← Back to team overview

desktop-packages team mailing list archive

[Bug 850229] Re: Unread email count in thunderbird shown wrongly in messaging menu and launcher icon

 

My Messaging menu does not contain Thunderbird at all, just a "Mail"
item and when I get new mail, it does not reflect that.  Also on the
launcher icon for Thunderbird there is no unread count showing over the
icon.  I am rather disappointed with this situation and is there
anything I can do to fix it?  Or is that the work involved in this bug.
I only have Thunderbird installed and no other mail programs.  If I
click the Mail item in the Messaging menu it takes me to Thunderbird but
there is no unread count available visually anywhere.  I do have
notifications installed which pop up a dialog box when mail arrives.
This is frustrating because all these things used to work in the
previous Ubuntu version.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/850229

Title:
  Unread email count in thunderbird shown wrongly in messaging menu and
  launcher icon

Status in “thunderbird” package in Ubuntu:
  Confirmed

Bug description:
  The number of unread emails is shown incorrectly in the messaging menu
  and unity launcher icon of thunderbird though thunderbird application
  shows the correct count. See the attached screenshot for the
  illustration.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: thunderbird 7.0~b2+build2+nobinonly1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
  Uname: Linux 3.0.0-11-generic i686
  NonfreeKernelModules: nvidia
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  guruprasad   1650 F.... pulseaudio
  BuildID: 20110906005012
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf8400000 irq 47'
     Mixer name	: 'Realtek ALC268'
     Components	: 'HDA:10ec0268,103c30cc,00100003 HDA:10573055,10573055,00100700'
     Controls      : 21
     Simple ctrls  : 13
  Channel: default
  Date: Wed Sep 14 23:40:58 2011
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta i386 (20110901)
  IpRoute:
   default via 192.168.1.1 dev wlan0  proto static 
   169.254.0.0/16 dev wlan0  scope link  metric 1000 
   192.168.1.0/24 dev wlan0  proto kernel  scope link  src 192.168.1.8
  Profiles: Profile0 (Default) - LastVersion=7.0/20110906005012 (Running)
  RunningIncompatibleAddons: False
  SourcePackage: thunderbird
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/25/2008
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.59
  dmi.board.name: 30CB
  dmi.board.vendor: Quanta
  dmi.board.version: 79.2E
  dmi.chassis.type: 10
  dmi.chassis.vendor: Quanta
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.59:bd11/25/2008:svnHewlett-Packard:pnHPPaviliondv9700NotebookPC:pvrRev1:rvnQuanta:rn30CB:rvr79.2E:cvnQuanta:ct10:cvrN/A:
  dmi.product.name: HP Pavilion dv9700 Notebook PC
  dmi.product.version: Rev 1
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/850229/+subscriptions


References