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[Bug 886907] Re: Messaging Menu and Unity launcher don't display unread messages count from Thunderbird

 

** Description changed:

  I made a clean install of Oneiric (64bits edition) using all defaults options and now, when I receive new messages in Thunderbird, the letter from the Messaging Menu doesn't turn blue and I don't have any update of the message count in the Menu either.
  This was working fine previously when I was running Natty. I use two e-mail accounts which both use the IMAP protocols.
  
- The only three fields visible in the Messaging Menu, in the e-mail part, are : Mail, Compose New Message and Contacts which works as they should be.
+ The only three fields visible in the Messaging Menu, in the e-mail part, are : Mail, Compose New Message and Contacts which work as they should be.
  Whether I enable the Messaging Menu and Unity Integration Add-on in Thunderbird or not, the problem is still here.
  In the other hand, the on-screen notifications work perfectly.
  
  I also discovered that the Thunderbird Unity launcher might also display
  unread messages count. If this is the case, it not working either.
  
  While looking for such an already described bug in launchpad, I found bug #850229 being similar but not identical. I think the bug I report here might be different because i) I never have any update on the Unity launcher and ii) I don't have any update either of the unread messages count in the messaging menu. I think the case of bug #850229 was related to a wrong value of unread messages and not to the total absence of this value.
  In the discussion about bug #850299, comment #4 seems to correspond to the bug I report here.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: thunderbird 7.0.1+build1+nobinonly-0ubuntu1
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  NonfreeKernelModules: nvidia
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  lionel     1915 F.... pulseaudio
-  /dev/snd/pcmC0D0p:   lionel     1915 F...m pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  lionel     1915 F.... pulseaudio
+  /dev/snd/pcmC0D0p:   lionel     1915 F...m pulseaudio
  BuildID: 20110929183320
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
-  Card hw:0 'Intel'/'HDA Intel at 0xf0400000 irq 46'
-    Mixer name	: 'Nvidia MCP77/78 HDMI'
-    Components	: 'HDA:10ec0888,1025015e,00100202 HDA:14f12c06,1025015e,00100000 HDA:10de0006,10de0101,00100000'
-    Controls      : 29
-    Simple ctrls  : 16
+  Card hw:0 'Intel'/'HDA Intel at 0xf0400000 irq 46'
+    Mixer name	: 'Nvidia MCP77/78 HDMI'
+    Components	: 'HDA:10ec0888,1025015e,00100202 HDA:14f12c06,1025015e,00100000 HDA:10de0006,10de0101,00100000'
+    Controls      : 29
+    Simple ctrls  : 16
  Channel: release
  Date: Sun Nov  6 20:45:43 2011
  ExecutablePath: /usr/lib/thunderbird-7.0.1/thunderbird-bin
  ForcedLayersAccel: False
  IfupdownConfig:
-  auto lo
-  iface lo inet loopback
+  auto lo
+  iface lo inet loopback
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  IpRoute:
-  default dev tun0  proto static 
-  169.254.0.0/16 dev wlan0  scope link  metric 1000 
-  192.168.1.0/24 dev wlan0  proto kernel  scope link  src 192.168.1.4  metric 2 
-  193.10.16.0/22 dev tun0  proto kernel  scope link  src 193.10.16.103 
-  193.10.16.3 via 192.168.1.1 dev wlan0  proto static
+  default dev tun0  proto static
+  169.254.0.0/16 dev wlan0  scope link  metric 1000
+  192.168.1.0/24 dev wlan0  proto kernel  scope link  src 192.168.1.4  metric 2
+  193.10.16.0/22 dev tun0  proto kernel  scope link  src 193.10.16.103
+  193.10.16.3 via 192.168.1.1 dev wlan0  proto static
  ProcEnviron:
-  PATH=(custom, no user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=7.0.1/20110929183320 (Running)
  RunningIncompatibleAddons: False
  SourcePackage: thunderbird
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/12/2008
  dmi.bios.vendor: Acer
  dmi.bios.version: v0.3121
  dmi.board.name: Makalu
  dmi.board.vendor: Acer, Inc.
  dmi.board.version: Not Applicable
  dmi.chassis.type: 1
  dmi.chassis.vendor: Acer, Inc.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAcer:bvrv0.3121:bd09/12/2008:svnAcer,inc.:pnAspire6930G:pvrNotApplicable:rvnAcer,Inc.:rnMakalu:rvrNotApplicable:cvnAcer,Inc.:ct1:cvrN/A:
  dmi.product.name: Aspire 6930G
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Acer, inc.

