desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.penalver@xxxxxxx>]

Carlos Moffat, thank you for reporting this bug and helping make Ubuntu better. WIth the Lenovo X220, please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-cli -u 816075 -p xserver-xorg-video-intel

Please execute the following command and attach the file to this bug report:
lspci -vvnn > 'lspci -vvnn.txt'

Please attach the information requested from: https://wiki.ubuntu.com/X/Troubleshooting/Freeze
Regarding this problem happening with your nvidia based computer, please file a separate report against it's driver.

** Changed in: xserver-xorg-video-intel (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- X crashes when Impress antialiasing on
+ X crashes when Impress antialiasing on Lenovo X220 Intel drivers

** Tags added: freeze

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https://bugs.launchpad.net/bugs/816075

Title:
  X crashes when Impress antialiasing on Lenovo X220 Intel drivers

Status in “libreoffice” package in Ubuntu:
  Invalid
Status in “xserver-xorg-video-intel” package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  I have a Lenovo X220. I've noticed that from time to time Impress
  would freeze X11. By that I mean I can still move the mouse but
  everything else (including the keyboard) is frozen. A reliable way to
  trigger the bug is:

  1) make sure that "antialiasing" is turned on in "Options->View" (you might want to restart, I don't know if this setting change applies on the fly)
  2) Create an empty file
  3) Drag and drop an image into the slide
  4) Select with the mouse and "shake it" (move it around the screen) as fast as you can for maybe 5-10 seconds
  5) Crash!

  This happens every time in the Lenovo X220 (running compiz), but I can
  reproduce it in a different 64bit Natty machine (but that one has an
  nvidia card). I am attaching the X11 log, which I got by sshing into
  the frozen machine. Other info:

  lsb_release -rd
  Description:	Ubuntu 11.04
  Release:	11.04

  libreoffice:
    Installed: 1:3.3.3-1ubuntu1
    Candidate: 1:3.3.3-1ubuntu1
    Version table:
   *** 1:3.3.3-1ubuntu1 0
          500 http://ppa.launchpad.net/libreoffice/ppa/ubuntu/ natty/main amd64 Packages
          100 /var/lib/dpkg/status
       1:3.3.2-1ubuntu5 0
          500 http://mirror.netlinux.cl/ubuntu/ natty-updates/universe amd64 Packages
       1:3.3.2-1ubuntu4 0
          500 http://mirror.netlinux.cl/ubuntu/ natty/universe amd64 Packages
  --- 
  Architecture: amd64
  DistroRelease: Ubuntu 11.04
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 10.04.2 LTS "Lucid Lynx" - Release amd64 (20110211.1)
  Package: libreoffice 1:3.3.3-1ubuntu1
  PackageArchitecture: amd64
  ProcEnviron:
   LANGUAGE=en_US:en
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Tags:  natty
  Uname: Linux 2.6.39-02063903-generic x86_64
  UnreportableReason: This is not a genuine Ubuntu package
  UpgradeStatus: Upgraded to natty on 2011-06-01 (53 days ago)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

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