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[Bug 1064113] Re: can't connect to google apps gchat account "account requires authorisation"

 

*** This bug is a duplicate of bug 1069531 ***
    https://bugs.launchpad.net/bugs/1069531

** This bug has been marked a duplicate of bug 1069531
   Cannot login to Empathy after setting up Google online account

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https://bugs.launchpad.net/bugs/1064113

Title:
  can't connect to google apps gchat account "account requires
  authorisation"

Status in Empathy:
  New
Status in empathy package in Ubuntu:
  Triaged
Status in gnome-control-center-signon package in Ubuntu:
  Confirmed

Bug description:
  I have a google apps gtalk jabber account configured in empathy that
  refuses to connect after upgrading to quantal.  Error message "account
  requires authorisation" appears in the contact list.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: empathy 3.6.0.3-0ubuntu1
  ProcVersionSignature: Ubuntu 3.5.0-17.27-generic 3.5.5
  Uname: Linux 3.5.0-17-generic x86_64
  ApportVersion: 2.6.1-0ubuntu1
  Architecture: amd64
  Date: Mon Oct  8 16:02:38 2012
  InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate amd64 (20100419.1)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: Upgraded to quantal on 2012-10-05 (3 days ago)

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