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[Launchpad Bug Tracker <893031@xxxxxxxxxxxxxxxxxx>]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: empathy (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/893031

Title:
  Empathy is not working behind the proxy servers in Ubuntu 11.10

Status in “empathy” package in Ubuntu:
  Confirmed

Bug description:
  Empathy is unable to connect behind the proxy servers whatever way we try. It doesn't utilize the proxy settings given globally to the system. There is no proxy option in the program also. I tried connecting to empathy from Ubuntu 11.10 in three systems behind a proxy server and in all cases it failed. 
  I tried all of the following but none worked:

  1. Changing settings with gconf-editor ( Walk down the tree to system -> http_proxy . Search for use_http_proxy and check it. )
  Even after doing that there is no change in behaviour of empathy
  2. gksudo gedit /etc/bash.bashrc
  export http_proxy=http://proxyhost:port/
  export ftp_proxy=http://proxyhost:port/
  save and exit
  This also didnt help anything
  3. Using tsocks and editing its config files also.
  In that case the result was:
  "tsocks dbus-launch  empathy" fails to retrieve the accounts list.
  "tsocks empathy" launches empathy, but it is unable to connect..

  Please generate a patch for this problem and release new version of
  the program.

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