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Message #159835
[Bug 1507957] Re: Huawei E3372 LTE modem on 15.10 works only when connecting via wvdial and not network-manager
I'm getting the original variant of this issue: my Huawei E3372
(vendor:device 12d1:14dc) works only if plugged in several times.
Sometimes one replug is enough, sometimes three or even four.
I'm running Linux Mint 17.2, which is based on Ubuntu 14.04 LTS, so the
issue is probably older than Ubuntu 15.10.
This occurs on both the default 3.13 kernel and the updated 3.19 kernel
(3.9.0-39-generic).
Attached is the output of dmesg when the modem is plugged to the USB
port, both in the failed and success cases. From what I can immediately
see, the device ID is detected differently in these cases, so this might
indeed have something to do with usb-modeswitch and not the kernel
itself.
When it fails, it seems the modem is detected as a CD-ROM, resulting in
I/O errors. When it succeeds, there is no mention of a CD-ROM before the
modem is detected as a HUAWEI_MOBILE.
The read errors are surprising, since to my understanding these kinds of
modems first usually identify themselves as a CD-ROM (to provide Windows
drivers), before performing the switch to modem mode. One possible
explanation would be a race condition: maybe usb-modeswitch sometimes
attempts to perform the switch while the "CD-ROM" is being read, causing
both the read to fail and the modem not to perform the switch correctly.
Or maybe not. This probably needs an expert opinion :)
** Attachment added: "dmesg output of both failed and success cases"
https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/1507957/+attachment/4562104/+files/dmesg-E3372.txt
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https://bugs.launchpad.net/bugs/1507957
Title:
Huawei E3372 LTE modem on 15.10 works only when connecting via wvdial
and not network-manager
Status in network-manager package in Ubuntu:
Confirmed
Bug description:
If you plug the modem first time after booting, it cannot connect.
Hovewer, after you unplug it and plug it again, it works like a charm.
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-30-generic 3.19.0-30.34
ProcVersionSignature: Ubuntu 3.19.0-30.34-generic 3.19.8-ckt6
Uname: Linux 3.19.0-30-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: cysioland 2089 F.... pulseaudio
/dev/snd/controlC0: cysioland 2089 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Oct 20 11:28:10 2015
HibernationDevice: RESUME=UUID=ed44c356-6a11-447b-94bc-88d54b0ead64
InstallationDate: Installed on 2014-10-14 (370 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Acer Extensa 5635G
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic root=UUID=31750940-1f18-4f57-8933-4f779556f31b ro quiet splash libata.allow_tpm=1
RelatedPackageVersions:
linux-restricted-modules-3.19.0-30-generic N/A
linux-backports-modules-3.19.0-30-generic N/A
linux-firmware 1.143.3
SourcePackage: linux
UpgradeStatus: Upgraded to vivid on 2015-05-23 (149 days ago)
dmi.bios.date: 12/21/2009
dmi.bios.vendor: Phoenix
dmi.bios.version: V1.3311
dmi.board.name: BA50-MV
dmi.board.vendor: Acer
dmi.board.version: Not Applicable
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenix:bvrV1.3311:bd12/21/2009:svnAcer:pnExtensa5635G:pvrNotApplicable:rvnAcer:rnBA50-MV:rvrNotApplicable:cvnAcer:ct10:cvrN/A:
dmi.product.name: Extensa 5635G
dmi.product.version: Not Applicable
dmi.sys.vendor: Acer
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