desktop-packages team mailing list archive

Thread
Date
[Bug 1545320] [NEW] Dell XPS13 with i915 hangs with only mouse cursor and SSH working

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Bartłomiej Żogała <1545320@xxxxxxxxxxxxxxxxxx>
Date: Sat, 13 Feb 2016 19:21:38 -0000
Reply-to: Bug 1545320 <1545320@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

[42662.007846] [drm:check_crtc_state] [CRTC:21]
[42662.007851] [drm:check_crtc_state] [CRTC:25]
[42662.007852] [drm:check_crtc_state] [CRTC:29]
[42662.007853] [drm:check_shared_dpll_state] WRPLL 1
[42662.007854] [drm:check_shared_dpll_state] WRPLL 2
[42662.074691] ------------[ cut here ]------------
[42662.074711] WARNING: CPU: 0 PID: 0 at /build/linux-NgsOGa/linux-4.2.0/drivers/gpu/drm/i915/intel_display.c:11102 intel_check_page_flip+0xfc/0x110 [i915]()
[42662.074712] Kicking stuck page flip: queued at 1340036, now 1340040
[42662.074713] Modules linked in: cdc_acm hid_logitech_hidpp hid_logitech_dj hid_generic vmnet(OE) parport_pc vmw_vsock_vmci_transport vsock vmw_vmci vmmon(OE) rfcomm bnep pci_stub vboxpci(OE) vboxnetadp($
[42662.074740]  snd_pcm rtsx_pci_ms snd_seq memstick snd_seq_device snd_timer snd shpchp soundcore mei_me lpc_ich mei soc_button_array int3403_thermal i2c_designware_platform int3402_thermal dw_dmac dw_dm$
[42662.074766] CPU: 0 PID: 0 Comm: swapper/0 Tainted: P           OE   4.2.0-27-generic #32-Ubuntu
[42662.074767] Hardware name: Dell Inc. XPS 13 9343/09K8G1, BIOS A05 07/14/2015
[42662.074768]  0000000000000000 6e5309da9f364044 ffff88021f403d48 ffffffff817eae99
[42662.074770]  0000000000000000 ffff88021f403da0 ffff88021f403d88 ffffffff8107b9c6
[42662.074772]  ffff88021f403db8 ffff880210c5d800 ffff8802113cf000 ffff880210c5d9a8
[42662.074773] Call Trace:
[42662.074774]  <IRQ>  [<ffffffff817eae99>] dump_stack+0x45/0x57
[42662.074780]  [<ffffffff8107b9c6>] warn_slowpath_common+0x86/0xc0
[42662.074782]  [<ffffffff8107ba55>] warn_slowpath_fmt+0x55/0x70
[42662.074793]  [<ffffffffc020d9cc>] intel_check_page_flip+0xfc/0x110 [i915]
[42662.074802]  [<ffffffffc01d6685>] gen8_irq_handler+0x325/0x590 [i915]
[42662.074804]  [<ffffffff810d4854>] handle_irq_event_percpu+0x74/0x180
[42662.074806]  [<ffffffff810d49a9>] handle_irq_event+0x49/0x70
[42662.074808]  [<ffffffff810d7d21>] handle_edge_irq+0x81/0x150
[42662.074810]  [<ffffffff810172b5>] handle_irq+0x25/0x40
[42662.074812]  [<ffffffff817f486f>] do_IRQ+0x4f/0xe0
[42662.074813]  [<ffffffff817f27eb>] common_interrupt+0x6b/0x6b
[42662.074814]  <EOI>  [<ffffffff810e7ec4>] ? enqueue_hrtimer+0x44/0x80
[42662.074818]  [<ffffffff816879e0>] ? cpuidle_enter_state+0x130/0x270
[42662.074819]  [<ffffffff816879bb>] ? cpuidle_enter_state+0x10b/0x270
[42662.074821]  [<ffffffff81687b57>] cpuidle_enter+0x17/0x20
[42662.074822]  [<ffffffff810bdac2>] call_cpuidle+0x32/0x60
[42662.074823]  [<ffffffff81687b33>] ? cpuidle_select+0x13/0x20
[42662.074825]  [<ffffffff810bdd58>] cpu_startup_entry+0x268/0x320

