← Back to team overview

desktop-packages team mailing list archive

  1. desktop-packages team
  2. Mailing list archive
  3. Message #45755

[Bug 884135] Re: thunderbird does not open any links

  Thread Previous • Date Previous • • Thread Next 
** Description changed:

- When I click on the links the website does not open, but there is a
- window, where I can choose the browser. But there a no browsers shown at
- all, so I cannot really chose one. I installed firefox and rekonq is
- already installed. But it does not work anyway or at least shows the
- browsers to choose.
+ [Note: the original description is under the five dashes, below. What
+ follows is a reformatted bug description that follows the format
+ described at <https://wiki.ubuntu.com/MozillaTeam/NormalizedBugFormat>.]
+ 
+ Summary: Lack of support for default browser in the KDE environment when
+ opening HTTP links
+ 
+ Steps to reproduce:
+   1. Make sure that you are working in the KDE environment and that at least one browser is installed into the system. (I don't know if the bug can be reproduced if both the KDE and GNOME environments are installed, but it definitely is reproducible if only the KDE system is present). 
+   2. Open Thunderbird. If you are starting with a fresh profile, ignore the request to set up a new account by closing the window.
+   3. Open the Preferences dialog (Edit->Preferences), switch to the Attachments tab and make sure that no application is listed for HTTP links. Close the dialog.
+   4. Open an e-mail message containing an HTTP link (go to File->Open->Saved Message and choose a saved e-mail message or, if a message containing a link is present in the Inbox, use that as well). For the testers' convenience, I have attached one to this report (see [1]). If you are prompted to create a new account (as no one exists), skip it.
+   5. Click the link.
+ 
+ Expected Result:
+  The "Choose application" window appears, presenting a list of installed browsers or offering to open the link with the default browser.
+ 
+ Actual Result:
+  The "Choose application" window appears, offering only the choice to select an application's binary file (see attached screenshot, [2]). No installed browsers are listed nor is the default browser offered as a choice.
+ 
+ References:
+  1. https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/884135/+attachment/2585570/+files/LinkTest.eml / E-mail message containing a link
+  2. https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/884135/+attachment/2585580/+files/ChooseAppScreenshot.png / Screenshot showing the actual result
+  
+ This kind of support is already offered by Thunderbird in GNOME (through the thunderbird-gnome-support package).
+ 
+ I have reproduced the issue on a clean Thunderbird profile, with the English Language Pack and the Addon Compatibility Reporter, Lightning and Enigmail extensions installed.
+ -----
+ When I click on the links the website does not open, but there is a window, where I can choose the browser. But there a no browsers shown at all, so I cannot really chose one. I installed firefox and rekonq is already installed. But it does not work anyway or at least shows the browsers to choose.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: thunderbird 7.0.1+build1+nobinonly-0ubuntu1
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic i686
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu3
  Architecture: i386
  ArecordDevices:
-  **** List of CAPTURE Hardware Devices ****
-  card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
-    Subdevices: 2/2
-    Subdevice #0: subdevice #0
-    Subdevice #1: subdevice #1
+  **** List of CAPTURE Hardware Devices ****
+  card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
+    Subdevices: 2/2
+    Subdevice #0: subdevice #0
+    Subdevice #1: subdevice #1
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  philipp    1576 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  philipp    1576 F.... pulseaudio
  BuildID: 20110929181644
  CRDA: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden
  Card0.Amixer.info:
-  Card hw:0 'Intel'/'HDA Intel at 0xfe6dc000 irq 50'
-    Mixer name	: 'Analog Devices AD1984A'
-    Components	: 'HDA:11d4194a,1028027f,00100400'
-    Controls      : 34
-    Simple ctrls  : 20
+  Card hw:0 'Intel'/'HDA Intel at 0xfe6dc000 irq 50'
+    Mixer name	: 'Analog Devices AD1984A'
+    Components	: 'HDA:11d4194a,1028027f,00100400'
+    Controls      : 34
+    Simple ctrls  : 20
  Channel: release
  CurrentDmesg:
-  [   15.887138] init: plymouth-stop pre-start process (1090) terminated with status 1
-  [   16.320861] e1000e: eth0 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx
-  [   16.320996] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
-  [   24.236494] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro,commit=0
-  [   26.808009] eth0: no IPv6 routers present
+  [   15.887138] init: plymouth-stop pre-start process (1090) terminated with status 1
+  [   16.320861] e1000e: eth0 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx
+  [   16.320996] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
+  [   24.236494] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro,commit=0
+  [   26.808009] eth0: no IPv6 routers present
  Date: Mon Oct 31 10:45:40 2011
  ForcedLayersAccel: False
  IfupdownConfig:
-  auto lo
-  iface lo inet loopback
+  auto lo
+  iface lo inet loopback
  InstallationMedia: Kubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  IpRoute:
-  default via 134.91.37.1 dev eth0  proto static 
-  134.91.37.0/24 dev eth0  proto kernel  scope link  src 134.91.37.167  metric 1 
-  169.254.0.0/16 dev eth0  scope link  metric 1000
+  default via 134.91.37.1 dev eth0  proto static
+  134.91.37.0/24 dev eth0  proto kernel  scope link  src 134.91.37.167  metric 1
+  169.254.0.0/16 dev eth0  scope link  metric 1000
  IwConfig:
-  lo        no wireless extensions.
-  
-  eth0      no wireless extensions.
+  lo        no wireless extensions.
+ 
+  eth0      no wireless extensions.
  Plugins:
-  Shockwave Flash - Lib=libflashplayer.so, Location=/usr/lib/flashplugin-installer
-  Skype Buttons for Kopete - Lib=skypebuttons.so, Location=/usr/lib/mozilla/plugins
+  Shockwave Flash - Lib=libflashplayer.so, Location=/usr/lib/flashplugin-installer
+  Skype Buttons for Kopete - Lib=skypebuttons.so, Location=/usr/lib/mozilla/plugins
  ProcEnviron:
-  LANGUAGE=
-  LANG=de_DE.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=
+  LANG=de_DE.UTF-8
+  SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=7.0.1/20110929181644 (Running)
  RfKill:
-  
+ 
  RunningIncompatibleAddons: False
  SourcePackage: thunderbird
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserJS:
-  network.protocol-handler.app.ftp - /usr/bin/firefox
-  network.protocol-handler.app.https - /usr/bin/firefox
-  network.protocol-handler.app.http - /usr/bin/firefox
+  network.protocol-handler.app.ftp - /usr/bin/firefox
+  network.protocol-handler.app.https - /usr/bin/firefox
+  network.protocol-handler.app.http - /usr/bin/firefox
  WifiSyslog:
-  
+ 
  dmi.bios.date: 04/29/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 0M858N
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd04/29/2009:svnDellInc.:pnOptiPlex760:pvr:rvnDellInc.:rn0M858N:rvrA01:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 760
  dmi.sys.vendor: Dell Inc.

