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[Bug 867801] Re: software-center crashed with DocNotFoundError in load_range(): Docid 5573 not found

 

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: software-center (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/867801

Title:
  software-center crashed with DocNotFoundError in load_range(): Docid
  5573 not found

Status in “software-center” package in Ubuntu:
  Confirmed

Bug description:
  I clicked on "Installed->Other" and got this popup

  ProblemType: Crash
  DistroRelease: Ubuntu 11.10
  Package: software-center 5.0
  ProcVersionSignature: Ubuntu 3.0.0-12.19-generic 3.0.4
  Uname: Linux 3.0.0-12-generic i686
  ApportVersion: 1.23-0ubuntu2
  Architecture: i386
  CheckboxSubmission: 9a284f3f6b4f7829abbe27ad9573a709
  CheckboxSystem: 3935143777c965daaa64b51f0134f712
  Date: Tue Oct  4 15:12:53 2011
  EcryptfsInUse: Yes
  ExecutablePath: /usr/share/software-center/software-center
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110422)
  InterpreterPath: /usr/bin/python2.7
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python /usr/bin/software-center
  PythonArgs: ['/usr/bin/software-center']
  SourcePackage: software-center
  Title: software-center crashed with DocNotFoundError in load_range(): Docid 5573 not found
  UpgradeStatus: Upgraded to oneiric on 2011-07-27 (69 days ago)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers

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