desktop-packages team mailing list archive

[Alessandro Menti <883892@xxxxxxxxxxxxxxxxxx>]

Thanks for reporting the bug. Since the official language used by this bugtracker is English, I have translated your report to that language for the convenience of non-Italian readers.
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Firefox hangs when you open Web pages and stops hanging after about 10 minutes, or the message to kill the program appears. A similar issue occurs for Thunderbird; it is not possible to configure a new account manually if it can't automatically detect configuration parameters. Evolution hangs immediately when I try to configure an account.
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The programs you have listed are different, but I suspect that either (1) your system is slow and hangs, especially if more applications are open at the same time or desktop effects are enabled, or (2) your Internet connection is quite slow and the programs hang, waiting for a response from the server.

Could you please answer these questions so that we are able to reproduce the bugs and fix them?
* Are the bugs reproducible (do they happen every time you try to open Web pages, configure an account...)?
* If yes, could you please write in detail what steps do we need to perform to reproduce the bug?
* Which Flash package do you have installed?
* Which Java package do you have installed?
* Which Firefox and Thunderbird extensions do you have installed?
* Do you experience the crashes when you open a particular Web page or do they happen for every page?
* Do Firefox and Thunderbird hang even if you execute them in "safe mode" (see <https://wiki.ubuntu.com/MozillaTeam/Bugs#Try_running_in_safe_mode> for an explanation)?
Thanks.

** Changed in: evolution (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/883892

Title:
  Thunderbird, Firefox, Evolution hang

Status in “evolution” package in Ubuntu:
  Incomplete

Bug description:
  Firefox si bocca quando si aprono le pagine  e si sblocca dopo circa 10 minuti, oppure appare il messaggio per forzare la chiusura. Idem Thunderbird il quale risulta impossibile procedere alla configurazione manuale dei nuovi account quando esso non riesce a rilevare automaticamente i parametri di configurazione.
   Evolution si blocca subito quando cerco di procedere alla configurazione di account:

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: evolution 3.2.0-0ubuntu2
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic i686
  NonfreeKernelModules: fglrx
  ApportVersion: 1.23-0ubuntu3
  Architecture: i386
  Date: Sun Oct 30 17:18:54 2011
  ExecutablePath: /usr/bin/evolution
  InstallationMedia: Ubuntu-Plus8 - Release i386
  ProcEnviron:
   PATH=(custom, no user)
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  SourcePackage: evolution
  UpgradeStatus: No upgrade log present (probably fresh install)

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