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Message #51460
[Bug 885836] Re: firefox-kde-support breaks right click > save image as...
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On 2009-11-22T13:47:56+00:00 Jan-olof-eriksson wrote:
User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; fi-FI; rv:1.9.1.5)
Gecko/20091103 SUSE/3.5.5-2.2 Firefox/3.5.5
If i choose that "save image as", it doesnt do anything.
Reproducible: Always
Steps to Reproduce:
1. right click some image
2. choose show image
3. right click agin
4. choose "save image as"
Actual Results:
nothing happends
Expected Results:
FF opens dialog and ask where to save
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/0
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On 2009-11-23T05:47:34+00:00 Wolfgang Rosenauer wrote:
Do you run under KDE or another desktop?
Do you get any interesting output in the Error console under Tools?
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/1
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On 2009-11-23T09:18:43+00:00 Jan-olof-eriksson wrote:
KDE 4.3.3 "release 3". Nothing in error console.
Seems this is random. Sometimes it works, sometimes its not. This is one
of those i cant save:
http://www.simplemachines.org/community/custom_avatars/avatar_272_1257232094.jpg
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/2
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On 2009-12-07T09:52:35+00:00 Llunak-6 wrote:
Works fine here. What is 'rpm -q mozilla-xulrunner191 mozilla-
xulrunner191-kde4'?
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/3
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On 2009-12-07T13:48:56+00:00 Jan-olof-eriksson wrote:
mozilla-xulrunner191-1.9.1.5-5.1.x86_64
mozilla-xulrunner191-kde4-0.6-0.1.1.x86_64
Hmmm, this happends randomly. Seems working now. Could be some addon or
something.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/4
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On 2009-12-08T03:58:40+00:00 John wrote:
I am having the same issue and have run a couple of different
distributions over the last week Fedora 12, and Ubuntu 9.10 with the
same add ons and this has not been an issue at all.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/5
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On 2009-12-08T07:27:56+00:00 Wolfgang Rosenauer wrote:
Something you can crosscheck if it doesn't work:
Check with following command on a terminal if kmozillahelper is still running:
ps ax | grep kmozillahelper
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/6
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On 2009-12-08T08:06:26+00:00 Jan-olof-eriksson wrote:
osku@kotipurkki:~> ps ax | grep kmozillahelpe
3719 ? S 0:00 /usr/lib/mozilla/kmozillahelper
3838 pts/2 R+ 0:00 grep kmozillahelp
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/7
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On 2009-12-08T11:20:11+00:00 John wrote:
5786 ? S 0:00 /usr/lib/mozilla/kmozillahelper
7589 pts/1 S+ 0:00 grep kmozillahelper
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/8
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On 2009-12-08T11:38:02+00:00 John wrote:
I found a work around I installed an add on "Image Toolbar 0.6.6" and it
works even when the right click menu will not work.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/9
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On 2009-12-11T17:30:08+00:00 astronic wrote:
I can confirm this problem with the current official Firefox (3.5.5) and
official KDE (4.3.1) package (thereby using openSUSE's Firefox with KDE
integration).
The problem only appears sometimes. If it appears I can do "File->Save
Page As" and after closing the resulting file chooser dialog, right
clicking on an image and choosing "Save Image As" works again.
Naturally I suspect the KDE Firefox integration. Please tell me how I
can help to provide information for fixing this the next time the
problem appears (at the moment it doesn't.)
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/10
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On 2009-12-15T11:25:25+00:00 John wrote:
Two things to add
1. I am running a 32 bit computer
2. This bug goes beyond saving images as if you go to file and select
"save as" this will not work. What does work is hitting control+s. Same
thing with open option in the file drop down menu it will not work in
the file drop menu but will work if you hit control+o. It seems the only
things that will not work in the drop down menu are option that bring up
a file browser.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/11
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On 2009-12-26T17:35:09+00:00 Kranthrak wrote:
I have also been experiencing this issue on a 32 bit system and as far
as I can tell it only happens when trying to save images into a folder
already containing a lot of files. Both of the folders that get me
every time have 1500+ images in them (coincidentally 1554 and 1557 files
respectively). It makes me wonder if there's a certain threshold
number of files where this starts to happen. Saving the images
elsewhere works perfectly (so long as I don't browse into those folders
and lock kmozillahelper up).
