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[Bug 1546552] [NEW] Display distorts when performing some actions

 

Public bug reported:

On occasions, like when trying to install Gimp via the Software Centre,
the display distorts so that it is not readable. Sometimes moving the
mouse around frantically puts the screen temporarily to a state where it
is again readable but then distorts again almost immediately. Opening
other apps, or going to a terminal screen, and then back sometimes gets
the display back to normal and I can get some work done. Highly annoying
and very unproductive so have had to move other business machines back
to 15.04 which did not display the problem.

Maybe not related but sometimes the terminal (in a window) loses the
mouse and seems the only way to recover is to restart the terminal. Also
mousing over the Launch (Unity) menu bar sometimes leaves traces of the
tooltips on the screen. Working in OpenOffice/LibreOffice - sometimes
small bits of text are slightly garbled. Scrolling to move the affected
text off the screen and then back on corrects the display.

mike@GX520:~$ lsb_release -rd
Description:	Ubuntu 15.10
Release:	15.10

Probably the same issue as bug #1540001.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
Uname: Linux 4.2.0-27-generic i686
.tmp.unity.support.test.0:
 
ApportVersion: 2.19.1-0ubuntu5
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Feb 17 13:31:31 2016
DistUpgraded: Fresh install
DistroCodename: wily
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:01ad]
   Subsystem: Dell Device [1028:01ad]
InstallationDate: Installed on 2016-02-15 (1 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release i386 (20151021)
MachineType: Dell Inc. OptiPlex GX520
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-27-generic root=UUID=df05bac8-06c3-4efa-b757-814324a48b72 ro quiet splash vt.handoff=7
SourcePackage: xorg
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/30/2006
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0XG309
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 15
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd11/30/2006:svnDellInc.:pnOptiPlexGX520:pvr:rvnDellInc.:rn0XG309:rvr:cvnDellInc.:ct15:cvr:
dmi.product.name: OptiPlex GX520
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.2+15.10.20151202-0ubuntu1
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Wed Feb 17 13:19:04 2016
xserver.configfile: default
xserver.devices:
 input        Power Button         KEYBOARD, id 6
 input        Power Button         KEYBOARD, id 7
 input        Logitech Optical USB Mouse MOUSE, id 8
 input        DELL DELL USB Keyboard KEYBOARD, id 9
 input        IR-receiver inside an USB DVB receiver KEYBOARD, id 10
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                               16396 
 vendor                                     DEL
xserver.version: 2:1.17.2-1ubuntu9.1

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug compiz-0.9 i386 ubuntu wily

-- 
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Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1546552

Title:
  Display distorts when performing some actions

Status in xorg package in Ubuntu:
  New

Bug description:
  On occasions, like when trying to install Gimp via the Software
  Centre, the display distorts so that it is not readable. Sometimes
  moving the mouse around frantically puts the screen temporarily to a
  state where it is again readable but then distorts again almost
  immediately. Opening other apps, or going to a terminal screen, and
  then back sometimes gets the display back to normal and I can get some
  work done. Highly annoying and very unproductive so have had to move
  other business machines back to 15.04 which did not display the
  problem.

  Maybe not related but sometimes the terminal (in a window) loses the
  mouse and seems the only way to recover is to restart the terminal.
  Also mousing over the Launch (Unity) menu bar sometimes leaves traces
  of the tooltips on the screen. Working in OpenOffice/LibreOffice -
  sometimes small bits of text are slightly garbled. Scrolling to move
  the affected text off the screen and then back on corrects the
  display.

  mike@GX520:~$ lsb_release -rd
  Description:	Ubuntu 15.10
  Release:	15.10

  Probably the same issue as bug #1540001.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
  Uname: Linux 4.2.0-27-generic i686
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Wed Feb 17 13:31:31 2016
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:01ad]
     Subsystem: Dell Device [1028:01ad]
  InstallationDate: Installed on 2016-02-15 (1 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release i386 (20151021)
  MachineType: Dell Inc. OptiPlex GX520
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-27-generic root=UUID=df05bac8-06c3-4efa-b757-814324a48b72 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/30/2006
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A11
  dmi.board.name: 0XG309
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 15
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA11:bd11/30/2006:svnDellInc.:pnOptiPlexGX520:pvr:rvnDellInc.:rn0XG309:rvr:cvnDellInc.:ct15:cvr:
  dmi.product.name: OptiPlex GX520
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.12.2+15.10.20151202-0ubuntu1
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Wed Feb 17 13:19:04 2016
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        Logitech Optical USB Mouse MOUSE, id 8
   input        DELL DELL USB Keyboard KEYBOARD, id 9
   input        IR-receiver inside an USB DVB receiver KEYBOARD, id 10
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               16396 
   vendor                                     DEL
  xserver.version: 2:1.17.2-1ubuntu9.1

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