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[Launchpad Bug Tracker <723493@xxxxxxxxxxxxxxxxxx>]

[Expired for evince (Ubuntu) because there has been no activity for 60
days.]

** Changed in: evince (Ubuntu)
       Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/723493

Title:
  Cannot not print certain PDF documents

Status in “evince” package in Ubuntu:
  Expired

Bug description:
  Binary package hint: evince

  The printer prins just:
  Error: /undefined in --run--
        Operand stack:
              --dict:7/16(I) --  File
                    Execution st

  The print job stops in the print queue.

  An error dialog pops up: "Print Error. There was a problem processing
  the document XXX.pdf (job 16) [Diagnose] [OK]"

  The PDF document displays fine in Evince, but if I select the text,
  the selection shows no characters - I guess this is a problem with the
  renderer.  Print preview also shows the document correctly.  Xpdf
  prints the document fine. Evince prints other documents fine.  The
  problem also occurs if I print to a file, then open the file and print
  it.

  The document contains minimal graphics and the text in it is all Latin
  (English) characters. All fonts are embedded in the document: Under
  File > Properties > Fonts, all fonts are listed as "No name, Type 3,
  Embedded".

  The printing troubleshooter says:

  "printer's status message is: 'Data file sent successfully'"

  The troubleshooter log includes the following lines:

  GPL Ghostscript 8.71: Unrecoverable error, exit code 1',
  ...
  Possible error on renderer command line or PostScript error. Check options.Kid3 exit status: 3',
  ...
  PID 6485 (/usr/lib/cups/filter/foomatic-rip) stopped with status 9!',

  lsb_release -rd
  Description:    Ubuntu 10.10
  Release:        10.10

  apt-cache policy evince
  evince:
    Installed: 2.32.0-0ubuntu1.1
    Candidate: 2.32.0-0ubuntu1.1
    Version table:
   *** 2.32.0-0ubuntu1.1 0
          500 http://us.archive.ubuntu.com/ubuntu/ maverick-updates/main i386 Packages
          500 http://security.ubuntu.com/ubuntu/ maverick-security/main i386 Packages
          100 /var/lib/dpkg/status
       2.32.0-0ubuntu1 0
          500 http://us.archive.ubuntu.com/ubuntu/ maverick/main i386 Packages

  Following the instructions at
  https://wiki.ubuntu.com/DebuggingPrintingProblems :

  lpstat -o
  gradp-33                philip          143360   Tue 22 Feb 2011 08:33:30 PM EST

  sudo ls -1 /var/spool/cups
  c00033
  d00033-001
  tmp

  The file form the print queue /var/spool/cups/ is a PDF document that
  looks the same but is different from the original PDF document.
  Printing that document from Evince produces the same error.

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