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https://bugs.launchpad.net/bugs/886907

Title:
  Messaging Menu and Unity launcher don't display unread messages count
  from Thunderbird

Status in “thunderbird” package in Ubuntu:
  New

Bug description:
  I made a clean install of Oneiric (64bits edition) using all defaults options and now, when I receive new messages in Thunderbird, the letter from the Messaging Menu doesn't turn blue and I don't have any update of the message count in the Menu either.
  This was working fine previously when I was running Natty. I use two e-mail accounts which both use the IMAP protocols.

  The only three fields visible in the Messaging Menu, in the e-mail part, are : Mail, Compose New Message and Contacts which work as they should be.
  Whether I enable the Messaging Menu and Unity Integration Add-on in Thunderbird or not, the problem is still here.
  In the other hand, the on-screen notifications work perfectly.

  I also discovered that the Thunderbird Unity launcher might also
  display unread messages count. If this is the case, it not working
  either.

  While looking for such an already described bug in launchpad, I found bug #850229 being similar but not identical. I think the bug I report here might be different because i) I never have any update on the Unity launcher and ii) I don't have any update either of the unread messages count in the messaging menu. I think the case of bug #850229 was related to a wrong value of unread messages and not to the total absence of this value.
  In the discussion about bug #850299, comment #4 seems to correspond to the bug I report here.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: thunderbird 7.0.1+build1+nobinonly-0ubuntu1
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  NonfreeKernelModules: nvidia
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lionel     1915 F.... pulseaudio
   /dev/snd/pcmC0D0p:   lionel     1915 F...m pulseaudio
  BuildID: 20110929183320
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf0400000 irq 46'
     Mixer name	: 'Nvidia MCP77/78 HDMI'
     Components	: 'HDA:10ec0888,1025015e,00100202 HDA:14f12c06,1025015e,00100000 HDA:10de0006,10de0101,00100000'
     Controls      : 29
     Simple ctrls  : 16
  Channel: release
  Date: Sun Nov  6 20:45:43 2011
  ExecutablePath: /usr/lib/thunderbird-7.0.1/thunderbird-bin
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  IpRoute:
   default dev tun0  proto static
   169.254.0.0/16 dev wlan0  scope link  metric 1000
   192.168.1.0/24 dev wlan0  proto kernel  scope link  src 192.168.1.4  metric 2
   193.10.16.0/22 dev tun0  proto kernel  scope link  src 193.10.16.103
   193.10.16.3 via 192.168.1.1 dev wlan0  proto static
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=7.0.1/20110929183320 (Running)
  RunningIncompatibleAddons: False
  SourcePackage: thunderbird
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/12/2008
  dmi.bios.vendor: Acer
  dmi.bios.version: v0.3121
  dmi.board.name: Makalu
  dmi.board.vendor: Acer, Inc.
  dmi.board.version: Not Applicable
  dmi.chassis.type: 1
  dmi.chassis.vendor: Acer, Inc.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAcer:bvrv0.3121:bd09/12/2008:svnAcer,inc.:pnAspire6930G:pvrNotApplicable:rvnAcer,Inc.:rnMakalu:rvrNotApplicable:cvnAcer,Inc.:ct1:cvrN/A:
  dmi.product.name: Aspire 6930G
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Acer, inc.

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References