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[Launchpad Bug Tracker <509721@xxxxxxxxxxxxxxxxxx>]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: telepathy-haze (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/509721

Title:
  empathy reports network error and requires killing telepathy-butterfly
  / telepathy-haze

Status in Chat app, and Telepathy user interface:
  Invalid
Status in telepathy-butterfly:
  Confirmed
Status in Telepathy Haze:
  New
Status in “telepathy-butterfly” package in Ubuntu:
  Triaged
Status in “telepathy-haze” package in Ubuntu:
  Confirmed

Bug description:
  Binary package hint: empathy


  I'm getting frequent but random "Network error" messages from empathy when
  trying to connect to my Yahoo! or MSN accounts. Most of the times it does not
  connect, but sometimes it does. However, once it has the problem, I cannot connect
  to the problematic account anymore. I have to close empathy, kill from the
  terminal the telepathy-butterfly job, and open empathy again, in which case 
  it connects. After a while I can get disconnected again with "Network error".

  There are other "Network error" problems reported in Karmic for specific protocols,
  but I'm not sure if they report the same problem as me.

  ProblemType: Bug
  Architecture: amd64
  Date: Tue Jan 19 14:35:40 2010
  DistroRelease: Ubuntu 9.10
  ExecutablePath: /usr/bin/empathy
  NonfreeKernelModules: fglrx
  Package: empathy 2.28.1.1-0ubuntu1
  ProcEnviron:
   SHELL=/bin/bash
   LANG=en_US.UTF-8
  ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
  SourcePackage: empathy
  Uname: Linux 2.6.31-17-generic x86_64

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