desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Isaac, thank you for reporting this and helping make Ubuntu better.

As per http://www.dell.com/support/home/us/en/19/product-support/product
/optiplex-gx620/drivers/advanced an update to your computer's buggy and
outdated BIOS is available (A11). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-a11

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
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Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1530760

Title:
  Random screen corruption

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  I don't know of anything I am doing to trigger this problem. My screen
  will randomly go black for about 2 seconds and then come back on with
  horizontal lines over everything. Sometimes I can see my work in the
  background but it's all scrambled. The mouse pointer stays on top and
  I can click on things in the background but the buttons I try to click
  on are mixed together, overlapping each other  or stretched across the
  screen so I can't tell which button I am clicking. If I use keyboard
  short cuts such as Alt-Tab to change what is on the screen, the
  distortion will usually partially clear up. After switching between
  programs about two or three times, all that is left is a couple of
  lines at the top of the screen which eventually disappear. The first
  time this happened to me, I had booted from a flashdrive but after
  installing Ubuntu  to my harddrive, it's still happening. I am usually
  using firefox at the time it happens but I have seen it happen to my
  desktop with nothing running. I see it happen randomly about once/hr.
  I have noticed that all the buttons and links on the screen become
  unresponsive a few seconds before it turns off

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-22.27-generic 4.2.6
  Uname: Linux 4.2.0-22-generic i686
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Sun Jan  3 22:58:39 2016
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:01ad]
     Subsystem: Dell Device [1028:01ad]
  InstallationDate: Installed on 2015-12-20 (14 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release i386 (20151021)
  MachineType: Dell Inc. OptiPlex GX620
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-22-generic root=UUID=2bb3e719-13a5-4f24-bb37-f9ec82357bd5 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/31/2006
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 0FH884
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd03/31/2006:svnDellInc.:pnOptiPlexGX620:pvr:rvnDellInc.:rn0FH884:rvr:cvnDellInc.:ct3:cvr:
  dmi.product.name: OptiPlex GX620
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Mon Jan  4 01:45:46 2016
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        Dell Dell USB Mouse  MOUSE, id 8
   input        Dell Dell USB Keyboard KEYBOARD, id 9
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                5264 
   vendor                                     SNY
  xserver.version: 2:1.17.2-1ubuntu9.1

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