desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

boukeas, thank you for reporting this and helping make Ubuntu better.

As per
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6943803&swLangOid=8&swEnvOid=4192
an update to your computer's buggy and outdated BIOS is available
(1.16). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-1.16

** Package changed: xorg (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1532975

Title:
  Screen periodically goes black for a second

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I am using Ubuntu 14.04.3 on a HP ProBook 430 G2/2246. It is often the
  case that my screen goes black for a second and then recovers. It is
  my impression that this only happens when the computer has been idle
  -- even for a very short time -- so I have disabled screen locking and
  dimming and I have also removed the gnome-screensaver package, yet the
  problem persists.

  I took a look at /var/log/syslog and discovered an identical set of
  error messages (dump traces, mainly) for every time this happens. I am
  attaching a file with this set of messages.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.16.0-57.77~14.04.1-generic 3.16.7-ckt20
  Uname: Linux 3.16.0-57-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Jan 12 00:02:52 2016
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:2246]
  InstallationDate: Installed on 2015-04-20 (266 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Hewlett-Packard HP ProBook 430 G2
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-57-generic root=UUID=3a069045-f0b3-46ac-b25f-057beaa48b7e ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/16/2014
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: M74 Ver. 01.04
  dmi.board.name: 2246
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 67.22
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrM74Ver.01.04:bd08/16/2014:svnHewlett-Packard:pnHPProBook430G2:pvrA3008CD10003:rvnHewlett-Packard:rn2246:rvrKBCVersion67.22:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ProBook 430 G2
  dmi.product.version: A3008CD10003
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.12+14.10.20140812-0ubuntu1.01
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Thu Dec 31 15:19:11 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               14425 
   vendor                                     SEC
  xserver.version: 2:1.16.0-1ubuntu1.2~trusty2

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