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[Bug 824914] Re: printing from Firefox 5 crashes reboots network printer

 

Since upgrading to Ubuntu 11.10 this issue seems to have gone away.

I'll hazard a guess that the root cause was some problem in the printer
configuration information that was specific to that printer and only
happened to be exercised by some specific pages rendered via Firefox.
Talk about ultra-specific!

I'm happy that the problem seems to have gone away, but I would have
liked to get some pointers to resources for debugging printing problems.

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https://bugs.launchpad.net/bugs/824914

Title:
  printing from Firefox 5 crashes reboots network printer

Status in “firefox” package in Ubuntu:
  New

Bug description:
  I have a networked Brother HL-4050CDN printer. I used to be able to
  print from Firefox to this printer with no problems. Recently (after I
  upgraded to Firefox 5?) most times when I print from Firefox to the
  printer the printer reboots and does not print anything. If I print to
  file (PS or PDF format) from and then print the file from Evince to
  the networked printer, that works fine.  I have also noticed that if I
  print from Firefox to the networked printer without it rebooting there
  is a problem with the font - it is very coarse

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: firefox 5.0+build1+nobinonly-0ubuntu0.11.04.2
  ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
  Uname: Linux 2.6.38-10-generic x86_64
  NonfreeKernelModules: nvidia
  Architecture: amd64
  Date: Fri Aug 12 11:03:20 2011
  FirefoxPackages:
   firefox 5.0+build1+nobinonly-0ubuntu0.11.04.2
   flashplugin-installer 10.3.181.34ubuntu0.11.04.1
   adobe-flashplugin N/A
   icedtea-plugin 1.1.1-0ubuntu1~11.04.1
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  ProcEnviron:
   LANGUAGE=en_AU:en
   LANG=en_AU.UTF-8
   SHELL=/bin/bash
  SourcePackage: firefox
  UpgradeStatus: Upgraded to natty on 2011-06-08 (64 days ago)

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