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[Bug 745836] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 745836

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/745836

Title:
  ecryptfs encrypted swap corrupts application stack/heap [was:
  soffice.bin SIGSEGV cppu::throwException()]

Status in LibreOffice Productivity Suite:
  Invalid
Status in “ecryptfs-utils” package in Ubuntu:
  Confirmed
Status in “libreoffice” package in Ubuntu:
  Invalid
Status in “linux” package in Ubuntu:
  Incomplete
Status in “openoffice.org” package in Ubuntu:
  Won't Fix

Bug description:
  Binary package hint: libreoffice

  1) lsb_release -rd
  Description:	Ubuntu 11.04
  Release:	11.04

  2) apt-cache policy libreoffice-calc
  libreoffice-calc:
    Installed: 1:3.3.3-1ubuntu2
    Candidate: 1:3.3.3-1ubuntu2
    Version table:
   *** 1:3.3.3-1ubuntu2 0
          100 /var/lib/dpkg/status
       1:3.3.2-1ubuntu5 0
          500 http://us.archive.ubuntu.com/ubuntu/ natty-updates/main i386 Packages
       1:3.3.2-1ubuntu4 0
          500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages

  apt-cache policy libreoffice-writer
  libreoffice-writer:
    Installed: 1:3.3.3-1ubuntu2
    Candidate: 1:3.3.3-1ubuntu2
    Version table:
   *** 1:3.3.3-1ubuntu2 0
          100 /var/lib/dpkg/status
       1:3.3.2-1ubuntu5 0
          500 http://us.archive.ubuntu.com/ubuntu/ natty-updates/main i386 Packages
       1:3.3.2-1ubuntu4 0
          500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages

  3) What is expected to happen in a KDE Natty in a KDE session with the
  KDE integration active or GNOME is a Writer or Calc file untouched for
  a long period of time (ex. 1 hour+) is when one tries to edit it, the
  application does not crash.

  4) What happens instead is it crashes. This is highly correlated to
  both EcryptfsInUse and resource constrained (Memory & CPU >> 50%)
  environments. Occurs with:

  + Intel drivers, Compiz not enabled, Writer open only bug 745836
  + binary ATI drivers, Compiz enabled, Calc open only bug 799047

  WORKAROUND: Use Gnumeric.

  apt-cache policy gnumeric
  gnumeric:
    Installed: 1.10.13-1ubuntu1
    Candidate: 1.10.13-1ubuntu1
    Version table:
   *** 1.10.13-1ubuntu1 0
          500 http://us.archive.ubuntu.com/ubuntu/ natty/universe i386 Packages
          100 /var/lib/dpkg/status

  ProblemType: Crash
  DistroRelease: Ubuntu 11.04
  Package: libreoffice-core 1:3.3.2-1ubuntu2
  ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
  Uname: Linux 2.6.38-7-generic i686
  Architecture: i386
  Date: Wed Mar 30 12:34:39 2011
  Disassembly: => 0x100000:	Cannot access memory at address 0x100000
  EcryptfsInUse: Yes
  ExecutablePath: /usr/lib/libreoffice/program/soffice.bin
  ProcCmdline: /usr/lib/libreoffice/program/soffice.bin -writer -splash-pipe=5
  ProcEnviron:
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SegvAnalysis:
   Segfault happened at: 0x100000:	Cannot access memory at address 0x100000
   PC (0x00100000) not located in a known VMA region (needed executable region)!
  SegvReason: executing unknown VMA
  Signal: 11
  SourcePackage: libreoffice
  StacktraceTop:
   ?? ()
   cppu::throwException(com::sun::star::uno::Any const&) () from /usr/lib/libreoffice/program/../basis-link/program/../ure-link/lib/libuno_cppuhelpergcc3.so.3
   ucbhelper::cancelCommandExecution(com::sun::star::ucb::IOErrorCode, com::sun::star::uno::Sequence<com::sun::star::uno::Any> const&, com::sun::star::uno::Reference<com::sun::star::ucb::XCommandEnvironment> const&, rtl::OUString const&, com::sun::star::uno::Reference<com::sun::star::ucb::XCommandProcessor> const&) () from /usr/lib/libreoffice/program/../basis-link/program/libucbhelper4gcc3.so
   ?? () from /usr/lib/libreoffice/program/../basis-link/program/libucpfile1.so
   ?? () from /usr/lib/libreoffice/program/../basis-link/program/libucpfile1.so
  Title: soffice.bin crashed with SIGSEGV in cppu::throwException()
  UpgradeStatus: Upgraded to natty on 2011-03-29 (0 days ago)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

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