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[Bug 655973] Re: trackpad not recognized on Gateway LT3119u / Acer ZA8 laptop

 

Will, it will help immensely if you filed a new report with Ubuntu by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information running the following from a terminal:
ubuntu-bug xorg

Also, please feel free to subscribe me to it.

For more on why this is helpful, please see
https://wiki.ubuntu.com/ReportingBugs.

** Changed in: xserver-xorg-input-synaptics (Ubuntu)
   Importance: Undecided => Low

** Changed in: xserver-xorg-input-synaptics (Ubuntu)
       Status: New => Incomplete

** Attachment removed: "Input usage"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/655973/+attachment/4556681/+files/evtest

** Attachment removed: "Second input usage"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/655973/+attachment/4556682/+files/evtest1

** Attachment removed: "Input with issue"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/655973/+attachment/4556683/+files/xinput

** Attachment removed: "Input with issue 2"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/655973/+attachment/4556684/+files/xinput1

** Attachment removed: "Mod Map"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/655973/+attachment/4556685/+files/xmodmap

** Attachment removed: "Event input log"
   https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/655973/+attachment/4556686/+files/xev.log

-- 
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https://bugs.launchpad.net/bugs/655973

Title:
  trackpad not recognized on Gateway LT3119u / Acer ZA8 laptop

Status in xserver-xorg-input-synaptics package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: xserver-xorg-input-synaptics

  When booting from a USB stick (built against Maverick rc build), the
  multi-touch trackpad is recognized as a "ImPS/2 Generic Wheel Mouse".

  When touching the trackpad, the mouse flies wildly around the screen.

  Note the last entry in /proc/bus/input/devices...

  
  root@ubuntu:/home/ubuntu# cat /proc/bus/input/devices 

  I: Bus=0019 Vendor=0000 Product=0005 Version=0000
  N: Name="Lid Switch"
  P: Phys=PNP0C0D/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
  U: Uniq=
  H: Handlers=event0 
  B: EV=21
  B: SW=1

  I: Bus=0019 Vendor=0000 Product=0003 Version=0000
  N: Name="Sleep Button"
  P: Phys=PNP0C0E/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
  U: Uniq=
  H: Handlers=kbd event1 
  B: EV=3
  B: KEY=4000 0 0 0 0

  I: Bus=0019 Vendor=0000 Product=0001 Version=0000
  N: Name="Power Button"
  P: Phys=PNP0C0C/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input2
  U: Uniq=
  H: Handlers=kbd event2 
  B: EV=3
  B: KEY=100000 0 0 0

  I: Bus=0019 Vendor=0000 Product=0001 Version=0000
  N: Name="Power Button"
  P: Phys=LNXPWRBN/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input3
  U: Uniq=
  H: Handlers=kbd event3 
  B: EV=3
  B: KEY=100000 0 0 0

  I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
  N: Name="AT Translated Set 2 keyboard"
  P: Phys=isa0060/serio0/input0
  S: Sysfs=/devices/platform/i8042/serio0/input/input4
  U: Uniq=
  H: Handlers=sysrq kbd event4 
  B: EV=120013
  B: KEY=4 2000000 3803078 f800d001 feffffdf ffefffff ffffffff fffffffe
  B: MSC=10
  B: LED=7

  I: Bus=0019 Vendor=0000 Product=0006 Version=0000
  N: Name="Video Bus"
  P: Phys=LNXVIDEO/video/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:1c/LNXVIDEO:00/input/input5
  U: Uniq=
  H: Handlers=kbd event5 
  B: EV=3
  B: KEY=3e000b 0 0 0 0 0 0 0

  I: Bus=0003 Vendor=04f2 Product=b175 Version=1357
  N: Name="CNF9011"
  P: Phys=usb-0000:00:13.5-4/button
  S: Sysfs=/devices/pci0000:00/0000:00:13.5/usb1/1-4/1-4:1.0/input/input6
  U: Uniq=
  H: Handlers=kbd event6 
  B: EV=3
  B: KEY=100000 0 0 0 0 0 0

  I: Bus=0011 Vendor=0002 Product=0005 Version=0000
  N: Name="ImPS/2 Generic Wheel Mouse"
  P: Phys=isa0060/serio2/input0
  S: Sysfs=/devices/platform/i8042/serio2/input/input7
  U: Uniq=
  H: Handlers=mouse0 event7 
  B: EV=7
  B: KEY=70000 0 0 0 0 0 0 0 0
  B: REL=103

  root@ubuntu:/home/ubuntu# 
  root@ubuntu:/home/ubuntu# 
  root@ubuntu:/home/ubuntu# 
  root@ubuntu:/home/ubuntu# 
  root@ubuntu:/home/ubuntu# xinput --list
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ ImPS/2 Generic Wheel Mouse              	id=12	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Power Button                            	id=8	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
      ↳ CNF9011                                 	id=10	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard

