desktop-packages team mailing list archive

[Rex Tsai <613462@xxxxxxxxxxxxxxxxxx>]

According to the error message in troubleshoot.txt, it seems related to
cups. There is oen error message  -

> cupsdAuthorize: No authentication data provided.

Please check /var/log/cups/access_log /var/log/cups/error_log logs for
more information.

[1]
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/613462/+attachment/1476975/+files/troubleshoot.txt

** Changed in: evince (Ubuntu)
       Status: Triaged => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to evince in Ubuntu.
https://bugs.launchpad.net/bugs/613462

Title:
  Evince won't print some PDF files

Status in Evince document viewer:
  New
Status in “evince” package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: evince

  This is either a problem with evince or cups

  I was recently printing off lots of PDF files using Evince. All of
  them printed off OK except one - which the printer refused to print on
  numerous occasions, coming back with error messages each time. All the
  files contain Chinese characters - both those that would print and the
  one file that wouldn't.

  I have attached the troubleshoot.txt that the printing tool produced
  as well as the culprit PDF file.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: evince 2.30.3-0ubuntu1.1
  ProcVersionSignature: Error: [Errno 2] 没有那个文件或目录: '/proc/version_signature'
  Uname: Linux 2.6.35-020635rc1-generic i686
  NonfreeKernelModules: nvidia
  Architecture: i386
  Date: Wed Aug  4 15:07:13 2010
  InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate i386 (20100419.1)
  ProcEnviron:
   LANGUAGE=zh_CN:zh:en
   PATH=(custom, user)
   LANG=zh_CN.utf8
   SHELL=/bin/bash
  SourcePackage: evince

To manage notifications about this bug go to:
https://bugs.launchpad.net/evince/+bug/613462/+subscriptions