desktop-packages team mailing list archive

[Andrew Somerville <andy16666@xxxxxxxxx>]

** Attachment added: "error_log.txt"
   https://bugs.launchpad.net/ubuntu/+source/poppler/+bug/869163/+attachment/2517774/+files/error_log.txt

** Also affects: cups
   Importance: Undecided
       Status: New

** Also affects: poppler
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/869163

Title:
  Cannot print to cups server from Adobe Acrobat Reader on connected
  Windows XP machines: stopped  "May not be a PDF file (continuing
  anyway)"

Status in CUPS - Common Unix Printing System:
  New
Status in Poppler:
  New
Status in “poppler” package in Ubuntu:
  New

Bug description:
  We're using a CUPS print server running Ubuntu 10.04 in our lab with
  11 Windows XP machines. None of the machines can print any PDF file
  from Adobe Acrobat reader to the Lexmark E220 laser printer connected
  to the Ubuntu print server.

  The CUPS error_log entries created by a windows machine attempting to
  print a PDF will be attached.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: libpoppler-glib4 0.12.4-0ubuntu5.2
  ProcVersionSignature: Ubuntu 2.6.32-33.72-generic 2.6.32.41+drm33.18
  Uname: Linux 2.6.32-33-generic x86_64
  NonfreeKernelModules: nvidia
  Architecture: amd64
  Date: Thu Oct  6 10:19:52 2011
  InstallationMedia: Ubuntu 10.04.3 LTS "Lucid Lynx" - Release amd64 (20110720.1)
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_CA.utf8
   SHELL=/bin/bash
  SourcePackage: poppler

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