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Date
[Bug 1543745] Re: Xorg crash prevents login

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Fabio <1543745@xxxxxxxxxxxxxxxxxx>
Date: Sun, 14 Feb 2016 19:53:40 -0000
Reply-to: Bug 1543745 <1543745@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
apport information

** Tags added: apport-collected has-workaround reproducible

** Description changed:

  After a recent update, it's no more possible to log in to Ubuntu 16.04
  trough lightdm with Unity.
  
  I'm attaching .xsession-errors hoping it can be useful.
  
  I'm reporting this from another partition with Trusty, because I did'n
  know how to report without any GUI. I'm willing to add details if anyone
  helps me on how to send them from the CLI.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu1
  ProcVersionSignature: Ubuntu 4.3.0-7.18-generic 4.3.3
  Uname: Linux 4.3.0-7-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.19.4-0ubuntu2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Feb  9 20:11:26 2016
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  DkmsStatus:
   bbswitch, 0.8, 4.3.0-5-generic, x86_64: installed
   bbswitch, 0.8, 4.3.0-7-generic, x86_64: installed
   bbswitch, 0.8, 4.4.0-2-generic, x86_64: installed
   psmouse-focaltech, 0.1, 3.19.0-18-generic, x86_64: installed
   psmouse-focaltech, 0.1, 3.19.0-20-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. 4th Gen Core Processor Integrated Graphics Controller [1043:178d]
  InstallationDate: Installed on 2015-03-21 (325 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150321)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 0bda:57b4 Realtek Semiconductor Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. X550JK
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.3.0-7-generic.efi.signed root=UUID=3eab3ace-7b67-4e6a-aea7-d31b73cc4819 ro quiet splash acpi_osi=
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/08/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550JK.303
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550JK
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550JK.303:bd10/08/2014:svnASUSTeKCOMPUTERINC.:pnX550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550JK
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz 1:0.9.12.2+16.04.20151211-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.66-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.1.1-1ubuntu2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.1.1-1ubuntu2
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.3-2ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.6.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160127-1ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1
  xserver.bootTime: Tue Feb  9 19:54:16 2016
  xserver.configfile: default
  xserver.errors: systemd-logind: failed to get session: PID 926 does not belong to any known session
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                1117 
   vendor                                     LGD
  xserver.version: 2:1.17.3-2ubuntu2
+ --- 
+ ApportVersion: 2.19.4-0ubuntu2
+ Architecture: amd64
+ CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
+ CompositorRunning: None
+ CurrentDesktop: XFCE
+ DistUpgraded: Fresh install
+ DistroCodename: xenial
+ DistroRelease: Ubuntu 16.04
+ DistroVariant: ubuntu
+ ExtraDebuggingInterest: Yes
+ GraphicsCard:
+  Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
+    Subsystem: ASUSTeK Computer Inc. 4th Gen Core Processor Integrated Graphics Controller [1043:178d]
+ InstallationDate: Installed on 2015-03-21 (330 days ago)
+ InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150321)
+ Lsusb:
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 003: ID 0bda:57b4 Realtek Semiconductor Corp. 
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: ASUSTeK COMPUTER INC. X550JK
+ Package: xorg 1:7.7+13ubuntu1
+ PackageArchitecture: amd64
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-4-generic.efi.signed root=UUID=3eab3ace-7b67-4e6a-aea7-d31b73cc4819 ro quiet splash
+ ProcVersionSignature: Ubuntu 4.4.0-4.19-generic 4.4.1
+ Tags:  xenial ubuntu reproducible has-workaround
+ Uname: Linux 4.4.0-4-generic x86_64
+ UnitySupportTest:
+  Error: command [u'/usr/lib/nux/unity_support_test', u'-p', u'-f'] failed with exit code 5: Xlib:  extension "GLX" missing on display ":0".
+  Xlib:  extension "GLX" missing on display ":0".
+  Error: GLX is not available on the system
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 10/08/2014
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: X550JK.303
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: X550JK
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550JK.303:bd10/08/2014:svnASUSTeKCOMPUTERINC.:pnX550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.name: X550JK
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.
+ version.compiz: compiz 1:0.9.12.2+16.04.20160209-0ubuntu1
+ version.ia32-libs: ia32-libs N/A
+ version.libdrm2: libdrm2 2.4.66-2
+ version.libgl1-mesa-dri: libgl1-mesa-dri 11.1.1-1ubuntu2
+ version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
+ version.libgl1-mesa-glx: libgl1-mesa-glx 11.1.1-1ubuntu2
+ version.xserver-xorg-core: xserver-xorg-core 2:1.17.3-2ubuntu2
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.6.1-1
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160127-1ubuntu1
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1
+ xserver.bootTime: Sun Feb 14 20:43:40 2016
+ xserver.configfile: default
+ xserver.errors:
+  systemd-logind: failed to get session: PID 2319 does not belong to any known session
+  Failed to initialize GLX extension (Compatible NVIDIA X driver not found)
+ xserver.logfile: /var/log/Xorg.0.log
+ xserver.outputs:
+  product id                                1117 
+  vendor                                     LGD
+ xserver.version: 2:1.17.3-2ubuntu2