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
Uname: Linux 4.2.0-27-generic x86_64
NonfreeKernelModules: wl
.tmp.unity.support.test.0:
 
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sat Feb 13 20:13:24 2016
DistUpgraded: 2015-11-15 21:52:38,727 DEBUG enabling apt cron job
DistroCodename: wily
DistroVariant: ubuntu
DkmsStatus:
 bcmwl, 6.30.223.248+bdcom, 4.2.0-25-generic, x86_64: installed
 bcmwl, 6.30.223.248+bdcom, 4.2.0-27-generic, x86_64: installed
 vboxhost, 5.0.10, 4.2.0-25-generic, x86_64: installed
 vboxhost, 5.0.10, 4.2.0-27-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0665]
InstallationDate: Installed on 2015-05-08 (281 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Dell Inc. XPS 13 9343
PlymouthDebug: Error: [Errno 13] Brak dostępu: '/var/log/plymouth-debug.log'
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-27-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro plymouth:debug splash quiet drm.debug=0xe crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M vt.handoff=7
SourcePackage: xserver-xorg-video-intel
UdevLog: Error: [Errno 2] Nie ma takiego pliku ani katalogu: '/var/log/udev'
UpgradeStatus: Upgraded to wily on 2015-11-15 (89 days ago)
dmi.bios.date: 07/14/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 09K8G1
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn09K8G1:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.2+15.10.20151202-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2+gallium-nine~git1602130800.a18166~gd~w
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Sat Feb 13 17:24:23 2016
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                                5153 
 vendor                                     SHP
xserver.version: 2:1.17.2-1ubuntu9.1

** Affects: xserver-xorg-video-intel (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 third-party-packages ubuntu wily

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu.
https://bugs.launchpad.net/bugs/1545320

