desktop-packages team mailing list archive

[Eliah Kagan <degeneracypressure@xxxxxxxxx>]

There are some complexities in the way this bug is presenting, so let's
get a greater depth and breadth of information about your experiences.

@Michel Steinbusch
What package versions of each browser do you have installed? Do you have sound on the web via mechanisms other than Flash, for example with HTML 5. (If you have trouble finding this out, please indicate that, and I'll provide detailed assistance.)

@setiamon
In addition to providing the requested information in bug 874834, please post information about what package versions of each browser you are using here, and please also install the OpenShot video editor, tell us what package version you have for that, and let us know here whether or not you have sound in that. We should figure out of that is a central element of this problem or just a coincidental additional problem that Michel Steinbusch is experiencing.

@Ab3L
What package versions of each browser do you have installed? Please install the OpenShot video editor, tell us what package version you have for that, and let us know here if you get sound in that. As for removing and reinstalling the packages that provide your Flash player plugin, please open a question about that (https://answers.launchpad.net/ubuntu/+source/flashplugin-nonfree/+addquestion), then use "Link existing bug" on the question page to link your new question with this bug. Please also subscribe me to the new question. We (or perhaps someone else, if another member of the community is able to respond first) will work on that problem there, and then we can report back relevant information here. Please also let us know if you have sound on the web via mechanisms other than Flash, for example with HTML 5. (If you have trouble finding this out, please indicate that, and I'll provide detailed assistance.)

@Subhankar Biswas
Bug 870907 suggests that you don't have sound **at all**, which would indicate that you are not experiencing this bug (but that it is instead perhaps good that you reported a new bug for your situation). But you did post here, so I want to double check: Do you have sound in any applications? (In addition to having posted bug 870907, you might also be able to get support by posting a question about your problem, which you can do at https://answers.launchpad.net/ubuntu/+source/alsa-driver/+addquestion. If you do this, please make sure to mention your bug report in your question and also to link them together as described above.)

@christalblueangel
Do you think you may be experiencing this bug, or are you (like me) just interested? (Feel free to ignore this question if you wish--since you're not indicated as being affected and you haven't posted, I'll assume it's the latter.)

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/858466

Title:
  Ubuntu 11.10 Audio Problems with Browsers.

Status in “firefox” package in Ubuntu:
  Confirmed

Bug description:
  all browsers dont have sound, applications do have sound, while testing OpenShot
  Video Editor i found out that also there videos that i created dont have
  sound. so here the Answers:

  (1) Do you get sound in other applications, or do you have no sound at
  all on your Oneiric system?

  Only browsers and OpenShot Video editor have no sound on output.

  (2) Are you using Firefox, or some other browser?

  Firefox and Chromium

  (3) Does the problem occur in another web browser? (If you are using
  Firefox, you could try Chromium, which you can get by installing the
  package called chromium-browser in the Software Center.)

  All other browsers.

  (4) Does the problem occur in another user account? If you only have one
  user account, you can create a second one for testing purposes.

  Both user accounts

  (5) What is the output of this command, run in the Terminal (Ctrl+Alt+T
  to open a Terminal window, then copy the command from your web browser,
  paste it into the Terminal, press enter to run it, then do Edit > Select
  All to select all the text in the Terminal, do Edit > Copy to copy it
  all to the clipboard, then paste it into your post here):

  
  No LSB modules are available.
  Distributor ID:	Ubuntu
  Description:	Ubuntu oneiric (development branch)
  Release:	11.10
  Codename:	oneiric
  ii flashplugin-downloader:i386 10.3.183.10ubuntu1 Adobe Flash Player plugin downloader
  ii flashplugin-installer 10.3.183.10ubuntu1 Adobe Flash Player plugin installer

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