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/12
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On 2010-01-06T00:13:45+00:00 Don Rhummy wrote:
This is occurring for me as well.
* OpenSUSE 11.2
* 32-bit
* Firefox 3.5.6 OpenSUSE branding
It occurs when I try to do any right-click action AND when i attempt to
do anything from the file menu such as open a file or save the page as.
I have uninstalled the firefox that came with openSUSE 11.2 and
installed (manually just by extracting into a folder) the firefox from
mozilla.org to see if that fixes the issue. I'll let you know if it does
(in which case it's something with opensuse's branding).
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/13
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On 2010-01-26T09:35:42+00:00 Wolfgang Rosenauer wrote:
*** Bug 570120 has been marked as a duplicate of this bug. ***
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/14
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On 2010-02-10T13:54:47+00:00 Jan-olof-eriksson wrote:
Can someone please fix this. its annoying as hell.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/15
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On 2010-02-10T14:37:29+00:00 Wolfgang Rosenauer wrote:
I just was able to reproduce the first time. A Firefox restart fixed the issue for me.
I'm pretty sure it's related to the KDE integration getting stuck or something like that.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/16
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On 2010-02-10T14:43:42+00:00 Jan-olof-eriksson wrote:
Restart doesnt fix it for me. Now i cant save any images.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/17
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On 2010-02-10T15:24:49+00:00 Don Rhummy wrote:
(In reply to comment #13)
> This is occurring for me as well.
>
> * OpenSUSE 11.2
> * 32-bit
> * Firefox 3.5.6 OpenSUSE branding
>
> It occurs when I try to do any right-click action AND when i attempt to do
> anything from the file menu such as open a file or save the page as.
>
> I have uninstalled the firefox that came with openSUSE 11.2 and installed
> (manually just by extracting into a folder) the firefox from mozilla.org to see
> if that fixes the issue. I'll let you know if it does (in which case it's
> something with opensuse's branding).
This is DEFINITELY an OpenSUSE issue. After uninstalling OpenSUSE-
branded firefox and installing firefox directly from mozilla.org, the
issue has disappeared. I've been using it for a month with out this
issue.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/18
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On 2010-02-10T15:49:25+00:00 Jan-olof-eriksson wrote:
I use
Mozilla/5.0 (X11; U; Linux x86_64; fi-FI; rv:1.9.2.0) Gecko/20100115
SUSE/3.6.0-1.2 Firefox/3.6
Linux 2.6.31.12-0.1-desktop x86_64
openSUSE 11.2 (x86_64)
KDE: 4.4.00 (KDE 4.4.0) "release 222"
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/19
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On 2010-02-10T16:47:47+00:00 Wolfgang Rosenauer wrote:
To get more confirmation, please remove (rpm -e) mozilla-xulrunner191-kde4 or
mozilla-kde4-integration (it depends which version you have) and restart Firefox.
Is it still an issue?
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/20
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On 2010-02-10T17:05:34+00:00 Jan-olof-eriksson wrote:
# rpm -e mozilla-kde4-integration
-> FIXED!
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/21
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On 2010-02-12T21:12:34+00:00 Jay Bowles wrote:
As this appears to be an integration problem can we expect a fix for
this or do we just remove the integration which seems a step backward.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/22
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On 2010-02-18T15:44:51+00:00 Llunak-6 wrote:
I'd need a way to reproduce this problem first. I still cannot reproduce
and as such cannot fix.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/23
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On 2010-02-28T11:51:24+00:00 Alexander-koenig wrote:
I can confirm this problem on all my different systems with different
architecture, 32 bit and 64 bit with all the latest patches from online
update installed.
The problem with reproducing the bug is that it does not appear
immediately after start-up of Firefox, but only after having used
Firefox for some time. Simply closing Firefox and restarting resolves
the problem - at least temporarily.
To reproduce the problem I recommend that you work with Firefox for some
time until the problem occurs (my suspicion is that you need to work
with some multimedia files to induce the problem).
What is the information I should send you from my computer when this bug
is active?
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/24
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On 2010-03-03T10:45:33+00:00 Jean-Christophe Baptiste wrote:
Same issue here, no more right click menu after having used Firefox for
a while.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/25
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On 2010-08-10T14:30:43+00:00 astronic wrote:
This bug is still present in openSUSE 11.3. Any news on this?