  root@ubuntu:/home/ubuntu# 
  root@ubuntu:/home/ubuntu# 
  root@ubuntu:/home/ubuntu# 
  root@ubuntu:/home/ubuntu# 
  root@ubuntu:/home/ubuntu# grep -C2 Mouse /var/log/Xorg.0.log | more
  [   134.324] (**) Option "xkb_model" "pc105"
  [   134.324] (**) Option "xkb_layout" "us"
  [   134.325] (II) config/udev: Adding input device ImPS/2 Generic Wheel Mouse (/
  dev/input/event7)
  [   134.325] (**) ImPS/2 Generic Wheel Mouse: Applying InputClass "evdev pointer
   catchall"
  [   134.325] (**) ImPS/2 Generic Wheel Mouse: always reports core events
  [   134.325] (**) ImPS/2 Generic Wheel Mouse: Device: "/dev/input/event7"
  [   134.340] (II) ImPS/2 Generic Wheel Mouse: Found 3 mouse buttons
  [   134.340] (II) ImPS/2 Generic Wheel Mouse: Found scroll wheel(s)
  [   134.340] (II) ImPS/2 Generic Wheel Mouse: Found relative axes
  [   134.340] (II) ImPS/2 Generic Wheel Mouse: Found x and y relative axes
  [   134.340] (II) ImPS/2 Generic Wheel Mouse: Configuring as mouse
  [   134.340] (**) ImPS/2 Generic Wheel Mouse: YAxisMapping: buttons 4 and 5
  [   134.340] (**) ImPS/2 Generic Wheel Mouse: EmulateWheelButton: 4, EmulateWhee
  lInertia: 10, EmulateWheelTimeout: 200
  [   134.340] (II) XINPUT: Adding extended input device "ImPS/2 Generic Wheel Mou
  se" (type: MOUSE)
  [   134.340] (II) ImPS/2 Generic Wheel Mouse: initialized for relative axes.
  [   134.340] (II) config/udev: Adding input device ImPS/2 Generic Wheel Mouse (/
  dev/input/mouse0)
  [   134.341] (II) No input driver/identifier specified (ignoring)
  [   135.288] (II) RADEON(0): EDID vendor "CMO", prod id 4352
  --
  [   141.392] (II) RADEON(0): Printing DDC gathered Modelines:
  [   141.392] (II) RADEON(0): Modeline "1366x768"x0.0   65.56  1366 1373 1387 140
  8  768 769 772 776 -hsync -vsync (46.6 kHz)
  [   157.281] ImPS/2 Generic Wheel Mouse: dropping event due to full queue!
  [   157.281] ImPS/2 Generic Wheel Mouse: dropping event due to full queue!
  [   157.281] ImPS/2 Generic Wheel Mouse: dropping event due to full queue!
  [   157.281] ImPS/2 Generic Wheel Mouse: dropping event due to full queue!
  [   157.281] ImPS/2 Generic Wheel Mouse: dropping event due to full queue!
  [   157.281] ImPS/2 Generic Wheel Mouse: dropping event due to full queue!
  [   157.281] ImPS/2 Generic Wheel Mouse: dropping event due to full queue!
  [   157.281] ImPS/2 Generic Wheel Mouse: dropping event due to full queue!
  [   157.281] ImPS/2 Generic Wheel Mouse: dropping event due to full queue!
  [   157.281] ImPS/2 Generic Wheel Mouse: dropping event due to full queue!
  ...

  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: xserver-xorg-input-synaptics 1.2.2-2ubuntu5
  ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
  Uname: Linux 2.6.35-22-generic i686
  Architecture: i386
  DRM.card0.LVDS.1:
   status: connected
   enabled: enabled
   dpms: On
   modes: 1366x768 1280x720 1152x768 1024x768 800x600 848x480 720x480 640x480
   edid-base64: AP///////wANrwARAAAAAAkTAQOAGQ54Cs9FkFlXlSkfUFQAAAABAQEBAQEBAQEBAQEBAQEBnBlWKlAACDAHDhMAAJAQAAAYAAAA/gBOMTE2QjYtTDAyCiAgAAAA/gBDTU8KICAgICAgICAgAAAA/gBOMTE2QjYtTDAyCiAgAGU=
  DRM.card0.VGA.1:
   status: disconnected
   enabled: disabled
   dpms: On
   modes: 
   edid-base64:
  Date: Thu Oct  7 16:21:24 2010
  GdmLog1: Error: command ['cat', '/var/log/gdm/:0.log.1'] failed with exit code 1: cat: /var/log/gdm/:0.log.1: No such file or directory
  GdmLog2: Error: command ['cat', '/var/log/gdm/:0.log.2'] failed with exit code 1: cat: /var/log/gdm/:0.log.2: No such file or directory
  LiveMediaBuild: Ubuntu 10.10 "Maverick Meerkat" - Release Candidate i386 (20100928)
  MachineType: Gateway LT31
  ProcCmdLine: BOOT_IMAGE=/casper/vmlinuz noprompt cdrom-detect/try-usb=true file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
  ProcEnviron:
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: xserver-xorg-input-synaptics
  dmi.bios.date: 05/31/2010
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: v1.3307
  dmi.board.name: SJM11-YK
  dmi.board.vendor: Gateway
  dmi.board.version: Not Applicable
  dmi.chassis.type: 10
  dmi.chassis.vendor: Gateway
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrv1.3307:bd05/31/2010:svnGateway:pnLT31:pvrNotApplicable:rvnGateway:rnSJM11-YK:rvrNotApplicable:cvnGateway:ct10:cvrN/A:
  dmi.product.name: LT31
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Gateway
  glxinfo: Error: [Errno 2] No such file or directory
  system:
   distro:             Ubuntu
   codename:           maverick
   architecture:       i686
   kernel:             2.6.35-22-generic

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