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[Bug 1540372] [NEW] [, SigmaTel STAC9271D, Green Speaker, Rear] Underruns, dropouts or crackling sound

 

Public bug reported:

I cant record or play on my sound card ubuntu 14.04.1

Alsa is detecting the sound card
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: STAC9271D Analog [STAC9271D Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 1: STAC9271D Digital [STAC9271D Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0


but PulseAudio is not detecting the card 

attached the log file

Thank you

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-47.53~14.04.1-generic 3.19.8-ckt10
Uname: Linux 3.19.0-47-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  tuned      1851 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Feb  1 15:09:35 2016
InstallationDate: Installed on 2015-10-26 (98 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_Jack: Green Speaker, Rear
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [, SigmaTel STAC9271D, Green Speaker, Rear] Underruns, dropouts or crackling sound
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/02/2007
dmi.bios.vendor: Intel Corp.
dmi.bios.version: DPP3510J.86A.0293.2007.1002.1519
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: DP35DP
dmi.board.vendor: Intel Corporation
dmi.board.version: AAD81073-207
dmi.chassis.type: 2
dmi.modalias: dmi:bvnIntelCorp.:bvrDPP3510J.86A.0293.2007.1002.1519:bd10/02/2007:svn:pn:pvr:rvnIntelCorporation:rnDP35DP:rvrAAD81073-207:cvn:ct2:cvr:
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2016-01-29T17:09:52.179523

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

** Attachment added: "pulseverbose.log"
   https://bugs.launchpad.net/bugs/1540372/+attachment/4561204/+files/pulseverbose.log

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https://bugs.launchpad.net/bugs/1540372

Title:
  [, SigmaTel STAC9271D, Green Speaker, Rear] Underruns, dropouts or
  crackling sound

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  I cant record or play on my sound card ubuntu 14.04.1

  Alsa is detecting the sound card
  **** List of PLAYBACK Hardware Devices ****
  card 0: Intel [HDA Intel], device 0: STAC9271D Analog [STAC9271D Analog]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 0: Intel [HDA Intel], device 1: STAC9271D Digital [STAC9271D Digital]
    Subdevices: 1/1
    Subdevice #0: subdevice #0

  
  but PulseAudio is not detecting the card 

  attached the log file

  Thank you

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-47.53~14.04.1-generic 3.19.8-ckt10
  Uname: Linux 3.19.0-47-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tuned      1851 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Feb  1 15:09:35 2016
  InstallationDate: Installed on 2015-10-26 (98 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
  Symptom_Card: Built-in Audio - HDA Intel
  Symptom_Jack: Green Speaker, Rear
  Symptom_Type: Underruns, dropouts, or "crackling" sound
  Title: [, SigmaTel STAC9271D, Green Speaker, Rear] Underruns, dropouts or crackling sound
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/02/2007
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: DPP3510J.86A.0293.2007.1002.1519
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: DP35DP
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAD81073-207
  dmi.chassis.type: 2
  dmi.modalias: dmi:bvnIntelCorp.:bvrDPP3510J.86A.0293.2007.1002.1519:bd10/02/2007:svn:pn:pvr:rvnIntelCorporation:rnDP35DP:rvrAAD81073-207:cvn:ct2:cvr:
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2016-01-29T17:09:52.179523

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