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Message #160491
[Bug 1542734] [NEW] [20A8003UFR, Realtek ALC3232, Black Headphone Out, Left] Background noise
Public bug reported:
I've a big problem of noise in my headphone (we can hear it particulary when there's no sound in it and it makes a "ploc" when I plug my headphone) .
This problem does not appear on Windows and from my search it wasn't present on Ubuntu 14.04.
Thanks you if you can help me with this !
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
Uname: Linux 4.2.0-27-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: adrien 1828 F.... pulseaudio
/dev/snd/controlC1: adrien 1828 F.... pulseaudio
CurrentDesktop: XFCE
Date: Sat Feb 6 23:16:49 2016
InstallationDate: Installed on 2016-02-01 (5 days ago)
InstallationMedia: Xubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Audio interne - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: High background noise, or volume is too low
Title: [20A8003UFR, Realtek ALC3232, Black Headphone Out, Left] Background noise or low volume
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/19/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: GRET44WW (1.21 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20A8003UFR
dmi.board.vendor: LENOVO
dmi.board.version: SDK0E50510 Pro
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGRET44WW(1.21):bd03/19/2015:svnLENOVO:pn20A8003UFR:pvrThinkPadX1Carbon2nd:rvnLENOVO:rn20A8003UFR:rvrSDK0E50510Pro:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20A8003UFR
dmi.product.version: ThinkPad X1 Carbon 2nd
dmi.sys.vendor: LENOVO
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug wily
--
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Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1542734
Title:
[20A8003UFR, Realtek ALC3232, Black Headphone Out, Left] Background
noise
Status in alsa-driver package in Ubuntu:
New
Bug description:
I've a big problem of noise in my headphone (we can hear it particulary when there's no sound in it and it makes a "ploc" when I plug my headphone) .
This problem does not appear on Windows and from my search it wasn't present on Ubuntu 14.04.
Thanks you if you can help me with this !
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
Uname: Linux 4.2.0-27-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: adrien 1828 F.... pulseaudio
/dev/snd/controlC1: adrien 1828 F.... pulseaudio
CurrentDesktop: XFCE
Date: Sat Feb 6 23:16:49 2016
InstallationDate: Installed on 2016-02-01 (5 days ago)
InstallationMedia: Xubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Audio interne - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: High background noise, or volume is too low
Title: [20A8003UFR, Realtek ALC3232, Black Headphone Out, Left] Background noise or low volume
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/19/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: GRET44WW (1.21 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20A8003UFR
dmi.board.vendor: LENOVO
dmi.board.version: SDK0E50510 Pro
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGRET44WW(1.21):bd03/19/2015:svnLENOVO:pn20A8003UFR:pvrThinkPadX1Carbon2nd:rvnLENOVO:rn20A8003UFR:rvrSDK0E50510Pro:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20A8003UFR
dmi.product.version: ThinkPad X1 Carbon 2nd
dmi.sys.vendor: LENOVO
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