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[Bug 1092900] Re: Gnome disk (gnome-disks) utility does not show USB drive has SMART enabled. Option is grayed.

 

** Changed in: gnome-disk-utility (Ubuntu)
       Status: Invalid => New

** Description changed:

  gnome-disks (show as "Disks" on the desktop environment running Unity)
  systematically does not acknowledge that disks have SMART capabilities
  when connected through a USB port; SMART capabilities are grayed.
  However, 'sudo smartctl -a /dev/<disk>' works fine.  gnome-disks
  acknowledge SMART capabilities if the same disk is connected through a
  SATA port.
  
- Confirmed for Ubuntu 14.04 LTS Trusty Thar and previous versions.
+ Confirmed for Ubuntu 14.04 LTS Trusty Thar on 2016-01-26, gnome-disks-
+ utility 3.10.0, udisks 2.1.3 (built against 2.1.3) by Hans Deragon.
  
  Original report -->
  
  In terminal it wasnt enabled but it was supported.
  I enabled it in 12.04 ubuntu in terminal.
  In 10.04 in terminal it shows its enabled but see screenshot in Disk utility it doesnt show SMART.
  PS. I formated using Disk utility using : Dont partition and in fdisk -l it doesnt show any partitions. Thats then showing all correctly?
  
  Toshiba v63600-C 1TB usb external HDD
  Formated using DISK Utility with not usual options:
  In DISK UTILITY Formated using: Dont partition and & FORMAT VOLUME to FAT (not possible to NTFS)
  
  kangarooo@kangarooo-laptop:~$ sudo fdisk -l
  
  Disk /dev/sda: 160.0 GB, 160041885696 bytes
  255 heads, 63 sectors/track, 19457 cylinders
  Units = cylinders of 16065 * 512 = 8225280 bytes
  Sector size (logical/physical): 512 bytes / 512 bytes
  I/O size (minimum/optimal): 512 bytes / 512 bytes
  Disk identifier: 0x0001f6fb
  
     Device Boot      Start         End      Blocks   Id  System
  /dev/sda1               1       16071   129089283+  83  Linux
  /dev/sda2           16072       16797     5831595    5  Extended
  /dev/sda3   *       16798       19457    21366450    7  HPFS/NTFS
  /dev/sda5           16072       16797     5831563+  82  Linux swap / Solaris
  
  Disk /dev/sdb: 1000.2 GB, 1000204886016 bytes
  255 heads, 63 sectors/track, 121601 cylinders
  Units = cylinders of 16065 * 512 = 8225280 bytes
  Sector size (logical/physical): 512 bytes / 512 bytes
  I/O size (minimum/optimal): 512 bytes / 512 bytes
  Disk identifier: 0x00000000
  
     Device Boot      Start         End      Blocks   Id  System
  kangarooo@kangarooo-laptop:~$ sudo smartctl -i /dev/sdb
  smartctl version 5.38 [i686-pc-linux-gnu] Copyright (C) 2002-8 Bruce Allen
  Home page is http://smartmontools.sourceforge.net/
  
  Device: TOSHIBA  External USB 3.0 Version: 0001
  Serial number:            91UCFSBMS
  Device type: disk
  Local Time is: Fri Dec 21 15:38:56 2012 EET
  Device supports SMART and is Enabled
  Temperature Warning Disabled or Not Supported
  kangarooo@kangarooo-laptop:~$
  
  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: gnome-disk-utility 2.30.1-1
  ProcVersionSignature: Ubuntu 2.6.32-45.100-generic 2.6.32.60+drm33.26
  Uname: Linux 2.6.32-45-generic i686
  Architecture: i386
  Date: Fri Dec 21 14:37:14 2012
  InstallationMedia: Ubuntu-Netbook 10.04 "Lucid Lynx" - Release i386 (20100429.4)
  ProcEnviron:
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: gnome-disk-utility

** Description changed:

  gnome-disks (show as "Disks" on the desktop environment running Unity)
  systematically does not acknowledge that disks have SMART capabilities
  when connected through a USB port; SMART capabilities are grayed.
  However, 'sudo smartctl -a /dev/<disk>' works fine.  gnome-disks
  acknowledge SMART capabilities if the same disk is connected through a
  SATA port.
  
- Confirmed for Ubuntu 14.04 LTS Trusty Thar on 2016-01-26, gnome-disks-
+ Confirmed for Ubuntu 14.04 LTS Trusty Thar on 2016-01-26, gnome-disk-
  utility 3.10.0, udisks 2.1.3 (built against 2.1.3) by Hans Deragon.
  
  Original report -->
  
  In terminal it wasnt enabled but it was supported.
  I enabled it in 12.04 ubuntu in terminal.
  In 10.04 in terminal it shows its enabled but see screenshot in Disk utility it doesnt show SMART.
  PS. I formated using Disk utility using : Dont partition and in fdisk -l it doesnt show any partitions. Thats then showing all correctly?
  
