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[Apport retracing service <853435@xxxxxxxxxxxxxxxxxx>]

*** This bug is a duplicate of bug 846044 ***
    https://bugs.launchpad.net/bugs/846044

Thank you for taking the time to report this crash and helping to make
Ubuntu better.  This particular crash has already been reported and is a
duplicate of bug #846044, so is being marked as such.  Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report.  Please continue to report any other bugs you may
find.

** Tags removed: need-duplicate-check

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/bugs/853435/+attachment/2423579/+files/Dependencies.txt

** Attachment removed: "ProcMaps.txt"
   https://bugs.launchpad.net/bugs/853435/+attachment/2423580/+files/ProcMaps.txt

** Attachment removed: "ProcStatus.txt"
   https://bugs.launchpad.net/bugs/853435/+attachment/2423581/+files/ProcStatus.txt

** This bug has been marked a duplicate of bug 846044
   software-center crashed with UnicodeEncodeError in get_dbus_message(): 'ascii' codec can't encode character u'\xfc' in position 65: ordinal not in range(128)

** Visibility changed to: Public

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https://bugs.launchpad.net/bugs/853435

Title:
  software-center crashed with UnicodeEncodeError in get_dbus_message():
  'ascii' codec can't encode character u'\xe4' in position 42: ordinal
  not in range(128)

Status in “software-center” package in Ubuntu:
  New

Bug description:
  I tried to install http://download.lightscribe.com/ls/lightscribe-1.18.8.1-linux-2.6-intel.deb
  I cannot install it.
  please help me

  ProblemType: Crash
  DistroRelease: Ubuntu 11.10
  Package: software-center 4.1.22
  ProcVersionSignature: Ubuntu 3.0.0-11.17-generic-pae 3.0.4
  Uname: Linux 3.0.0-11-generic-pae i686
  ApportVersion: 1.22.1-0ubuntu2
  Architecture: i386
  Date: Sun Sep 18 22:48:30 2011
  ExecutablePath: /usr/share/software-center/software-center
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha i386 (20110804)
  InterpreterPath: /usr/bin/python2.7
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python /usr/bin/software-center /tmp/lightscribe-1.18.8.1-linux-2.6-intel.deb
  ProcEnviron:
   PATH=(custom, no user)
   LANG=fi_FI.UTF-8
   SHELL=/bin/bash
  PythonArgs: ['/usr/bin/software-center', '/tmp/lightscribe-1.18.8.1-linux-2.6-intel.deb']
  SourcePackage: software-center
  Title: software-center crashed with UnicodeEncodeError in get_dbus_message(): 'ascii' codec can't encode character u'\xe4' in position 42: ordinal not in range(128)
  UpgradeStatus: Upgraded to oneiric on 2011-08-31 (17 days ago)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

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