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[Id2ndR <fabien_id@xxxxxxxxxxxxx>]

I have the same trouble. Can you confirm that you use Ubuntu 11.10 ?

1/ The contact send me a message. The notification buble appears with the text and indicator turn blue.
2/ In the indicator, I click on the line bellow "IM". The line can be empty. See bug #842428
3/ If I open the contact history, I can read the previous messages.
4/ If the contact send me one more message in the active conversation, I got the notification buble, but it doesn't appeas in the history.
4'/ If I click on "today" on the history, then the message appears
or
4''/ If the contact send me a second message, the previous one is "push" in the history

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Packages, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/873946

Title:
  First messages from a contact do not appear

Status in “empathy” package in Ubuntu:
  Confirmed

Bug description:
  On a jabber server (Wildfire)
  Sometimes when someone sends me a message, the tab opens, but there is nothing appearing. If I send an answer, I will see the next incoming messages. And in the history for the user, I see the previous invisible messages. But they are just missing from the chat window.

  And it's impossible so far to reproduce it easily. If I close the tab
  and ask the person to contact me again, it appears. I'm trying to find
  the specific conditions for this problem, I will add my comments here.

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