  Toshiba v63600-C 1TB usb external HDD
  Formated using DISK Utility with not usual options:
  In DISK UTILITY Formated using: Dont partition and & FORMAT VOLUME to FAT (not possible to NTFS)
  
  kangarooo@kangarooo-laptop:~$ sudo fdisk -l
  
  Disk /dev/sda: 160.0 GB, 160041885696 bytes
  255 heads, 63 sectors/track, 19457 cylinders
  Units = cylinders of 16065 * 512 = 8225280 bytes
  Sector size (logical/physical): 512 bytes / 512 bytes
  I/O size (minimum/optimal): 512 bytes / 512 bytes
  Disk identifier: 0x0001f6fb
  
     Device Boot      Start         End      Blocks   Id  System
  /dev/sda1               1       16071   129089283+  83  Linux
  /dev/sda2           16072       16797     5831595    5  Extended
  /dev/sda3   *       16798       19457    21366450    7  HPFS/NTFS
  /dev/sda5           16072       16797     5831563+  82  Linux swap / Solaris
  
  Disk /dev/sdb: 1000.2 GB, 1000204886016 bytes
  255 heads, 63 sectors/track, 121601 cylinders
  Units = cylinders of 16065 * 512 = 8225280 bytes
  Sector size (logical/physical): 512 bytes / 512 bytes
  I/O size (minimum/optimal): 512 bytes / 512 bytes
  Disk identifier: 0x00000000
  
     Device Boot      Start         End      Blocks   Id  System
  kangarooo@kangarooo-laptop:~$ sudo smartctl -i /dev/sdb
  smartctl version 5.38 [i686-pc-linux-gnu] Copyright (C) 2002-8 Bruce Allen
  Home page is http://smartmontools.sourceforge.net/
  
  Device: TOSHIBA  External USB 3.0 Version: 0001
  Serial number:            91UCFSBMS
  Device type: disk
  Local Time is: Fri Dec 21 15:38:56 2012 EET
  Device supports SMART and is Enabled
  Temperature Warning Disabled or Not Supported
  kangarooo@kangarooo-laptop:~$
  
  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: gnome-disk-utility 2.30.1-1
  ProcVersionSignature: Ubuntu 2.6.32-45.100-generic 2.6.32.60+drm33.26
  Uname: Linux 2.6.32-45-generic i686
  Architecture: i386
  Date: Fri Dec 21 14:37:14 2012
  InstallationMedia: Ubuntu-Netbook 10.04 "Lucid Lynx" - Release i386 (20100429.4)
  ProcEnviron:
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: gnome-disk-utility

** Description changed:

- gnome-disks (show as "Disks" on the desktop environment running Unity)
- systematically does not acknowledge that disks have SMART capabilities
- when connected through a USB port; SMART capabilities are grayed.
- However, 'sudo smartctl -a /dev/<disk>' works fine.  gnome-disks
- acknowledge SMART capabilities if the same disk is connected through a
- SATA port.
+ gnome-disk-utility (show as "Disks" on the desktop environment running
+ Unity) systematically does not acknowledge that disks have SMART
+ capabilities when connected through a USB port; SMART capabilities are
+ grayed.  However, 'sudo smartctl -a /dev/<disk>' works fine.  gnome-
+ disks acknowledge SMART capabilities if the same disk is connected
+ through a SATA port.
  
  Confirmed for Ubuntu 14.04 LTS Trusty Thar on 2016-01-26, gnome-disk-
  utility 3.10.0, udisks 2.1.3 (built against 2.1.3) by Hans Deragon.
  
  Original report -->
  
  In terminal it wasnt enabled but it was supported.
  I enabled it in 12.04 ubuntu in terminal.
  In 10.04 in terminal it shows its enabled but see screenshot in Disk utility it doesnt show SMART.
  PS. I formated using Disk utility using : Dont partition and in fdisk -l it doesnt show any partitions. Thats then showing all correctly?
  
  Toshiba v63600-C 1TB usb external HDD
  Formated using DISK Utility with not usual options:
  In DISK UTILITY Formated using: Dont partition and & FORMAT VOLUME to FAT (not possible to NTFS)
  
  kangarooo@kangarooo-laptop:~$ sudo fdisk -l
  
  Disk /dev/sda: 160.0 GB, 160041885696 bytes
  255 heads, 63 sectors/track, 19457 cylinders
  Units = cylinders of 16065 * 512 = 8225280 bytes
  Sector size (logical/physical): 512 bytes / 512 bytes
  I/O size (minimum/optimal): 512 bytes / 512 bytes
  Disk identifier: 0x0001f6fb
  
     Device Boot      Start         End      Blocks   Id  System
  /dev/sda1               1       16071   129089283+  83  Linux
  /dev/sda2           16072       16797     5831595    5  Extended
  /dev/sda3   *       16798       19457    21366450    7  HPFS/NTFS
  /dev/sda5           16072       16797     5831563+  82  Linux swap / Solaris
  
  Disk /dev/sdb: 1000.2 GB, 1000204886016 bytes
  255 heads, 63 sectors/track, 121601 cylinders
  Units = cylinders of 16065 * 512 = 8225280 bytes
  Sector size (logical/physical): 512 bytes / 512 bytes
  I/O size (minimum/optimal): 512 bytes / 512 bytes
  Disk identifier: 0x00000000
  