Title:
  Dell XPS13 with i915 hangs with only mouse cursor and SSH working

Status in xserver-xorg-video-intel package in Ubuntu:
  New

Bug description:
  [42662.007846] [drm:check_crtc_state] [CRTC:21]
  [42662.007851] [drm:check_crtc_state] [CRTC:25]
  [42662.007852] [drm:check_crtc_state] [CRTC:29]
  [42662.007853] [drm:check_shared_dpll_state] WRPLL 1
  [42662.007854] [drm:check_shared_dpll_state] WRPLL 2
  [42662.074691] ------------[ cut here ]------------
  [42662.074711] WARNING: CPU: 0 PID: 0 at /build/linux-NgsOGa/linux-4.2.0/drivers/gpu/drm/i915/intel_display.c:11102 intel_check_page_flip+0xfc/0x110 [i915]()
  [42662.074712] Kicking stuck page flip: queued at 1340036, now 1340040
  [42662.074713] Modules linked in: cdc_acm hid_logitech_hidpp hid_logitech_dj hid_generic vmnet(OE) parport_pc vmw_vsock_vmci_transport vsock vmw_vmci vmmon(OE) rfcomm bnep pci_stub vboxpci(OE) vboxnetadp($
  [42662.074740]  snd_pcm rtsx_pci_ms snd_seq memstick snd_seq_device snd_timer snd shpchp soundcore mei_me lpc_ich mei soc_button_array int3403_thermal i2c_designware_platform int3402_thermal dw_dmac dw_dm$
  [42662.074766] CPU: 0 PID: 0 Comm: swapper/0 Tainted: P           OE   4.2.0-27-generic #32-Ubuntu
  [42662.074767] Hardware name: Dell Inc. XPS 13 9343/09K8G1, BIOS A05 07/14/2015
  [42662.074768]  0000000000000000 6e5309da9f364044 ffff88021f403d48 ffffffff817eae99
  [42662.074770]  0000000000000000 ffff88021f403da0 ffff88021f403d88 ffffffff8107b9c6
  [42662.074772]  ffff88021f403db8 ffff880210c5d800 ffff8802113cf000 ffff880210c5d9a8
  [42662.074773] Call Trace:
  [42662.074774]  <IRQ>  [<ffffffff817eae99>] dump_stack+0x45/0x57
  [42662.074780]  [<ffffffff8107b9c6>] warn_slowpath_common+0x86/0xc0
  [42662.074782]  [<ffffffff8107ba55>] warn_slowpath_fmt+0x55/0x70
  [42662.074793]  [<ffffffffc020d9cc>] intel_check_page_flip+0xfc/0x110 [i915]
  [42662.074802]  [<ffffffffc01d6685>] gen8_irq_handler+0x325/0x590 [i915]
  [42662.074804]  [<ffffffff810d4854>] handle_irq_event_percpu+0x74/0x180
  [42662.074806]  [<ffffffff810d49a9>] handle_irq_event+0x49/0x70
  [42662.074808]  [<ffffffff810d7d21>] handle_edge_irq+0x81/0x150
  [42662.074810]  [<ffffffff810172b5>] handle_irq+0x25/0x40
  [42662.074812]  [<ffffffff817f486f>] do_IRQ+0x4f/0xe0
  [42662.074813]  [<ffffffff817f27eb>] common_interrupt+0x6b/0x6b
  [42662.074814]  <EOI>  [<ffffffff810e7ec4>] ? enqueue_hrtimer+0x44/0x80
  [42662.074818]  [<ffffffff816879e0>] ? cpuidle_enter_state+0x130/0x270
  [42662.074819]  [<ffffffff816879bb>] ? cpuidle_enter_state+0x10b/0x270
  [42662.074821]  [<ffffffff81687b57>] cpuidle_enter+0x17/0x20
  [42662.074822]  [<ffffffff810bdac2>] call_cpuidle+0x32/0x60
  [42662.074823]  [<ffffffff81687b33>] ? cpuidle_select+0x13/0x20
  [42662.074825]  [<ffffffff810bdd58>] cpu_startup_entry+0x268/0x320

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
  Uname: Linux 4.2.0-27-generic x86_64
  NonfreeKernelModules: wl
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Sat Feb 13 20:13:24 2016
  DistUpgraded: 2015-11-15 21:52:38,727 DEBUG enabling apt cron job
  DistroCodename: wily
  DistroVariant: ubuntu
  DkmsStatus:
   bcmwl, 6.30.223.248+bdcom, 4.2.0-25-generic, x86_64: installed
   bcmwl, 6.30.223.248+bdcom, 4.2.0-27-generic, x86_64: installed
   vboxhost, 5.0.10, 4.2.0-25-generic, x86_64: installed
   vboxhost, 5.0.10, 4.2.0-27-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:0665]
  InstallationDate: Installed on 2015-05-08 (281 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: Dell Inc. XPS 13 9343
  PlymouthDebug: Error: [Errno 13] Brak dostępu: '/var/log/plymouth-debug.log'
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-27-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro plymouth:debug splash quiet drm.debug=0xe crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M vt.handoff=7
  SourcePackage: xserver-xorg-video-intel
  UdevLog: Error: [Errno 2] Nie ma takiego pliku ani katalogu: '/var/log/udev'
  UpgradeStatus: Upgraded to wily on 2015-11-15 (89 days ago)
  dmi.bios.date: 07/14/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 09K8G1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn09K8G1:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 13 9343
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.12.2+15.10.20151202-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.2+gallium-nine~git1602130800.a18166~gd~w
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Sat Feb 13 17:24:23 2016
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                5153 
   vendor                                     SHP
  xserver.version: 2:1.17.2-1ubuntu9.1

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1545320/+subscriptions