← Back to team overview

desktop-packages team mailing list archive

[Bug 881978] Re: Unable to access Accounts preferences

 

After some more trying I managed to find a way to reproduce the issue.
It's quite easy actually.

- Open Empathy
- Click on "Edit - Accounts"
- Close the Accounts dialog

After this it is not possible to open the Accounts dialog again.

A work-around is killing the "empathy-accounts" process using the
"System Monitor". After killed you can access the dialog again, but just
one time again.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/881978

Title:
  Unable to access Accounts preferences

Status in “empathy” package in Ubuntu:
  New

Bug description:
  Quite often I'm unable to access the Accounts preferences. If I click
  on "Edit - Accounts" no window will show up, nor do I get an error.

  The file ~/.xsession-errors will contain the following errors for each
  attempt:

  GLib-GObject-WARNING **: instance with invalid (NULL) class pointer
  GLib-GObject-CRITICAL **: g_signal_connect_data: assertion `G_TYPE_CHECK_INSTANCE (instance)' failed
  GLib-GObject-WARNING **: invalid unclassed pointer in cast to `GtkWindow'
  Gtk-CRITICAL **: gtk_window_present_with_time: assertion `GTK_IS_WINDOW (window)' failed

  I can't reproduce it 100%, but it usually starts to occur when a
  connection error occurred for one of the accounts and this has been
  reported in the contact list accordingly.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: empathy 3.2.0.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic-pae 3.0.4
  Uname: Linux 3.0.0-12-generic-pae i686
  NonfreeKernelModules: fglrx
  ApportVersion: 1.23-0ubuntu3
  Architecture: i386
  Date: Wed Oct 26 14:08:14 2011
  EcryptfsInUse: Yes
  ExecutablePath: /usr/bin/empathy
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/881978/+subscriptions


References