desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Stephen Ranger, it will help immensely if you filed a new report with Ubuntu by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information running the following from a terminal:
ubuntu-bug xorg

Also, please feel free to subscribe me to it.

For more on why this is helpful, please see
https://wiki.ubuntu.com/ReportingBugs.

** No longer affects: fglrx-installer-updates (Ubuntu)

** No longer affects: fglrx-installer (Ubuntu)

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1280969

Title:
  Corrupt mouse cursor when using multiple monitors

Status in Linux Mint:
  Expired

Bug description:
  I have two screens, and sometimes on one of the screens mouse cursor
  gets corrupted. So far always vertically in 5 slices. The corrupt
  cursor is always in the primary screen. The cursor is fine on the
  second screen.  If I take a screenshot (using the screenshot
  application on Linuxmint) cursor looks normal on the screenshot. At
  the same time it is corrupt on the screen. So some layer between the
  buffer from where screenshot is captured to displaying the image on
  the screen corrupts the cursor.

  Corrupt cursor needs that AMD fglrx/Catalyst drivers are installed. I
  have now the latest 14.1 beta installed, but I had the same with
  previous beta.

  Reboot fixes the problem, until after a while it happens again.

  I have verified the problem with fresh installs of Kubuntu 13.10,
  Linuxmint 16 KDE and Linuxming 16 Cinnamon. Now system is running
  Linuxmint 16 Cinnamon.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: xorg 1:7.7+1ubuntu6
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  NonfreeKernelModules: wl fglrx
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  Date: Mon Feb 17 08:18:17 2014
  DistUpgraded: Fresh install
  DistroCodename: petra
  DistroVariant: ubuntu
  DkmsStatus:
   bcmwl, 6.30.223.141+bdcom, 3.11.0-12-generic, x86_64: installed
   fglrx, 13.350, 3.11.0-12-generic, amd64: installed
   virtualbox-guest, 4.2.16, 3.11.0-12-generic, x86_64: installed (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!)
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Hawaii XT [Radeon R9 290X] [1002:67b0] (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:0466]
  InstallationDate: Installed on 2014-02-13 (3 days ago)
  InstallationMedia: Linux Mint 16 "petra" - Release amd64 20131126
  MachineType: System manufacturer System Product Name
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=f073dfa2-e9a9-48d1-9ae8-f3779f8ba590 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/07/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0701
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X79-DELUXE
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0701:bd01/07/2014:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnX79-DELUXE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  version.compiz: compiz N/A
  version.fglrx-installer: fglrx-installer N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.46-1ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.14.5-1ubuntu2~saucy1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
  xserver.bootTime: Mon Feb 17 08:08:44 2014
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:
   AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.14.5-1ubuntu2~saucy1
  xserver.video_driver: fglrx

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