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/26
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On 2010-08-10T14:38:18+00:00 Jan-olof-eriksson wrote:
(In reply to comment #26)
> This bug is still present in openSUSE 11.3.
Yes, annoying bug it is.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/27
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On 2010-11-03T21:27:16+00:00 Jan-olof-eriksson wrote:
Can you please fix this annoying bug?
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/28
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On 2010-11-04T10:04:08+00:00 Pcerny-v wrote:
I doubt it is SUSE specifis. Actually, I have experienced very similar
behaviour with Seamonkey 2.0.7 or .8 running on Windows. Could you
please check whether the bugs below (and possibly other mozilla.org
bugs) match your problem?
https://bugzilla.mozilla.org/show_bug.cgi?id=400592
https://bugzilla.mozilla.org/show_bug.cgi?id=407572
https://bugzilla.mozilla.org/show_bug.cgi?id=427049
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/29
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On 2010-11-13T13:14:41+00:00 Wolfgang Rosenauer wrote:
*** Bug 619703 has been marked as a duplicate of this bug. ***
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/30
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On 2010-11-13T15:20:27+00:00 Pcerny-v wrote:
Anyone experienced this with the latest versions of Firefox or Seamonkey
(or Thunderbird for that matter)?
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/31
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On 2010-11-13T16:03:15+00:00 astronic wrote:
Yes, the problem is still there with the latest official Firefox package
on openSUSE 11.3.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/32
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On 2010-11-13T22:29:04+00:00 Jan-olof-eriksson wrote:
Its totally random. Sometimes it works, sometimes not. Most of the time
not.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/33
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On 2011-02-21T23:09:23+00:00 Pagan13 wrote:
This bug is still here. I have the same problem. "Save Image As" from
the pop-up menu does not work. Sometimes it works when Firefox is first
started and a simple page is loaded. If I load something complex like
Facebook, it fails. Same with saving pages from the pull-down menu
(although ctrl-s does work).
I use:
Opensuse 11.3 x86_64
KDE4 Version 4.4.4 "release 3"
Mozilla Firefox 3.6.13
This is what I tried to correct the problem:
Removed:
mozilla-xulrunner191-gnomevfs
mozilla-xulrunner192-gnome
(Both version 1.9.1.16-3.1)
No fix. I put them back.
Then I changed branding from Opensuse to Moblin
No fix. I restored Opensuse branding
Finally, I removed Mozilla-Kde4 integration. That makes it work right.
The problem seems to be a bad Kde4 integration. (Version
0.6.3-17.2-x86_64)
I fully expect this to appear in Opensuse 11.4 unless it's fixed before
release (in a couple of weeks!).
A question: What is this "integration" and why is it necessary or
desirable?
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/34
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On 2011-02-22T10:11:06+00:00 Llunak-6 wrote:
*** Bug 620304 has been marked as a duplicate of this bug. ***
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/35
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On 2011-03-25T14:24:58+00:00 Don-raboud wrote:
For those having problems with this bug, a workaround that appears to
work here, short of unistalling the KDE4 integration, is to change
"ui.allow_platform_file_picker" to "false" under about:config.
You get the gnome file dialog instead, which you may or may not like,
but this seems to avoid the problems mentioned in this bug.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/36
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On 2011-03-25T15:23:36+00:00 Don Rhummy wrote:
Can someone explain why almost 2 years later this still isn't fixed?
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/37
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On 2011-03-25T15:28:25+00:00 Jan-olof-eriksson wrote:
This seems to be working in FF 4. Can anyone confirm?
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/38
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On 2011-03-25T15:31:42+00:00 Llunak-6 wrote:
(In reply to comment #37)
> Can someone explain why almost 2 years later this still isn't fixed?
See comment #23.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/39
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On 2011-03-25T15:32:33+00:00 Jan-olof-eriksson wrote:
*** Bug 619703 has been marked as a duplicate of this bug. ***
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/40
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On 2011-03-25T17:08:07+00:00 Pagan13 wrote:
IRT comment #38:
It is not fixed in Firefox 4. Still broken. And in exactly the same way.
