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[Bug 1541439] [NEW] Can't view videos on Channel 4 OD service

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Public bug reported:

I can't see any videos on the Channel 4 OD website.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: firefox 44.0+build3-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-77.121-generic 3.13.11-ckt32
Uname: Linux 3.13.0-77-generic i686
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  bilal      1694 F.... pulseaudio
 /dev/snd/pcmC0D0p:   bilal      1694 F...m pulseaudio
BuildID: 20160125134036
Channel: Unavailable
CurrentDesktop: XFCE
Date: Wed Feb  3 15:12:42 2016
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2014-07-18 (564 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140416.2)
IpRoute:
 default via 192.168.0.1 dev wlan0  proto static 
 192.168.0.0/24 dev wlan0  proto kernel  scope link  src 192.168.0.4  metric 9
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-6218cced-334a-4c18-870c-fcd6b2160125
Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources: prefs.js
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=44.0/20160125134036 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/17/2012
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.02
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 338D
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 37.16
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.02:bd02/17/2012:svnHewlett-Packard:pnHPMini210-4000:pvr0797200000204600000300100:rvnHewlett-Packard:rn338D:rvr37.16:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Mini 210-4000
dmi.product.version: 0797200000204600000300100
dmi.sys.vendor: Hewlett-Packard

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

** Attachment added: "Screenshot - 030216 - 15:12:16.png"
   https://bugs.launchpad.net/bugs/1541439/+attachment/4563017/+files/Screenshot%20-%20030216%20-%2015%3A12%3A16.png

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https://bugs.launchpad.net/bugs/1541439

Title:
  Can't view videos on Channel 4 OD service

Status in firefox package in Ubuntu:
  New

Bug description:
  I can't see any videos on the Channel 4 OD website.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: firefox 44.0+build3-0ubuntu0.14.04.1
  ProcVersionSignature: Ubuntu 3.13.0-77.121-generic 3.13.11-ckt32
  Uname: Linux 3.13.0-77-generic i686
  AddonCompatCheckDisabled: False
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bilal      1694 F.... pulseaudio
   /dev/snd/pcmC0D0p:   bilal      1694 F...m pulseaudio
  BuildID: 20160125134036
  Channel: Unavailable
  CurrentDesktop: XFCE
  Date: Wed Feb  3 15:12:42 2016
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2014-07-18 (564 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140416.2)
  IpRoute:
   default via 192.168.0.1 dev wlan0  proto static 
   192.168.0.0/24 dev wlan0  proto kernel  scope link  src 192.168.0.4  metric 9
  Locales: extensions.sqlite corrupt or missing
  MostRecentCrashID: bp-6218cced-334a-4c18-870c-fcd6b2160125
  Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
  PrefSources: prefs.js
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=44.0/20160125134036 (In use)
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/17/2012
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.02
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 338D
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 37.16
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.02:bd02/17/2012:svnHewlett-Packard:pnHPMini210-4000:pvr0797200000204600000300100:rvnHewlett-Packard:rn338D:rvr37.16:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Mini 210-4000
  dmi.product.version: 0797200000204600000300100
  dmi.sys.vendor: Hewlett-Packard

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