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[Bryce Harrington <766490@xxxxxxxxxxxxxxxxxx>]

The design team flagged this as a possible critical issue for us to
solve in the development release (and SRU to natty and/or oneiric, if
the fixes are suitable and appropriate to backport).

However, I notice this report only has comments from natty users, so I
am wondering if this issue might have gotten solved in oneiric?  (I
haven't seen it on oneiric, but then I don't recall ever seeing it on
natty either.)  So if someone has oneiric installed and still sees this
same bug, please indicate your verification (and post a gsd log as
seb128 requested).

To get this resolved, we need someone running the precise development
version who can test fixes for us.  If anyone is on precise, still
reproducing the bug, and willing to do some test work, please raise your
hand.

(I've listed these tasks in the Next Actions section of the bug
description)

** Changed in: gnome-control-center (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/766490

Title:
  [Natty-Beta2] Turning off laptop monitor turn off both monitors
  (laptop and external) on Vostro 3500

Status in “gnome-control-center” package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: gnome-control-center

  Following instructions for testing external monitor on a laptop in http://testcases.qa.ubuntu.com/Hardware/GFX/ExternalPrimary
  the resolutions of the external monitor are not detected properly. When I try to change them, also the Laptop Screen flickers and changes sizes (with "same image" option disabled, of course).
  Worse is when I try to set the external monitor to be primary (by turning off the laptop screen), both screens turn off.
  My steps:
  # Plugged external monitor
  # Go to Monitor in the Unity launcher.
  # Both screens are detected.
  # Tried different resolutions and more or less some of them worked (there where some resolutions external monitor isn't capable of).
  # Selected Laptop monitor and switched off, click apply.
  # Both monitors turned off and had to wait for the 30 second dialog to restore the last configuration. I was hoping the laptop screen to turn off and the external monitor be the primary.

  Then tried the switch screen har-button in this laptop (Fn + F8) but it triggers a "super" key instead (like the win logo).
  Afterwards Compiz crashed (Bug #766496).

  [Next Actions]
  * Reproduce under Oneiric to verify the issue is still relevant
  * Reproduce under Precise to verify it still occurs in development
  * Collect gsd logs as per comment #10

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: gnome-control-center 1:2.32.1-0ubuntu15
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic x86_64
  Architecture: amd64
  Date: Tue Apr 19 16:38:56 2011
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110413)
  ProcEnviron:
   LANGUAGE=es_AR:en
   LANG=es_AR.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-control-center
  UpgradeStatus: No upgrade log present (probably fresh install)

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