** Summary changed:

- thunderbird does not open any links
+ Lack of support for default browser in the KDE environment when opening HTTP links

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/884135

Title:
  Lack of support for default browser in the KDE environment when
  opening HTTP links

Status in “thunderbird” package in Ubuntu:
  Confirmed

Bug description:
  [Note: the original description is under the five dashes, below. What
  follows is a reformatted bug description that follows the format
  described at
  <https://wiki.ubuntu.com/MozillaTeam/NormalizedBugFormat>.]

  Summary: Lack of support for default browser in the KDE environment
  when opening HTTP links

  Steps to reproduce:
    1. Make sure that you are working in the KDE environment and that at least one browser is installed into the system. (I don't know if the bug can be reproduced if both the KDE and GNOME environments are installed, but it definitely is reproducible if only the KDE system is present). 
    2. Open Thunderbird. If you are starting with a fresh profile, ignore the request to set up a new account by closing the window.
    3. Open the Preferences dialog (Edit->Preferences), switch to the Attachments tab and make sure that no application is listed for HTTP links. Close the dialog.
    4. Open an e-mail message containing an HTTP link (go to File->Open->Saved Message and choose a saved e-mail message or, if a message containing a link is present in the Inbox, use that as well). For the testers' convenience, I have attached one to this report (see [1]). If you are prompted to create a new account (as no one exists), skip it.
    5. Click the link.

  Expected Result:
   The "Choose application" window appears, presenting a list of installed browsers or offering to open the link with the default browser.

  Actual Result:
   The "Choose application" window appears, offering only the choice to select an application's binary file (see attached screenshot, [2]). No installed browsers are listed nor is the default browser offered as a choice.

  References:
   1. https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/884135/+attachment/2585570/+files/LinkTest.eml / E-mail message containing a link
   2. https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/884135/+attachment/2585580/+files/ChooseAppScreenshot.png / Screenshot showing the actual result
   
  This kind of support is already offered by Thunderbird in GNOME (through the thunderbird-gnome-support package).

  I have reproduced the issue on a clean Thunderbird profile, with the English Language Pack and the Addon Compatibility Reporter, Lightning and Enigmail extensions installed.
  -----
  When I click on the links the website does not open, but there is a window, where I can choose the browser. But there a no browsers shown at all, so I cannot really chose one. I installed firefox and rekonq is already installed. But it does not work anyway or at least shows the browsers to choose.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: thunderbird 7.0.1+build1+nobinonly-0ubuntu1
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic i686
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu3
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
     Subdevices: 2/2
     Subdevice #0: subdevice #0
     Subdevice #1: subdevice #1
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  philipp    1576 F.... pulseaudio
  BuildID: 20110929181644
  CRDA: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfe6dc000 irq 50'
     Mixer name	: 'Analog Devices AD1984A'
     Components	: 'HDA:11d4194a,1028027f,00100400'
     Controls      : 34
     Simple ctrls  : 20
  Channel: release
  CurrentDmesg:
   [   15.887138] init: plymouth-stop pre-start process (1090) terminated with status 1
   [   16.320861] e1000e: eth0 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx
   [   16.320996] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
   [   24.236494] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro,commit=0
   [   26.808009] eth0: no IPv6 routers present
  Date: Mon Oct 31 10:45:40 2011
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  InstallationMedia: Kubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  IpRoute:
   default via 134.91.37.1 dev eth0  proto static
   134.91.37.0/24 dev eth0  proto kernel  scope link  src 134.91.37.167  metric 1
   169.254.0.0/16 dev eth0  scope link  metric 1000
  IwConfig:
   lo        no wireless extensions.

   eth0      no wireless extensions.
  Plugins:
   Shockwave Flash - Lib=libflashplayer.so, Location=/usr/lib/flashplugin-installer
   Skype Buttons for Kopete - Lib=skypebuttons.so, Location=/usr/lib/mozilla/plugins
  ProcEnviron:
   LANGUAGE=
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=7.0.1/20110929181644 (Running)
  RfKill:

  RunningIncompatibleAddons: False
  SourcePackage: thunderbird
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserJS:
   network.protocol-handler.app.ftp - /usr/bin/firefox
   network.protocol-handler.app.https - /usr/bin/firefox
   network.protocol-handler.app.http - /usr/bin/firefox
  WifiSyslog:

  dmi.bios.date: 04/29/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 0M858N
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd04/29/2009:svnDellInc.:pnOptiPlex760:pvr:rvnDellInc.:rn0M858N:rvrA01:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 760
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/884135/+subscriptions

References

  Thread Previous • Date Previous • • Thread Next