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[Ben <ben.northrop@xxxxxxxxx>]

Public bug reported:

I have no idea why the sound went out (assuming because I installed an
update), and no idea where the problem is.  I tried a number of things
from the internet, but nothing worked.  Forced a reload of alsa - no
luck.  Re-installed alsa pulseaudio - no luck.

Please help!  Thanks.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-43.49~14.04.1-generic 3.19.8-ckt10
Uname: Linux 3.19.0-43-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/pcmC1D0p:   ben        2320 F...m pulseaudio
 /dev/snd/controlC1:  ben        2320 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jan 14 14:10:05 2016
InstallationDate: Installed on 2015-09-29 (107 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Latitude E7450, Realtek ALC3235, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/06/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 06HN6G
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd08/06/2015:svnDellInc.:pnLatitudeE7450:pvr:rvnDellInc.:rn06HN6G:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7450
dmi.sys.vendor: Dell Inc.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1534270

Title:
  [Latitude E7450, Realtek ALC3235, Speaker, Internal] No sound at all.
  Installed update to software, then no more sound (through headphones
  or laptop)

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  I have no idea why the sound went out (assuming because I installed an
  update), and no idea where the problem is.  I tried a number of things
  from the internet, but nothing worked.  Forced a reload of alsa - no
  luck.  Re-installed alsa pulseaudio - no luck.

  Please help!  Thanks.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-43.49~14.04.1-generic 3.19.8-ckt10
  Uname: Linux 3.19.0-43-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC1D0p:   ben        2320 F...m pulseaudio
   /dev/snd/controlC1:  ben        2320 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Jan 14 14:10:05 2016
  InstallationDate: Installed on 2015-09-29 (107 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [Latitude E7450, Realtek ALC3235, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/06/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 06HN6G
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA05:bd08/06/2015:svnDellInc.:pnLatitudeE7450:pvr:rvnDellInc.:rn06HN6G:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E7450
  dmi.sys.vendor: Dell Inc.

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