** Attachment added: "BootLog.txt"
   https://bugs.launchpad.net/bugs/1543745/+attachment/4571746/+files/BootLog.txt

-- 
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https://bugs.launchpad.net/bugs/1543745

Title:
  Xorg crash prevents login

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  After a recent update, it's no more possible to log in to Ubuntu 16.04
  trough lightdm with Unity.

  I'm attaching .xsession-errors hoping it can be useful.

  I'm reporting this from another partition with Trusty, because I did'n
  know how to report without any GUI. I'm willing to add details if
  anyone helps me on how to send them from the CLI.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu1
  ProcVersionSignature: Ubuntu 4.3.0-7.18-generic 4.3.3
  Uname: Linux 4.3.0-7-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.19.4-0ubuntu2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Feb  9 20:11:26 2016
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  DkmsStatus:
   bbswitch, 0.8, 4.3.0-5-generic, x86_64: installed
   bbswitch, 0.8, 4.3.0-7-generic, x86_64: installed
   bbswitch, 0.8, 4.4.0-2-generic, x86_64: installed
   psmouse-focaltech, 0.1, 3.19.0-18-generic, x86_64: installed
   psmouse-focaltech, 0.1, 3.19.0-20-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. 4th Gen Core Processor Integrated Graphics Controller [1043:178d]
  InstallationDate: Installed on 2015-03-21 (325 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150321)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 0bda:57b4 Realtek Semiconductor Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. X550JK
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.3.0-7-generic.efi.signed root=UUID=3eab3ace-7b67-4e6a-aea7-d31b73cc4819 ro quiet splash acpi_osi=
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/08/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550JK.303
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550JK
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550JK.303:bd10/08/2014:svnASUSTeKCOMPUTERINC.:pnX550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550JK
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz 1:0.9.12.2+16.04.20151211-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.66-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.1.1-1ubuntu2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.1.1-1ubuntu2
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.3-2ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.6.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160127-1ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1
  xserver.bootTime: Tue Feb  9 19:54:16 2016
  xserver.configfile: default
  xserver.errors: systemd-logind: failed to get session: PID 926 does not belong to any known session
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                1117 
   vendor                                     LGD
  xserver.version: 2:1.17.3-2ubuntu2
  --- 
  ApportVersion: 2.19.4-0ubuntu2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: XFCE
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroRelease: Ubuntu 16.04
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. 4th Gen Core Processor Integrated Graphics Controller [1043:178d]
  InstallationDate: Installed on 2015-03-21 (330 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150321)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 0bda:57b4 Realtek Semiconductor Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. X550JK
  Package: xorg 1:7.7+13ubuntu1
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-4-generic.efi.signed root=UUID=3eab3ace-7b67-4e6a-aea7-d31b73cc4819 ro quiet splash
  ProcVersionSignature: Ubuntu 4.4.0-4.19-generic 4.4.1
  Tags:  xenial ubuntu reproducible has-workaround
  Uname: Linux 4.4.0-4-generic x86_64
  UnitySupportTest:
   Error: command [u'/usr/lib/nux/unity_support_test', u'-p', u'-f'] failed with exit code 5: Xlib:  extension "GLX" missing on display ":0".
   Xlib:  extension "GLX" missing on display ":0".
   Error: GLX is not available on the system
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/08/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550JK.303
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550JK
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550JK.303:bd10/08/2014:svnASUSTeKCOMPUTERINC.:pnX550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550JK
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz 1:0.9.12.2+16.04.20160209-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.66-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.1.1-1ubuntu2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.1.1-1ubuntu2
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.3-2ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.6.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160127-1ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1
  xserver.bootTime: Sun Feb 14 20:43:40 2016
  xserver.configfile: default
  xserver.errors:
   systemd-logind: failed to get session: PID 2319 does not belong to any known session
   Failed to initialize GLX extension (Compatible NVIDIA X driver not found)
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                1117 
   vendor                                     LGD
  xserver.version: 2:1.17.3-2ubuntu2

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References

[Bug 1543745] [NEW] Xorg crash prevents login
From: Fabio, 2016-02-09