     Device Boot      Start         End      Blocks   Id  System
  kangarooo@kangarooo-laptop:~$ sudo smartctl -i /dev/sdb
  smartctl version 5.38 [i686-pc-linux-gnu] Copyright (C) 2002-8 Bruce Allen
  Home page is http://smartmontools.sourceforge.net/
  
  Device: TOSHIBA  External USB 3.0 Version: 0001
  Serial number:            91UCFSBMS
  Device type: disk
  Local Time is: Fri Dec 21 15:38:56 2012 EET
  Device supports SMART and is Enabled
  Temperature Warning Disabled or Not Supported
  kangarooo@kangarooo-laptop:~$
  
  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: gnome-disk-utility 2.30.1-1
  ProcVersionSignature: Ubuntu 2.6.32-45.100-generic 2.6.32.60+drm33.26
  Uname: Linux 2.6.32-45-generic i686
  Architecture: i386
  Date: Fri Dec 21 14:37:14 2012
  InstallationMedia: Ubuntu-Netbook 10.04 "Lucid Lynx" - Release i386 (20100429.4)
  ProcEnviron:
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: gnome-disk-utility

** Tags added: trusty

-- 
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https://bugs.launchpad.net/bugs/1092900

Title:
  Gnome disk (gnome-disks) utility does not show USB drive has SMART
  enabled.  Option is grayed.

Status in gnome-disk-utility package in Ubuntu:
  New

Bug description:
  gnome-disk-utility (show as "Disks" on the desktop environment running
  Unity) systematically does not acknowledge that disks have SMART
  capabilities when connected through a USB port; SMART capabilities are
  grayed.  However, 'sudo smartctl -a /dev/<disk>' works fine.  gnome-
  disks acknowledge SMART capabilities if the same disk is connected
  through a SATA port.

  Confirmed for Ubuntu 14.04 LTS Trusty Thar on 2016-01-26, gnome-disk-
  utility 3.10.0, udisks 2.1.3 (built against 2.1.3) by Hans Deragon.

  Original report -->

  In terminal it wasnt enabled but it was supported.
  I enabled it in 12.04 ubuntu in terminal.
  In 10.04 in terminal it shows its enabled but see screenshot in Disk utility it doesnt show SMART.
  PS. I formated using Disk utility using : Dont partition and in fdisk -l it doesnt show any partitions. Thats then showing all correctly?

  Toshiba v63600-C 1TB usb external HDD
  Formated using DISK Utility with not usual options:
  In DISK UTILITY Formated using: Dont partition and & FORMAT VOLUME to FAT (not possible to NTFS)

  kangarooo@kangarooo-laptop:~$ sudo fdisk -l

  Disk /dev/sda: 160.0 GB, 160041885696 bytes
  255 heads, 63 sectors/track, 19457 cylinders
  Units = cylinders of 16065 * 512 = 8225280 bytes
  Sector size (logical/physical): 512 bytes / 512 bytes
  I/O size (minimum/optimal): 512 bytes / 512 bytes
  Disk identifier: 0x0001f6fb

     Device Boot      Start         End      Blocks   Id  System
  /dev/sda1               1       16071   129089283+  83  Linux
  /dev/sda2           16072       16797     5831595    5  Extended
  /dev/sda3   *       16798       19457    21366450    7  HPFS/NTFS
  /dev/sda5           16072       16797     5831563+  82  Linux swap / Solaris

  Disk /dev/sdb: 1000.2 GB, 1000204886016 bytes
  255 heads, 63 sectors/track, 121601 cylinders
  Units = cylinders of 16065 * 512 = 8225280 bytes
  Sector size (logical/physical): 512 bytes / 512 bytes
  I/O size (minimum/optimal): 512 bytes / 512 bytes
  Disk identifier: 0x00000000

     Device Boot      Start         End      Blocks   Id  System
  kangarooo@kangarooo-laptop:~$ sudo smartctl -i /dev/sdb
  smartctl version 5.38 [i686-pc-linux-gnu] Copyright (C) 2002-8 Bruce Allen
  Home page is http://smartmontools.sourceforge.net/

  Device: TOSHIBA  External USB 3.0 Version: 0001
  Serial number:            91UCFSBMS
  Device type: disk
  Local Time is: Fri Dec 21 15:38:56 2012 EET
  Device supports SMART and is Enabled
  Temperature Warning Disabled or Not Supported
  kangarooo@kangarooo-laptop:~$

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: gnome-disk-utility 2.30.1-1
  ProcVersionSignature: Ubuntu 2.6.32-45.100-generic 2.6.32.60+drm33.26
  Uname: Linux 2.6.32-45-generic i686
  Architecture: i386
  Date: Fri Dec 21 14:37:14 2012
  InstallationMedia: Ubuntu-Netbook 10.04 "Lucid Lynx" - Release i386 (20100429.4)
  ProcEnviron:
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: gnome-disk-utility

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