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[Bug 1493989] Re: After display goes to sleep, sometimes external monitor is black

 

Joe Barnett, thank you for reporting this and helping make Ubuntu
better.

In order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Package changed: xserver-xorg-video-intel (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1493989

Title:
  After display goes to sleep, sometimes external monitor is black

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  In a gnome session, my screen locks & turns off after a certain amount
  of inactivity (but the system is not in suspend).

  When I wake the display back up by moving mouse / hitting a key, it
  seems like my external monitor is redetected -- both internal &
  external screen blink black as if I had just plugged in my external
  monitor, and then _sometimes_ the external monitor stays black (but
  thinks it is receiving input).  Other times it's fine, but when the
  issue happens, the displays control panel still thinks the external
  screen is connected, just nothing is visible.  Unplugging & replugging
  the screen fixes the issue, and it happens maybe 1/2 the time the
  display locks.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu2
  ProcVersionSignature: Ubuntu 4.2.0-7.7-generic 4.2.0
  Uname: Linux 4.2.0-7-generic x86_64
  ApportVersion: 2.18-0ubuntu9
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: GNOME
  Date: Wed Sep  9 13:05:10 2015
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroVariant: ubuntu
  DkmsStatus: virtualbox, 5.0.2, 4.2.0-7-generic, x86_64: installed
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Crystal Well Integrated Graphics Controller [8086:0d26] (rev 08) (prog-if 00 [VGA controller])
     Subsystem: Apple Inc. Device [106b:0147]
  InstallationDate: Installed on 2015-08-21 (19 days ago)
  InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Alpha amd64 (20150819)
  MachineType: Apple Inc. MacBookPro11,4
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-7-generic.efi.signed root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-video-intel
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/05/2015
  dmi.bios.vendor: Apple Inc.
  dmi.bios.version: MBP114.88Z.0172.B04.1506051511
  dmi.board.name: Mac-06F11FD93F0323C5
  dmi.board.vendor: Apple Inc.
  dmi.board.version: MacBookPro11,4
  dmi.chassis.type: 9
  dmi.chassis.vendor: Apple Inc.
  dmi.chassis.version: Mac-06F11FD93F0323C5
  dmi.modalias: dmi:bvnAppleInc.:bvrMBP114.88Z.0172.B04.1506051511:bd06/05/2015:svnAppleInc.:pnMacBookPro11,4:pvr1.0:rvnAppleInc.:rnMac-06F11FD93F0323C5:rvrMacBookPro11,4:cvnAppleInc.:ct9:cvrMac-06F11FD93F0323C5:
  dmi.product.name: MacBookPro11,4
  dmi.product.version: 1.0
  dmi.sys.vendor: Apple Inc.
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.6.3-1ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.6.3-1ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu6
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Wed Sep  9 11:12:13 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               41006 
   vendor                                     APP
  xserver.version: 2:1.17.2-1ubuntu6

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