desktop-packages team mailing list archive

[Pedro Villavicencio <pedro@xxxxxxxxxx>]

Thank you for taking the time to report this bug and helping to make
Ubuntu better. However, your crash report is either missing or
challenging to deal with as a ".crash" file. Please follow these
instructions to have apport report a new bug about your crash that can
be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable
apport in /etc/default/apport and restart.

If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.
If you are using Kubuntu or Xubuntu you can file the crash using /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a terminal - where _my_crash_report.crash is the crash you would like to report.

I'm closing this bug report since the process outlined above will
automatically open a new bug report which can then dealt with more
efficiently. Thanks in advance for your cooperation and understanding.

** Changed in: empathy (Ubuntu)
   Importance: Undecided => Medium

** Changed in: empathy (Ubuntu)
       Status: Confirmed => Invalid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/885285

Title:
  empathy segfaults when trying to open 2nd conversation window from
  notification area

Status in “empathy” package in Ubuntu:
  Invalid

Bug description:
  Using Ubuntu 11.10 (with gnome-shell).  Upon opening a conversation
  (by clicking the icon in the notification area), the Empathy window
  opens successfully.  Subsequent attempts fail and the following error
  is left in /var/log/syslog:

  Nov  2 11:08:05 lnx-d0828 kernel: [10740.150060] mission-
  control[3318]: segfault at 0 ip b750a99a sp bfe1cfa8 error 4 in
  libglib-2.0.so.0.3000.0[b74a6000+f7000]

  Opening the "Contact List" allows these conversation windows to open.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: empathy 3.2.0.1-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic-pae 3.0.4
  Uname: Linux 3.0.0-12-generic-pae i686
  NonfreeKernelModules: nvidia wl
  ApportVersion: 1.23-0ubuntu3
  Architecture: i386
  Date: Wed Nov  2 11:25:56 2011
  SourcePackage: empathy
  UpgradeStatus: Upgraded to oneiric on 2011-10-26 (7 days ago)

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