal files were found.
   -- No entries --
  MachineType: LENOVO 20217
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic root=UUID=c3de6700-7fa1-448d-9b7f-09c291cf9b0e ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-19-generic N/A
   linux-backports-modules-4.2.0-19-generic  N/A
   linux-firmware                            1.149.3
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:

  dmi.bios.date: 09/18/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 74CN44WW(V3.05)
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: VIQY0Y1
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo IdeaPad Y510P
  dmi.modalias: dmi:bvnLENOVO:bvr74CN44WW(V3.05):bd09/18/2013:svnLENOVO:pn20217:pvrLenovoIdeaPadY510P:rvnLENOVO:rnVIQY0Y1:rvrNotDefined:cvnLENOVO:ct10:cvrLenovoIdeaPadY510P:
  dmi.product.name: 20217
  dmi.product.version: Lenovo IdeaPad Y510P
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1529828/+subscriptions