← Back to team overview

desktop-packages team mailing list archive

[Bug 1543745] Re: Xorg crash prevents login

 

Fabio, to advise, you don't have to apport-collect any further unless
specifically requested to do so.

To clarify, what update precisely was correlated to this issue
beginning?

** Description changed:

  After a recent update, it's no more possible to log in to Ubuntu 16.04
  trough lightdm with Unity.
  
- I'm attaching .xsession-errors hoping it can be useful.
- 
- *******************************************
- Workaround:
- remove all the nvidia drivers. 
- You won't have graphics accelerated but at 
- least you can log in on Unity.
- 
- sudo apt purge nvidia*
- 
- *******************************************
+ WORKAROUND: sudo apt purge nvidia*
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu1
  ProcVersionSignature: Ubuntu 4.3.0-7.18-generic 4.3.3
  Uname: Linux 4.3.0-7-generic x86_64
  .tmp.unity.support.test.0:
  
  ApportVersion: 2.19.4-0ubuntu2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Feb  9 20:11:26 2016
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  DkmsStatus:
   bbswitch, 0.8, 4.3.0-5-generic, x86_64: installed
   bbswitch, 0.8, 4.3.0-7-generic, x86_64: installed
   bbswitch, 0.8, 4.4.0-2-generic, x86_64: installed
   psmouse-focaltech, 0.1, 3.19.0-18-generic, x86_64: installed
   psmouse-focaltech, 0.1, 3.19.0-20-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. 4th Gen Core Processor Integrated Graphics Controller [1043:178d]
  InstallationDate: Installed on 2015-03-21 (325 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150321)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 0bda:57b4 Realtek Semiconductor Corp.
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. X550JK
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.3.0-7-generic.efi.signed root=UUID=3eab3ace-7b67-4e6a-aea7-d31b73cc4819 ro quiet splash acpi_osi=
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/08/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550JK.303
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550JK
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550JK.303:bd10/08/2014:svnASUSTeKCOMPUTERINC.:pnX550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550JK
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz 1:0.9.12.2+16.04.20151211-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.66-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.1.1-1ubuntu2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.1.1-1ubuntu2
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.3-2ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.6.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160127-1ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1
  xserver.bootTime: Tue Feb  9 19:54:16 2016
  xserver.configfile: default
  xserver.errors: systemd-logind: failed to get session: PID 926 does not belong to any known session
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                1117
   vendor                                     LGD
  xserver.version: 2:1.17.3-2ubuntu2
- ---
- ApportVersion: 2.19.4-0ubuntu2
- Architecture: amd64
- CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
- CompositorRunning: None
- CurrentDesktop: XFCE
- DistUpgraded: Fresh install
- DistroCodename: xenial
- DistroRelease: Ubuntu 16.04
- DistroVariant: ubuntu
- ExtraDebuggingInterest: Yes
- GraphicsCard:
-  Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
-    Subsystem: ASUSTeK Computer Inc. 4th Gen Core Processor Integrated Graphics Controller [1043:178d]
- InstallationDate: Installed on 2015-03-21 (330 days ago)
- InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150321)
- Lsusb:
-  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
-  Bus 001 Device 003: ID 0bda:57b4 Realtek Semiconductor Corp.
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
- MachineType: ASUSTeK COMPUTER INC. X550JK
- Package: xorg 1:7.7+13ubuntu1
- PackageArchitecture: amd64
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-4-generic.efi.signed root=UUID=3eab3ace-7b67-4e6a-aea7-d31b73cc4819 ro quiet splash
- ProcVersionSignature: Ubuntu 4.4.0-4.19-generic 4.4.1
- Tags:  xenial ubuntu reproducible has-workaround
- Uname: Linux 4.4.0-4-generic x86_64
- UnitySupportTest:
-  Error: command [u'/usr/lib/nux/unity_support_test', u'-p', u'-f'] failed with exit code 5: Xlib:  extension "GLX" missing on display ":0".
-  Xlib:  extension "GLX" missing on display ":0".
-  Error: GLX is not available on the system
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
- _MarkForUpload: True
- dmi.bios.date: 10/08/2014
- dmi.bios.vendor: American Megatrends Inc.
- dmi.bios.version: X550JK.303
- dmi.board.asset.tag: ATN12345678901234567
- dmi.board.name: X550JK
- dmi.board.vendor: ASUSTeK COMPUTER INC.
- dmi.board.version: 1.0
- dmi.chassis.asset.tag: No Asset Tag
- dmi.chassis.type: 10
- dmi.chassis.vendor: ASUSTeK COMPUTER INC.
- dmi.chassis.version: 1.0
- dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550JK.303:bd10/08/2014:svnASUSTeKCOMPUTERINC.:pnX550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
- dmi.product.name: X550JK
- dmi.product.version: 1.0
- dmi.sys.vendor: ASUSTeK COMPUTER INC.
- version.compiz: compiz 1:0.9.12.2+16.04.20160209-0ubuntu1
- version.ia32-libs: ia32-libs N/A
- version.libdrm2: libdrm2 2.4.66-2
- version.libgl1-mesa-dri: libgl1-mesa-dri 11.1.1-1ubuntu2
- version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
- version.libgl1-mesa-glx: libgl1-mesa-glx 11.1.1-1ubuntu2
- version.xserver-xorg-core: xserver-xorg-core 2:1.17.3-2ubuntu2
- version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
- version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.6.1-1
- version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160127-1ubuntu1
- version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1
- xserver.bootTime: Sun Feb 14 20:43:40 2016
- xserver.configfile: default
- xserver.errors:
-  systemd-logind: failed to get session: PID 2319 does not belong to any known session
-  Failed to initialize GLX extension (Compatible NVIDIA X driver not found)
- xserver.logfile: /var/log/Xorg.0.log
- xserver.outputs:
-  product id                                1117
-  vendor                                     LGD
- xserver.version: 2:1.17.3-2ubuntu2

