desktop-packages team mailing list archive

[Joachim Durchholz <jo@xxxxxxxxxxxxx>]

Not sure whether this is the right status after submitting all the relevant info, but "Incomplete" isn't right anymore.
Hopefully this thing will get a bit of love now...

** Changed in: cups (Ubuntu)
       Status: Incomplete => New

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https://bugs.launchpad.net/bugs/1512012

Title:
  Kyocera Mita FS-1900 prints garbage

Status in cups package in Ubuntu:
  New

Bug description:
  Using the PPD from
  http://www.kyoceradocumentsolutions.de/dlc/de/driver/all/linux_ppd_s_ksl_8
  .-downloadcenteritem-Single-
  License.downloadcenteritem.html?langLabel=de_de&actURL=/content/sites/kme/de/de/index/serviceworld/downloadcenter
  (the German one, not sure if that could make a difference).

  Followed the instructions on
  https://wiki.ubuntu.com/DebuggingPrintingProblems.

  Steps in "USB Printer" gave the following results:

  2. lsmod | grep usb would give several modules (is usblp the right one? the page doesn't tell)
  3. tailing the syslog would show me USB activity during plug and unplug.
  6. lsusb output seems legit: Bus 001 Device 013: ID 0482:0004 Kyocera Corp.
  8. Device id seems legit, usb_printerid /dev/usb/lp0 says ID:FS-1900;MFG:Kyocera;CMD:PCLXL,PostScript Emulation,PCL5E,PJL;MDL:FS-1900;CLS:PRINTER;DES:Kyocera Mita FS-1900;CID:HP Laserjet 4050 Series;
  10. lpinfo -v has this to say about the printer: direct usb://Kyocera/FS-1900?serial=AAP2925070 (other non-network, direct printers listed are "direct hp" and "direct hpfax", could be a modem jack I never cared about, could be something emulated, no idea)

  Printing the test page gives me two sheets of paper, the first mostly
  empty except for three lines each starting(?) with a single full stop
  character, and a second with these lines (note the initial blank on
  most line starts, could actually be multiple blanks):

   ERROR
   rangecheck
   OFFENDING COMMAND:
   filter
   STACK:
  .
   563135
   --nostringval--
   --nostringval--
   5

  The printer seems to be emitting a line with a full stop every 20
  lines or so, the full stop in the message above is somehow connected
  to that.

  
  From the DebuggingPrintingProblems page, I tried both usb-unidir-default and usb-no-reattach-default, with no discernible difference.

  
  (Things were slightly complicated by the docking station being entirely unresponsibe on three of six USB ports. I don't know whether the ports of the drivers are at fault here, but I guess that's unrelated to CUPS.)

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: cups 2.1.0-4ubuntu3
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Uname: Linux 4.2.0-16-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.19.1-0ubuntu4
  Architecture: amd64
  CupsErrorLog:
   E [31/Oct/2015:21:36:32 +0100] [Job 29] Kann Daten nicht zum Drucker senden.
   E [31/Oct/2015:21:42:30 +0100] [Job 30] Kann Daten nicht zum Drucker senden.
  CurrentDesktop: XFCE
  Date: Sat Oct 31 21:45:05 2015
  InstallationDate: Installed on 2015-08-24 (68 days ago)
  InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
  Lpstat:
   device for Farblaser: dnssd://Xerox%20Phaser%206500DN%20(D6%3AA3%3AE5)._pdl-datastream._tcp.local/
   device for FS-1900: usb://Kyocera/FS-1900?serial=AAP2925070
  MachineType: Dell Inc. Precision M4600
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Farblaser.ppd', '/etc/cups/ppd/FS-1900.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Farblaser.ppd: Permission denied
   grep: /etc/cups/ppd/FS-1900.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-16-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash
  SourcePackage: cups
  UdevLog: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: '/var/log/udev'
  UpgradeStatus: Upgraded to wily on 2015-10-28 (3 days ago)
  dmi.bios.date: 12/26/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A16
  dmi.board.name: 08V9YG
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA16:bd12/26/2013:svnDellInc.:pnPrecisionM4600:pvr01:rvnDellInc.:rn08V9YG:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Precision M4600
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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