IRT comment #39:
Lubos, You can not be having zero problem with this; it is just too consistent. It happens with Mozilla Firefox and KDE4 integration on any platform. I am using openSUSE 11.3 x86_64 on a 64-bit dual-core laptop. All I have to do is run Firefox and use it to browse a variety of sites like Twitter, Facebook and YouTube. Once I've done that, if I try to save an image, it won't work. Also, DownloadHelper (and probably a large variety of other stuff) won't work properly either.
As with a very large percentage of software bugs, this one won't show up
when the affected program (in this case, Firefox) is first started.
Something changes in the relationship between Firefox and KDE4
integration that breaks Firefox's normal file-saving behavior.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/41
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On 2011-03-25T17:14:24+00:00 Jan-olof-eriksson wrote:
(In reply to comment #41)
> IRT comment #38:
> It is not fixed in Firefox 4. Still broken. And in exactly the same way.
Hmmm, im using 11.4 now, mayby its fixed in that then?
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/42
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On 2011-03-25T17:15:30+00:00 Llunak-6 wrote:
If it's so consistent, finally give me consistent steps to reproduce.
"Do random stuff and then it shows up" is not that.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/43
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On 2011-03-25T23:12:05+00:00 Pagan13 wrote:
Lubos, it took me some time to work it out, but this should do at least
enough to trace down the problem.
To reproduce:
1. Shut down any instances of Firefox you have running.
2. Ensure that you have the latest versions of Firefox (4.0.0) and KDE4
integration (0.6.3) installed.
3. Allow the "Welcome to Firefox 4" and "openSUSE.org" tabs to fully
load.
4. Create a new tab and load the image:
http://countdown.opensuse.org/11.4/large.png
5. Right-click the image and select "Save Image As" to try to save the
picture. The KDE4 "Save As" dialog, which should appear, will not.
That image can be saved by using ctrl-s, but that is impossible when the
image is part of a web page instead of being loaded alone.
I am including my "about:plugins" page, just so you can see what plugins
I'm using. I would include "about:config" but Firefox won't save that
to disk. I am including it just in case the problem is affected or
caused by a plugin.
While we're about KDE4 integration, I notice that the web page extension
defaults to ".htm" without any option to change it to ".html" which is
more usual on the web today. Is there any way to change this?
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/44
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On 2011-03-25T23:16:05+00:00 Pagan13 wrote:
Created an attachment (id=421526)
about:plugins for Comment #44
I saved the about:plugin page from Firefox and gzipped it.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/45
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On 2011-03-28T16:32:42+00:00 Llunak-6 wrote:
Ok, I could finally reproduce using steps from comment #44, thanks.
SR #65329
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/46
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On 2011-03-29T07:21:26+00:00 Wolfgang Rosenauer wrote:
Fixed packages for Firefox 4 are available in mozilla repo.
I'll backport it to Firefox 3.6 as well soon.
(Assigning to me for tracking)
For official updates this will end up in the next security updates.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/comments/47
** Changed in: opensuse
Status: Unknown => Confirmed
** Changed in: opensuse
Importance: Unknown => Medium
** Bug watch added: Mozilla Bugzilla #400592
https://bugzilla.mozilla.org/show_bug.cgi?id=400592
** Bug watch added: Mozilla Bugzilla #407572
https://bugzilla.mozilla.org/show_bug.cgi?id=407572
** Bug watch added: Mozilla Bugzilla #427049
https://bugzilla.mozilla.org/show_bug.cgi?id=427049
--
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https://bugs.launchpad.net/bugs/885836
Title:
firefox-kde-support breaks right click > save image as...
Status in “firefox” package in Ubuntu:
Triaged
Status in openSUSE:
Confirmed
Bug description:
With firefox-kde-support installed, right clicking an image and
clicking Save image as... stops working.
Steps to reproduce:
1. Start Firefox
2. Open a page, find an image, and attempt to right click on the image and select Save image as...
3. Nothing happens.
What should happen:
I should be prompted with the Save as... dialog window
Workaround:
On the page with the image you want to save, click the Firefox button (or File) and select Save Page as... then click Cancel. Then right click on the image you want to save and click Save image as... It works.
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: firefox-kde-support 0.6.2-0ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
Date: Thu Nov 3 15:05:45 2011
InstallationMedia: Kubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
ProcEnviron:
LANGUAGE=
LANG=en_US.UTF-8
SHELL=/bin/zsh
SourcePackage: kmozillahelper
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/885836/+subscriptions
