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Message #155696
[Bug 1532500] [NEW] Trackpad doesn't work after login
Public bug reported:
On a Samsung Ativ Book 9 Pro laptop, Ubuntu 15.10
Prior to login, the trackpad moves the cursor.
After login, the trackpad does not move the cursor. The touchscreen works as expected for clicking and region-selecting.
I expected the trackpad and the touchscreen to work simultaneously.
An external USB mouse works normally before and after login.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
Uname: Linux 4.2.0-23-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sat Jan 9 18:41:06 2016
DistUpgraded: Fresh install
DistroCodename: wily
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Device [8086:191b] (rev 06) (prog-if 00 [VGA controller])
Subsystem: Samsung Electronics Co Ltd Device [144d:c12b]
Subsystem: Samsung Electronics Co Ltd Device [144d:c12b]
InstallationDate: Installed on 2015-12-22 (18 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 940Z5L
ProcEnviron:
LANGUAGE=en_US
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic.efi.signed root=UUID=24c27814-5135-4a80-9ce1-b932e2513949 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/20/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P04AFC.084.151020.SH
dmi.board.asset.tag: No Asset Tag
dmi.board.name: NP940Z5L-X01US
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SGL8554A1H-C01-G001-S0001+10.0.10240
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP04AFC.084.151020.SH:bd10/20/2015:svnSAMSUNGELECTRONICSCO.,LTD.:pn940Z5L:pvrP04AFC:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP940Z5L-X01US:rvrSGL8554A1H-C01-G001-S0001+10.0.10240:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.name: 940Z5L
dmi.product.version: P04AFC
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Sat Jan 9 18:08:08 2016
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 16714
vendor SDC
xserver.version: 2:1.17.2-1ubuntu9.1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug compiz-0.9 ubuntu wily
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1532500
Title:
Trackpad doesn't work after login
Status in xorg package in Ubuntu:
New
Bug description:
On a Samsung Ativ Book 9 Pro laptop, Ubuntu 15.10
Prior to login, the trackpad moves the cursor.
After login, the trackpad does not move the cursor. The touchscreen works as expected for clicking and region-selecting.
I expected the trackpad and the touchscreen to work simultaneously.
An external USB mouse works normally before and after login.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
Uname: Linux 4.2.0-23-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sat Jan 9 18:41:06 2016
DistUpgraded: Fresh install
DistroCodename: wily
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Device [8086:191b] (rev 06) (prog-if 00 [VGA controller])
Subsystem: Samsung Electronics Co Ltd Device [144d:c12b]
Subsystem: Samsung Electronics Co Ltd Device [144d:c12b]
InstallationDate: Installed on 2015-12-22 (18 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 940Z5L
ProcEnviron:
LANGUAGE=en_US
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic.efi.signed root=UUID=24c27814-5135-4a80-9ce1-b932e2513949 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/20/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P04AFC.084.151020.SH
dmi.board.asset.tag: No Asset Tag
dmi.board.name: NP940Z5L-X01US
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SGL8554A1H-C01-G001-S0001+10.0.10240
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP04AFC.084.151020.SH:bd10/20/2015:svnSAMSUNGELECTRONICSCO.,LTD.:pn940Z5L:pvrP04AFC:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP940Z5L-X01US:rvrSGL8554A1H-C01-G001-S0001+10.0.10240:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.name: 940Z5L
dmi.product.version: P04AFC
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Sat Jan 9 18:08:08 2016
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 16714
vendor SDC
xserver.version: 2:1.17.2-1ubuntu9.1
To manage notifications about this bug go to:
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Follow ups
-
[Bug 1532500] Re: [Samsung NP940Z5L-X01US] Trackpad doesn't work after login
From: David, 2016-02-18
-
[Bug 1532500] Re: [Samsung NP940Z5L-X01US] Trackpad doesn't work after login
From: Christopher M. Penalver, 2016-02-18
-
[Bug 1532500] Re: [Samsung NP940Z5L-X01US] Trackpad doesn't work after login
From: David, 2016-02-18
-
[Bug 1532500] Re: [Samsung NP940Z5L-X01US] Trackpad doesn't work after login
From: Queeq, 2016-01-27
-
[Bug 1532500] Re: [Samsung NP940Z5L-X01US] Trackpad doesn't work after login
From: David, 2016-01-27
-
[Bug 1532500] Re: [Samsung NP940Z5L-X01US] Trackpad doesn't work after login
From: Christopher M. Penalver, 2016-01-23
-
[Bug 1532500] Re: Trackpad doesn't work after login
From: Queeq, 2016-01-23
-
[Bug 1532500] Re: Trackpad doesn't work after login
From: Queeq, 2016-01-23
-
[Bug 1532500] Re: Trackpad doesn't work after login
From: Christopher M. Penalver, 2016-01-12
-
[Bug 1532500] Re: Trackpad doesn't work after login
From: David, 2016-01-12
-
[Bug 1532500] Re: Trackpad doesn't work after login
From: Christopher M. Penalver, 2016-01-12
-
[Bug 1532500] Re: Trackpad doesn't work after login
From: Christopher M. Penalver, 2016-01-10
-
[Bug 1532500] Re: Trackpad doesn't work after login
From: David, 2016-01-10
-
[Bug 1532500] Re: Trackpad doesn't work after login
From: Christopher M. Penalver, 2016-01-10