desktop-packages team mailing list archive

[Marc Deslauriers <marc.deslauriers@xxxxxxxxxxxxx>]

Thanks for taking the time to report this bug and helping to make Ubuntu
better. We appreciate the difficulties you are facing, but this appears
to be a "regular" (non-security) bug.  I have unmarked it as a security
issue since this bug does not show evidence of allowing attackers to
cross privilege boundaries nor directly cause loss of data/privacy.
Please feel free to report any other bugs you may find.

** Information type changed from Private Security to Public

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1524960

Title:
  [Aspire E5-571G, Realtek ALC283, Black Headphone Out, Left] Playback
  problem

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  The right headphone does not work.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC1D0c:   petrov     4797 F...m pulseaudio
   /dev/snd/controlC0:  petrov     4797 F.... pulseaudio
   /dev/snd/controlC1:  petrov     4797 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Dec 10 21:15:06 2015
  InstallationDate: Installed on 2015-12-01 (8 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Black Headphone Out, Left
  Symptom_Type: Only some of outputs are working
  Title: [Aspire E5-571G, Realtek ALC283, Black Headphone Out, Left] Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/17/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.21
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HB
  dmi.board.vendor: Acer
  dmi.board.version: V1.21
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.21
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.21:bd11/17/2014:svnAcer:pnAspireE5-571G:pvrV1.21:rvnAcer:rnEA50_HB:rvrV1.21:cvnAcer:ct10:cvrV1.21:
  dmi.product.name: Aspire E5-571G
  dmi.product.version: V1.21
  dmi.sys.vendor: Acer
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-12-09T21:42:25.551003

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