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[Vernon Cole <vernondcole@xxxxxxxxx>]

More information:
  I finally located the controls I needed in System Monitor.  Of course, under Unity the menus had migrated from the actual application window up to the system's top bar.  What a confusing mess! Whoever came up with that grand idea should be flayed with thousands of wet noodles.  But I digress...

  The actual program which was using 100%  CPU was Dropbox, running as
root, attempting an update.  I have reported that bug to Dropbox.

So this bug report becomes:  When some other process is running at 100% root CPU on one processor, software install attempts stall forever even if other processors are available.
--
Vernon

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to jockey in Ubuntu.
https://bugs.launchpad.net/bugs/873439

Title:
  software install attempt stalls with 100 percent CPU

Status in “jockey” package in Ubuntu:
  New

Bug description:
  Using Ubuntu 11.10 Beta 2 64 bit -- clean installed on a brand new laptop (dual boot with Windows 7).
  When I tried to load ATI/AMD proprietary drivers, the install process stalled at about 2/3 done in the "downloading and installing drive" dialogue window.  System monitor shows one CPU at 100%, and the other at about 30%. All systems functions are very slow, especially network I/O.  (am using wifi)  I cannot tell accurately what process is using the CPU due to lack of an "all process" selection in System Monitor under Unity.  Earlier today I experienced a similar problem when running Ubuntu Software Center, so I suspect a common cause.
  [Note -- this system had the installation crash with the just-fixed installer bug.  It booted anyway, so I kept using it, assuming that software update would catch any serious problems.  Perhaps a mistake, but installs worked okay until this morning.]

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: jockey-gtk 0.9.4-0ubuntu10
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  ApportVersion: 1.23-0ubuntu3
  Architecture: amd64
  Date: Thu Oct 13 09:38:58 2011
  ExecutablePath: /usr/bin/jockey-gtk
  InterpreterPath: /usr/bin/python2.7
  MachineType: TOSHIBA Satellite C655D
  PackageArchitecture: all
  ProcEnviron:
   SHELL=/bin/bash
   PATH=(custom, no user)
   LANG=en_US.UTF-8
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=c398d88a-df67-41bc-b6ea-73ccd3f8d0e1 ro quiet splash vt.handoff=7
  SourcePackage: jockey
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/07/2011
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.50
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Base Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: AMD
  dmi.chassis.version: None
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.50:bd04/07/2011:svnTOSHIBA:pnSatelliteC655D:pvrPSC0YU-00T002:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnAMD:ct10:cvrNone:
  dmi.product.name: Satellite C655D
  dmi.product.version: PSC0YU-00T002
  dmi.sys.vendor: TOSHIBA

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