desktop-packages team mailing list archive

[Mathieu Trudel-Lapierre <mathieu.tl@xxxxxxxxx>]

Hi, Could you please follow the steps in the NetworkManager debugging
page at http://live.gnome.org/NetworkManager/Debugging, in the
"Debugging NetworkManager 0.8 and 0.9 3G connections" section at attach
both ModemManager debugging logs and NetworkManager logs. Thanks in
advance!

** Package changed: network-manager (Ubuntu) => modemmanager (Ubuntu)

** Changed in: modemmanager (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/846868

Title:
  Alcatel 3G modem: Network Manager times out before connection

Status in “modemmanager” package in Ubuntu:
  Incomplete

Bug description:
  I see the following characteristic sequence of stuff in
  /var/log/syslog. In it, the modem starts up nicely, then at 09:02:16,
  pppd times out.

  At that point, the modem is marked as invalid, and when I attempt to
  reconnect at 09:02:34, it sees the "invalid" marking and doesn't even
  give it a serious try.

  So a time-out leads to an infinite sequence of failed attempts to
  connect, because the system incorrectly thinks the modem is not valid.
  The only solution seems to be to unplug the modem and re-plug it.


  Sep 11 09:01:56 stars pppd[2666]: pppd 2.4.5 started by root, uid 0
  Sep 11 09:01:56 stars pppd[2666]: Using interface ppp0
  Sep 11 09:01:56 stars pppd[2666]: Connect: ppp0 <--> /dev/ttyUSB3
  Sep 11 09:01:56 stars NetworkManager[1424]:    SCPlugin-Ifupdown: devices added (path: /sys/devices/virtual/net/ppp0, iface: ppp0)
  Sep 11 09:01:56 stars NetworkManager[1424]:    SCPlugin-Ifupdown: device added (path: /sys/devices/virtual/net/ppp0, iface: ppp0): no ifupdown configuration found.
  Sep 11 09:02:16 stars NetworkManager[1424]: <warn> pppd timed out or didn't initialize our dbus module
  Sep 11 09:02:16 stars NetworkManager[1424]: <info> (ttyUSB3): device state change: 7 -> 9 (reason 5)
  Sep 11 09:02:16 stars pppd[2666]: Terminating on signal 15
  Sep 11 09:02:16 stars NetworkManager[1424]: <info> Marking connection 'Virgin Mobile Default 1' invalid.
  Sep 11 09:02:16 stars NetworkManager[1424]: <warn> Activation (ttyUSB3) failed.
  Sep 11 09:02:16 stars NetworkManager[1424]: <info> (ttyUSB3): device state change: 9 -> 3 (reason 0)
  Sep 11 09:02:16 stars NetworkManager[1424]: <info> (ttyUSB3): deactivating device (reason: 0).
  Sep 11 09:02:16 stars modem-manager[1429]: <info>  Modem /org/freedesktop/ModemManager/Modems/0: state changed (connected -> disconnecting)
  Sep 11 09:02:17 stars modem-manager[1429]: <info>  Modem /org/freedesktop/ModemManager/Modems/0: state changed (disconnecting -> registered)
  Sep 11 09:02:18 stars avahi-daemon[1426]: Withdrawing workstation service for ppp0.
  Sep 11 09:02:18 stars NetworkManager[1424]:    SCPlugin-Ifupdown: devices removed (path: /sys/devices/virtual/net/ppp0, iface: ppp0)
  Sep 11 09:02:34 stars NetworkManager[1424]: <info> Activation (ttyUSB3) starting connection 'Virgin Mobile Default 1'
  Sep 11 09:02:34 stars NetworkManager[1424]: <info> (ttyUSB3): device state change: 3 -> 4 (reason 0)
  Sep 11 09:02:34 stars NetworkManager[1424]: <info> Activation (ttyUSB3) Stage 1 of 5 (Device Prepare) scheduled...
  Sep 11 09:02:34 stars NetworkManager[1424]: <info> Activation (ttyUSB3) Stage 1 of 5 (Device Prepare) started...
  Sep 11 09:02:34 stars NetworkManager[1424]: <info> Activation (ttyUSB3) Stage 1 of 5 (Device Prepare) complete.
  Sep 11 09:02:40 stars NetworkManager[1424]: <warn> GSM connection failed: (32) Sending command failed: 'Resource temporarily unavailable'
  Sep 11 09:02:40 stars NetworkManager[1424]: <info> (ttyUSB3): device state change: 4 -> 9 (reason 1)
  Sep 11 09:02:40 stars NetworkManager[1424]: <info> Marking connection 'Virgin Mobile Default 1' invalid.
  Sep 11 09:02:40 stars NetworkManager[1424]: <warn> Activation (ttyUSB3) failed.
  Sep 11 09:02:40 stars NetworkManager[1424]: <info> (ttyUSB3): device state change: 9 -> 3 (reason 0)
  Sep 11 09:02:40 stars NetworkManager[1424]: <info> (ttyUSB3): deactivating device (reason: 0).
  Sep 11 09:02:50 stars modem-manager[1429]: <info>  (ttyUSB3) closing serial port...

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: network-manager 0.8.4~git.20110319t175609.d14809b-0ubuntu3
  ProcVersionSignature: Ubuntu 2.6.38-11.49-generic 2.6.38.8
  Uname: Linux 2.6.38-11-generic x86_64
  NonfreeKernelModules: fglrx
  Architecture: amd64
  CRDA: Error: [Errno 2] No such file or directory
  Date: Sun Sep 11 09:15:01 2011
  IfupdownConfig:
   auto lo
   iface lo inet loopback
   
   # auto eth0
   # iface eth0 inet dhcp
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  IpRoute:
   10.64.64.64 dev ppp0  proto kernel  scope link  src 10.159.159.19 
   169.254.0.0/16 dev ppp0  scope link  metric 1000 
   default via 10.64.64.64 dev ppp0  proto static
  Keyfiles: Error: [Errno 2] No such file or directory
  NetworkManager.state:
   [main]
   NetworkingEnabled=true
   WirelessEnabled=true
   WWANEnabled=true
  ProcEnviron:
   LANGUAGE=en_GB:en
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  RfKill:
   
  SourcePackage: network-manager
  UpgradeStatus: Upgraded to natty on 2011-04-30 (133 days ago)

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