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[Bug 563416] Re: sane-backends does not detect scanner, only webcam

 

Closing that outdated report as EOL has been reached long time ago

** Changed in: sane-backends (Ubuntu)
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/563416

Title:
  sane-backends does not detect scanner, only webcam

Status in sane-backends package in Ubuntu:
  Invalid

Bug description:
  I am running Ubuntu 10.04 beta2 64-bit with updates. I have an HP
  Pavilion dv5 with integrated webcam, and I have a Lexmark x5650 which
  prints, scans, and faxes. I have successfully gotten my x5650 to scan
  on another machine (also 10.04 beta2, but 32-bit, and no integrated
  webcam, although it does have a usb webcam). This problem also
  occurred on my HP with Karmic as well. I am still able to print; I
  just cannot scan on the HP.

  I open up Simple Scan from the Applications menu. I go to Preferences
  in the Documents menu in Simple Scan. There I only see my webcam as an
  option, or I see no option at all.

  Here's simple-scan -d with the scanner plugged in:

  ** (simple-scan:2265): DEBUG: Starting Simple Scan 1.0.0, PID=2265
  ** (simple-scan:2265): DEBUG: Restoring window to 600x400 pixels
  ** (simple-scan:2265): DEBUG: sane_init () -> SANE_STATUS_GOOD
  ** (simple-scan:2265): DEBUG: SANE version 1.0.20
  ** (simple-scan:2265): DEBUG: Requesting redetection of scan devices
  ** (simple-scan:2265): DEBUG: Processing request
  ** (simple-scan:2265): DEBUG: Stopping scan thread

  It freezes at Processing request. I have to force the application to
  quit.

  
  Here's simple-scan -d with the scanner unplugged, and then plugged in after it has opened:

  ** (simple-scan:2273): DEBUG: Starting Simple Scan 1.0.0, PID=2273
  ** (simple-scan:2273): DEBUG: Restoring window to 600x400 pixels
  ** (simple-scan:2273): DEBUG: sane_init () -> SANE_STATUS_GOOD
  ** (simple-scan:2273): DEBUG: SANE version 1.0.20
  ** (simple-scan:2273): DEBUG: Requesting redetection of scan devices
  ** (simple-scan:2273): DEBUG: Processing request
  ** (simple-scan:2273): DEBUG: sane_get_devices () -> SANE_STATUS_GOOD
  ** (simple-scan:2273): DEBUG: Device: name="v4l:/dev/video0" vendor="Noname" model="HP Webcam" type="virtual device"
  ** (simple-scan:2273): DEBUG: Requesting redetection of scan devices
  ** (simple-scan:2273): DEBUG: Processing request

  At this point it freezes, and I have to force simple-scan to quit.

  Here's the output of some terminal commands that might be helpful:

  sane-find-scanner

    # sane-find-scanner will now attempt to detect your scanner. If the
    # result is different from what you expected, first make sure your
    # scanner is powered up and properly connected to your computer.

    # No SCSI scanners found. If you expected something different, make sure that
    # you have loaded a kernel SCSI driver for your SCSI adapter.

  found USB scanner (vendor=0x043d [Lexmark], product=0x013f [5600-6600 Series]) at libusb:002:003
    # Your USB scanner was (probably) detected. It may or may not be supported by
    # SANE. Try scanimage -L and read the backend's manpage.

    # Not checking for parallel port scanners.

    # Most Scanners connected to the parallel port or other proprietary ports
    # can't be detected by this program.

    # You may want to run this program as root to find all devices. Once you
    # found the scanner devices, be sure to adjust access permissions as
    # necessary.

  
  lsusb

  Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 002 Device 003: ID 043d:013f Lexmark International, Inc. 
  Bus 002 Device 002: ID 0424:2524 Standard Microsystems Corp. USB MultiSwitch Hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 001 Device 004: ID 0bda:0158 Realtek Semiconductor Corp. Mass Storage Device
  Bus 001 Device 003: ID 0408:03ba Quanta Computer, Inc. 
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

  
  ls -l /dev/bus/usb/*/*

  crw-rw-r-- 1 root root 189,   0 2010-04-14 16:50 /dev/bus/usb/001/001
  crw-rw-r-- 1 root root 189,   2 2010-04-14 16:50 /dev/bus/usb/001/003
  crw-rw-r-- 1 root root 189,   3 2010-04-14 16:50 /dev/bus/usb/001/004
  crw-rw-r-- 1 root root 189, 128 2010-04-14 16:50 /dev/bus/usb/002/001
  crw-rw-r-- 1 root root 189, 129 2010-04-14 16:50 /dev/bus/usb/002/002
  crw-rw-rw- 1 root root 189, 130 2010-04-14 17:01 /dev/bus/usb/002/003
  crw-rw-r-- 1 root root 189, 256 2010-04-14 16:50 /dev/bus/usb/003/001
  crw-rw-r-- 1 root root 189, 384 2010-04-14 16:50 /dev/bus/usb/004/001
  crw-rw-r-- 1 root root 189, 512 2010-04-14 16:50 /dev/bus/usb/005/001
  crw-rw-r-- 1 root root 189, 640 2010-04-14 16:50 /dev/bus/usb/006/001

  
  lpstat -v

  device for 5600-6600-Series: usb://Lexmark/5600-6600%20Series

  
  lpinfo -v

  network http
  direct scsi
  direct lxkusb://Lexmark/5600-6600%20Series
  network smb
  network lpd
  network ipp
  network socket
  network beh
  direct hp
  direct hpfax
  direct usb://Lexmark/5600-6600%20Series

  
  scanimage -L

  device `v4l:/dev/video0' is a Noname HP Webcam virtual device

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: simple-scan 1.0.0-0ubuntu1
  ProcVersionSignature: Ubuntu 2.6.32-20.30-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-20-generic x86_64
  Architecture: amd64
  Date: Wed Apr 14 16:52:29 2010
  DriverPackageVersions:
   libsane 1.0.20-13ubuntu1
   libsane-extras N/A
   hplip 3.10.2-2ubuntu2
   hpoj N/A
  InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100406.1)
  MachineType: Hewlett-Packard HP Pavilion dv5 Notebook PC
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-20-generic root=UUID=8d721e2e-4aba-4995-83c6-7af3f38675ef ro quiet splash
  ProcEnviron:
   LANG=en_US.utf8
   SHELL=/bin/bash
  SimpleScanLog:
   
  SourcePackage: simple-scan
  dmi.bios.date: 07/06/2009
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.35
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 30F2
  dmi.board.vendor: Quanta
  dmi.board.version: 98.35
  dmi.chassis.type: 10
  dmi.chassis.vendor: Quanta
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.35:bd07/06/2009:svnHewlett-Packard:pnHPPaviliondv5NotebookPC:pvrRev1:rvnQuanta:rn30F2:rvr98.35:cvnQuanta:ct10:cvrN/A:
  dmi.product.name: HP Pavilion dv5 Notebook PC
  dmi.product.version: Rev 1
  dmi.sys.vendor: Hewlett-Packard

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