← Back to team overview

desktop-packages team mailing list archive

[Bug 1532582] [NEW] Regression: SnapScan 1212U stuck after scanning one page

 

Public bug reported:

If I scan a page using the Agfa SnapScan 1212u, the scanner bar does not
return to the edge but stops in the middle of the scanner at which point
the scanner powers off.

If one now tries to do another scan, the motor give a squeeking sound
for some seconds without movement, and the software reports a connection
failure.

If the scanner USB connection is un- and replugged, the slit returns to
it's home position and it works again.. for one scan.

Some time ago, the scanner worked fine. I don't know how long this is
ago.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: libsane 1.0.23-3ubuntu3.1
ProcVersionSignature: Ubuntu 3.19.0-42.48~14.04.1-generic 3.19.8-ckt10
Uname: Linux 3.19.0-42-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Jan 10 19:21:08 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-11-22 (49 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: sane-backends
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: sane-backends (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to sane-backends in Ubuntu.
https://bugs.launchpad.net/bugs/1532582

Title:
  Regression: SnapScan 1212U stuck after scanning one page

Status in sane-backends package in Ubuntu:
  New

Bug description:
  If I scan a page using the Agfa SnapScan 1212u, the scanner bar does
  not return to the edge but stops in the middle of the scanner at which
  point the scanner powers off.

  If one now tries to do another scan, the motor give a squeeking sound
  for some seconds without movement, and the software reports a
  connection failure.

  If the scanner USB connection is un- and replugged, the slit returns
  to it's home position and it works again.. for one scan.

  Some time ago, the scanner worked fine. I don't know how long this is
  ago.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: libsane 1.0.23-3ubuntu3.1
  ProcVersionSignature: Ubuntu 3.19.0-42.48~14.04.1-generic 3.19.8-ckt10
  Uname: Linux 3.19.0-42-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sun Jan 10 19:21:08 2016
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-11-22 (49 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  SourcePackage: sane-backends
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1532582/+subscriptions


Follow ups