desktop-packages team mailing list archive

[Matthew Paul Thomas <mpt@xxxxxxxxxxxxx>]

It turns out that while we haven't had many reviews misused to report
bugs, we have had support requests to Canonical that should have gone
directly to the vendor.

So, I have designed a "Report a Problem" link that would open a dialog
to direct problem reports to the appropriate place.
<https://wiki.ubuntu.com/SoftwareCenter#isv-support>

** Changed in: software-center (Ubuntu)
       Status: Incomplete => Triaged

** Description changed:

- Binary package hint: software-center
- 
  Right now if i find a bug in a software i can't report it from the
  software center.
  
  A "report an issue" button should be useful
  
- ProblemType: Bug
- DistroRelease: Ubuntu 11.04
- Package: software-center 4.0.1 [modified: usr/share/applications/ubuntu-software-center.desktop]
- ProcVersionSignature: Ubuntu 2.6.38-9.43-generic 2.6.38.4
- Uname: Linux 2.6.38-9-generic i686
- NonfreeKernelModules: nvidia
- Architecture: i386
- Date: Sun May 15 13:17:34 2011
- InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427)
- PackageArchitecture: all
- ProcEnviron:
-  LANGUAGE=it_IT:en
-  LANG=it_IT.UTF-8
-  SHELL=/bin/bash
- SourcePackage: software-center
- UpgradeStatus: No upgrade log present (probably fresh install)
+ <https://wiki.ubuntu.com/SoftwareCenter#isv-support>: "For any software
+ item in “For Purchase” or “Independent”, its software item screen should
+ include a “Report a Problem” link alongside the “Developer Web Site”
+ link. Activating this link should open a “Report a Problem” dialog with
+ the icon and name of the application..."

** Changed in: software-center (Ubuntu)
     Assignee: Vadim Rutkovsky (roignac) => (unassigned)

** Changed in: software-center (Ubuntu)
   Importance: Wishlist => Medium

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Packages, which is subscribed to software-center in Ubuntu.
https://bugs.launchpad.net/bugs/782975

Title:
  add a "report an issue" button to the details view to allow reporting
  bugs for individual software items

Status in “software-center” package in Ubuntu:
  Triaged

Bug description:
  Right now if i find a bug in a software i can't report it from the
  software center.

  A "report an issue" button should be useful

  <https://wiki.ubuntu.com/SoftwareCenter#isv-support>: "For any
  software item in “For Purchase” or “Independent”, its software item
  screen should include a “Report a Problem” link alongside the
  “Developer Web Site” link. Activating this link should open a “Report
  a Problem” dialog with the icon and name of the application..."

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