** Attachment removed: "xserver.devices.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571768/+files/xserver.devices.txt

** Attachment removed: "xdpyinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571767/+files/xdpyinfo.txt

** Attachment removed: "make.log.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571766/+files/make.log.txt

** Attachment removed: "Xrandr.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571765/+files/Xrandr.txt

** Attachment removed: "XorgLogOld.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571764/+files/XorgLogOld.txt

** Attachment removed: "XorgLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571763/+files/XorgLog.txt

** Attachment removed: "UdevDb.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571762/+files/UdevDb.txt

** Attachment removed: "ProcModules.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571761/+files/ProcModules.txt

** Attachment removed: "ProcInterrupts.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571760/+files/ProcInterrupts.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571759/+files/ProcEnviron.txt

** Attachment removed: "Lspci.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571757/+files/Lspci.txt

** Attachment removed: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571758/+files/ProcCpuinfo.txt

** Attachment removed: "LightdmLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571756/+files/LightdmLog.txt

** Attachment removed: "LightdmGreeterLogOld.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571755/+files/LightdmGreeterLogOld.txt

** Attachment removed: "LightdmGreeterLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571754/+files/LightdmGreeterLog.txt

** Attachment removed: "LightdmDisplayLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571753/+files/LightdmDisplayLog.txt

** Attachment removed: "JournalErrors.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571752/+files/JournalErrors.txt

** Attachment removed: "GconfCompiz.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571751/+files/GconfCompiz.txt

** Attachment removed: "DpkgLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571750/+files/DpkgLog.txt

** Attachment removed: "DkmsStatus.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571749/+files/DkmsStatus.txt

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571748/+files/Dependencies.txt

** Attachment removed: "CurrentDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571747/+files/CurrentDmesg.txt

** Attachment removed: "BootLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+attachment/4571746/+files/BootLog.txt

** Tags added: regression-update

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1543745

Title:
  Xorg crash prevents login

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  After a recent update, it's no more possible to log in to Ubuntu 16.04
  trough lightdm with Unity.

  WORKAROUND: sudo apt purge nvidia*

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu1
  ProcVersionSignature: Ubuntu 4.3.0-7.18-generic 4.3.3
  Uname: Linux 4.3.0-7-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.19.4-0ubuntu2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Feb  9 20:11:26 2016
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  DkmsStatus:
   bbswitch, 0.8, 4.3.0-5-generic, x86_64: installed
   bbswitch, 0.8, 4.3.0-7-generic, x86_64: installed
   bbswitch, 0.8, 4.4.0-2-generic, x86_64: installed
   psmouse-focaltech, 0.1, 3.19.0-18-generic, x86_64: installed
   psmouse-focaltech, 0.1, 3.19.0-20-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. 4th Gen Core Processor Integrated Graphics Controller [1043:178d]
  InstallationDate: Installed on 2015-03-21 (325 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150321)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 0bda:57b4 Realtek Semiconductor Corp.
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. X550JK
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.3.0-7-generic.efi.signed root=UUID=3eab3ace-7b67-4e6a-aea7-d31b73cc4819 ro quiet splash acpi_osi=
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/08/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550JK.303
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550JK
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550JK.303:bd10/08/2014:svnASUSTeKCOMPUTERINC.:pnX550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550JK
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz 1:0.9.12.2+16.04.20151211-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.66-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.1.1-1ubuntu2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.1.1-1ubuntu2
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.3-2ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.6.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160127-1ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1
  xserver.bootTime: Tue Feb  9 19:54:16 2016
  xserver.configfile: default
  xserver.errors: systemd-logind: failed to get session: PID 926 does not belong to any known session
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                1117
   vendor                                     LGD
  xserver.version: 2:1.17.3-2ubuntu2

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1543745/+subscriptions


References