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[Bug 1546540] [NEW] No sound in Built in OS Ubuntu 12.04LTS in Inspiron 15

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: DIPTENDU BHATTACHARYA <diptendu.bt19@xxxxxxxxx>
Date: Wed, 17 Feb 2016 13:27:59 -0000
Reply-to: Bug 1546540 <1546540@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

UBUNTU 12.04 LTS
Sound in front speakers 
No sound heard at all

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.5.0-61.90-generic 3.5.7.33
Uname: Linux 3.5.0-61-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 1: PCH [HDA Intel PCH], device 0: HDA Generic [HDA Generic]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu17.13
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: PCH [HDA Intel PCH], device 0: HDA Generic [HDA Generic]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  diptendu   2032 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf7e14000 irq 60'
   Mixer name	: 'Generic 0000 ID 0'
   Components	: 'HDA:00000000,80860101,00100000'
   Controls      : 0
   Simple ctrls  : 0
Card0.Amixer.values:
 
Card1.Amixer.info:
 Card hw:1 'PCH'/'HDA Intel PCH at 0xf7e10000 irq 60'
   Mixer name	: 'Realtek ID 255'
   Components	: 'HDA:10ec0255,10280651,00100002'
   Controls      : 4
   Simple ctrls  : 3
Date: Wed Feb 17 18:44:29 2016
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-precise-amd64-20130203-1
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_IN:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Inspiron 3542, Realtek ID 255, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/16/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0KHNVP
dmi.board.vendor: Dell Inc.
dmi.board.version: A09
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd10/16/2015:svnDellInc.:pnInspiron3542:pvrNotSpecified:rvnDellInc.:rn0KHNVP:rvrA09:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3542
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug precise running-unity

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https://bugs.launchpad.net/bugs/1546540

Title:
  No sound in Built in OS Ubuntu 12.04LTS in Inspiron 15

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  UBUNTU 12.04 LTS
  Sound in front speakers 
  No sound heard at all

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.5.0-61.90-generic 3.5.7.33
  Uname: Linux 3.5.0-61-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 1: PCH [HDA Intel PCH], device 0: HDA Generic [HDA Generic]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  ApportVersion: 2.0.1-0ubuntu17.13
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 1: PCH [HDA Intel PCH], device 0: HDA Generic [HDA Generic]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  diptendu   2032 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf7e14000 irq 60'
     Mixer name	: 'Generic 0000 ID 0'
     Components	: 'HDA:00000000,80860101,00100000'
     Controls      : 0
     Simple ctrls  : 0
  Card0.Amixer.values:
   
  Card1.Amixer.info:
   Card hw:1 'PCH'/'HDA Intel PCH at 0xf7e10000 irq 60'
     Mixer name	: 'Realtek ID 255'
     Components	: 'HDA:10ec0255,10280651,00100002'
     Controls      : 4
     Simple ctrls  : 3
  Date: Wed Feb 17 18:44:29 2016
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-precise-amd64-20130203-1
  InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50
  MarkForUpload: True
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_IN:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [Inspiron 3542, Realtek ID 255, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/16/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.name: 0KHNVP
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A09
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd10/16/2015:svnDellInc.:pnInspiron3542:pvrNotSpecified:rvnDellInc.:rn0KHNVP:rvrA09:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 3542
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

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