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Message #158037
[Bug 1537482] Re: nm-applet regularly crashes at logon, in combination with failing 3G connection
Please let me know which information is needed to allow bug fixing.
** Attachment removed: "Whoopsie crash report"
https://bugs.launchpad.net/ubuntu/+source/network-manager-applet/+bug/1537482/+attachment/4555689/+files/_usr_bin_nm-applet.1000.crash
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https://bugs.launchpad.net/bugs/1537482
Title:
nm-applet regularly crashes at logon, in combination with failing 3G
connection
Status in network-manager-applet package in Ubuntu:
New
Bug description:
I'm running Ubuntu 15.10 with network-manager 1.0.4-0ubuntu5.2.
Regularly (if not always) the nm-applet icon is not showing in the
Unity panel after logon. Syslog shows these error messages:
Jan 23 21:07:21 desk1 gnome-session[3904]: (nm-applet:4812): nm-applet-WARNING **: Could not find ShellVersion property on org.gnome.Shell after 5 tries
Jan 24 09:42:37 desk1 gnome-session[19922]: (nm-applet:20700): libnm-glib-WARNING **: Error in get_property: Method "Get" with signature "ss" on interface "org.freedesktop.DBus.Properties" doesn't exist
Jan 24 09:42:38 desk1 gnome-session[19922]: (nm-applet:20700): nm-applet-WARNING **: Cannot grab information for modem at /org/freedesktop/ModemManager1/Modem/0: No ModemManager support
Jan 24 09:42:38 desk1 gnome-session[19922]: (nm-applet:20700): nm-applet-WARNING **: ModemManager is not available for modem at /org/freedesktop/ModemManager1/Modem/0
Jan 24 09:42:38 desk1 gnome-session[19922]: message repeated 3 times: [ (nm-applet:20700): nm-applet-WARNING **: ModemManager is not available for modem at /org/freedesktop/ModemManager1/Modem/0]
Jan 24 09:42:38 desk1 gnome-session[19922]: nm-applet:ERROR:applet-device-broadband.c:644:get_icon: assertion failed: (info)
Manually starting nm-applet from a Terminal works, sometimes however
only after some attempts where error messages similar to the ones
above are shown (btw, even when succeeding, the first 2 warning/error
messages on the ss signature and the ShellVersion show up). Once nm-
applet is started, the 3G modem connection signal bars are shown and
sometimes indeed a network connection (through 3G modem) is available.
Often however, several manual disconnect and subsequent connect
operations are needed before having the network connection really up
and running.
I suspect hence that there is an issue with my ModemManager and/or
NetworkManager configuration or implementation, and that nm-applet is
not robust enough to properly deal with these connection failures.
I have no issues on another Ubuntu 15.10 system with the same version
of network-manager installed.
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References