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[Bug 1543872] Re: Desktop streched across both screens

 

sjp333, thank you for reporting this and helping make Ubuntu better.

As per
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5428369&swLangOid=8&swEnvOid=4192
an update to your computer's buggy and outdated BIOS is available
(1.34). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-1.34

** Description changed:

- I have a intel laptop with a nvidia k2100m quadro GPU. Intel HD graphics controls the internal display and the nvidia card handles the display port out. When trying to utilize a dual monitor setup the output of the desktop looks like its been stretched across both displays. It appears like the resolution is very low and the mouse pointer is incorrectly calibrated with its location on the screen. The dual monitor setup is completely useless with this bug. I believe this https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1382462 is the same issue filed way back in 2014. However, it was never resolved. This is a pretty big issue. Anyone have any ideas on how to fix it?
- Description:	Ubuntu 15.10
- Release:	15.10
- 
- xorg:
-   Installed: 1:7.7+7ubuntu4
-   Candidate: 1:7.7+7ubuntu4
-   Version table:
-  *** 1:7.7+7ubuntu4 0
-         500 http://us.archive.ubuntu.com/ubuntu/ wily/main amd64 Packages
-         100 /var/lib/dpkg/status
+ Intel HD graphics controls the internal display and the nvidia card
+ handles the display port out. When trying to utilize a dual monitor
+ setup the output of the desktop looks like its been stretched across
+ both displays. It appears like the resolution is very low and the mouse
+ pointer is incorrectly calibrated with its location on the screen.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
  Uname: Linux 4.2.0-27-generic x86_64
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
-  NVRM version: NVIDIA UNIX x86_64 Kernel Module  352.79  Wed Jan 13 16:17:53 PST 2016
-  GCC version:  gcc version 5.2.1 20151010 (Ubuntu 5.2.1-22ubuntu2)
+  NVRM version: NVIDIA UNIX x86_64 Kernel Module  352.79  Wed Jan 13 16:17:53 PST 2016
+  GCC version:  gcc version 5.2.1 20151010 (Ubuntu 5.2.1-22ubuntu2)
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  BootLog:
-  
+ 
  CurrentDesktop: Unity
  Date: Tue Feb  9 19:50:31 2016
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroVariant: ubuntu
  DkmsStatus:
-  bbswitch, 0.7, 4.2.0-17-generic, x86_64: installed
-  bbswitch, 0.7, 4.2.0-25-generic, x86_64: installed
-  bbswitch, 0.7, 4.2.0-27-generic, x86_64: installed
-  nvidia-352, 352.79, 4.2.0-25-generic, x86_64: installed
-  nvidia-352, 352.79, 4.2.0-27-generic, x86_64: installed
+  bbswitch, 0.7, 4.2.0-17-generic, x86_64: installed
+  bbswitch, 0.7, 4.2.0-25-generic, x86_64: installed
+  bbswitch, 0.7, 4.2.0-27-generic, x86_64: installed
+  nvidia-352, 352.79, 4.2.0-25-generic, x86_64: installed
+  nvidia-352, 352.79, 4.2.0-27-generic, x86_64: installed
  EcryptfsInUse: Yes
  GraphicsCard:
-  Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
-    Subsystem: Hewlett-Packard Company Device [103c:1909]
-  NVIDIA Corporation GK106GLM [Quadro K2100M] [10de:11fc] (rev a1) (prog-if 00 [VGA controller])
-    Subsystem: Hewlett-Packard Company Device [103c:1909]
+  Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
+    Subsystem: Hewlett-Packard Company Device [103c:1909]
+  NVIDIA Corporation GK106GLM [Quadro K2100M] [10de:11fc] (rev a1) (prog-if 00 [VGA controller])
+    Subsystem: Hewlett-Packard Company Device [103c:1909]
  InstallationDate: Installed on 2015-07-29 (195 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150727)
  MachineType: Hewlett-Packard HP ZBook 15
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-27-generic root=UUID=d0125fd5-5a86-4280-94b5-e38def1ab992 ro quiet nosplash
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/10/2014
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: L70 Ver. 01.08
  dmi.board.name: 1909
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 94.51
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrL70Ver.01.08:bd04/10/2014:svnHewlett-Packard:pnHPZBook15:pvrA3009DD10303:rvnHewlett-Packard:rn1909:rvrKBCVersion94.51:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ZBook 15
  dmi.product.version: A3009DD10303
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.12.2+15.10.20151202-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.65+git20151026.c745e541-0ubuntu0ricotz~wily
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.4~git20151026+11.0.ec14e6f8-0ubuntu0ricotz~wily
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.4~git20151026+11.0.ec14e6f8-0ubuntu0ricotz~wily
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.99+git20150521.d64a13eb-0ubuntu0ricotz
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20151202.da9ad388-0ubuntu0sarvatt
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11+git20150926.1ff13a92-0ubuntu0sarvatt
  xserver.bootTime: Tue Feb  9 19:31:46 2016
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:
-  
+ 
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.17.2-1ubuntu9.1

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1543872

Title:
  Desktop streched across both screens

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Intel HD graphics controls the internal display and the nvidia card
  handles the display port out. When trying to utilize a dual monitor
  setup the output of the desktop looks like its been stretched across
  both displays. It appears like the resolution is very low and the
  mouse pointer is incorrectly calibrated with its location on the
  screen.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
  Uname: Linux 4.2.0-27-generic x86_64
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  352.79  Wed Jan 13 16:17:53 PST 2016
   GCC version:  gcc version 5.2.1 20151010 (Ubuntu 5.2.1-22ubuntu2)
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  BootLog:

  CurrentDesktop: Unity
  Date: Tue Feb  9 19:50:31 2016
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroVariant: ubuntu
  DkmsStatus:
   bbswitch, 0.7, 4.2.0-17-generic, x86_64: installed
   bbswitch, 0.7, 4.2.0-25-generic, x86_64: installed
   bbswitch, 0.7, 4.2.0-27-generic, x86_64: installed
   nvidia-352, 352.79, 4.2.0-25-generic, x86_64: installed
   nvidia-352, 352.79, 4.2.0-27-generic, x86_64: installed
  EcryptfsInUse: Yes
  GraphicsCard:
   Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:1909]
   NVIDIA Corporation GK106GLM [Quadro K2100M] [10de:11fc] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:1909]
  InstallationDate: Installed on 2015-07-29 (195 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150727)
  MachineType: Hewlett-Packard HP ZBook 15
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-27-generic root=UUID=d0125fd5-5a86-4280-94b5-e38def1ab992 ro quiet nosplash
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/10/2014
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: L70 Ver. 01.08
  dmi.board.name: 1909
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 94.51
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrL70Ver.01.08:bd04/10/2014:svnHewlett-Packard:pnHPZBook15:pvrA3009DD10303:rvnHewlett-Packard:rn1909:rvrKBCVersion94.51:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ZBook 15
  dmi.product.version: A3009DD10303
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.12.2+15.10.20151202-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.65+git20151026.c745e541-0ubuntu0ricotz~wily
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.4~git20151026+11.0.ec14e6f8-0ubuntu0ricotz~wily
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.4~git20151026+11.0.ec14e6f8-0ubuntu0ricotz~wily
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.99+git20150521.d64a13eb-0ubuntu0ricotz
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20151202.da9ad388-0ubuntu0sarvatt
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11+git20150926.1ff13a92-0ubuntu0sarvatt
  xserver.bootTime: Tue Feb  9 19:31:46 2016
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.17.2-1ubuntu9.1

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References