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[Bug 753183] Re: [Upstream] Writer consistently crashes when closing multi-hundred page documents with another LibreOffice file open -> soffice.bin crashed with SIGSEGV in SwFmt::~SwFmt()

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On 2011-04-09T15:01:46+00:00 Christopher M. Penalver wrote:

Created attachment 45441
examplex1.odt 216 pages of lowercase x with a few returns scattered throughout.

Downstream bug may be found at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/753183

1) lsb_release -rd
Description: Ubuntu Natty (development branch)
Release: 11.04

2) apt-cache policy libreoffice-writer
libreoffice-writer:
  Installed: 1:3.3.2-1ubuntu2
  Candidate: 1:3.3.2-1ubuntu2
  Version table:
 *** 1:3.3.2-1ubuntu2 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages
        100 /var/lib/dpkg/status

3) What is expected to happen is when one performs via the Terminal:

cd ~/Desktop && wget
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/753183/+attachment/2005949/+files/examplex1.odt
&& cp examplex1.odt examplex2.odt && lowriter -nologo examplex1.odt
examplex2.odt

then closes examplex1.odt via File -> Close, LibreOffice Writer does not
crash.

4) What happens instead is the program consistently greyscreens then
crashes.

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/753183/comments/12

------------------------------------------------------------------------
On 2011-04-14T21:30:13+00:00 Kendy-k wrote:

Can you please provide us with a backtrace?

http://wiki.documentfoundation.org/BugReport#How_to_get_backtrace_.28on_Linux.29

Thank you!

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/753183/comments/13

------------------------------------------------------------------------
On 2011-04-15T04:56:34+00:00 Christopher M. Penalver wrote:

Jan Holesovsky, thank you for following up. Regarding the link on how to
produce a backtrace, unfortunately it needs to be updated as the first
step does not work:

cd /opt/libreoffice/program
bash: cd: /opt/libreoffice/program: No such file or directory

Despite this I performed via the Terminal:

cd ~/Desktop && wget
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/753183/+attachment/2005949/+files/examplex1.odt
&& cp examplex1.odt examplex2.odt && lowriter -nologo examplex1.odt
examplex2.odt && sudo gdb 2>&1 | tee backtrace.txt

Attached gdb to the process id via the Terminal:

attach 15131
Attaching to process 15131
Reading symbols from /bin/dash...(no debugging symbols found)...done.
Reading symbols from /lib/i386-linux-gnu/libc.so.6...(no debugging symbols
found)...done.
Loaded symbols for /lib/i386-linux-gnu/libc.so.6
Reading symbols from /lib/ld-linux.so.2...(no debugging symbols found)...done.
Loaded symbols for /lib/ld-linux.so.2
0x00ce8416 in __kernel_vsyscall ()
(gdb) continue

Continued the process via the Terminal:

continue

Closed examplex1.odt by clicking File -> Exit, both files closed but gdb
notes it did not crash as per Terminal output:

Program exited normally.

The same procedure outside of gdb did not produce a crash. I recently
updated a ton of packages so seems fixed now...

lsb_release -rd
Description:        Ubuntu Natty (development branch)
Release:        11.04

apt-cache policy libreoffice-writer
libreoffice-writer:
  Installed: 1:3.3.2-1ubuntu2
  Candidate: 1:3.3.2-1ubuntu2
  Version table:
 *** 1:3.3.2-1ubuntu2 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages 100
/var/lib/dpkg/status

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/753183/comments/14

------------------------------------------------------------------------
On 2011-04-16T07:38:15+00:00 Björn Michaelsen wrote:

@Christopher: I updated the instructions -- it is /usr/lib/libreoffice/program on Ubuntu/Debian.
Its important to run gdb on the soffice.bin executable, not any of the wrapper scripts.

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/753183/comments/15

------------------------------------------------------------------------
On 2011-11-08T23:09:48+00:00 Björn Michaelsen wrote:

Still cant reproduce with upstream master,

Reply at: https://bugs.launchpad.net/df-
libreoffice/+bug/753183/comments/19

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/753183

Title:
  [Upstream] Writer consistently crashes when closing multi-hundred page
  documents with another LibreOffice file open -> soffice.bin crashed
  with SIGSEGV in SwFmt::~SwFmt()

Status in LibreOffice Productivity Suite:
  Invalid
Status in “abiword” package in Ubuntu:
  Invalid
Status in “libreoffice” package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: libreoffice

  1) lsb_release -rd
  Description:        Ubuntu Natty (development branch)
  Release:        11.04

  2) apt-cache policy libreoffice-writer
  libreoffice-writer:
    Installed: 1:3.3.2-1ubuntu2
    Candidate: 1:3.3.2-1ubuntu2
    Version table:
   *** 1:3.3.2-1ubuntu2 0
          500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages
          100 /var/lib/dpkg/status

  3) What is expected to happen is when one performs via the Terminal:

  cd ~/Desktop && wget
  https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/753183/+attachment/2005949/+files/examplex1.odt
  && cp examplex1.odt examplex2.odt && lowriter -nologo examplex1.odt
  examplex2.odt

  then closes examplex1.odt via File -> Close, LibreOffice Writer does
  not crash.

  4) What happens instead is the program consistently greyscreens then
  crashes.

  WORKAROUND: Use Abiword.

  ProblemType: Crash
  DistroRelease: Ubuntu 11.04
  Package: libreoffice-core 1:3.3.2-1ubuntu2
  ProcVersionSignature: Ubuntu 2.6.38-8.41-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic x86_64
  NonfreeKernelModules: fglrx wl
  Architecture: amd64
  Date: Wed Apr  6 23:11:05 2011
  Disassembly: => 0x2d:	Cannot access memory at address 0x2d
  ExecutablePath: /usr/lib/libreoffice/program/soffice.bin
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha amd64 (20110329.1)
  ProcCmdline: /usr/lib/libreoffice/program/soffice.bin -writer -splash-pipe=5
  ProcEnviron:
   LANGUAGE=en_US:en
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SegvAnalysis:
   Segfault happened at: 0x2d:	Cannot access memory at address 0x2d
   PC (0x0000002d) not located in a known VMA region (needed executable region)!
  SegvReason: executing NULL VMA
  Signal: 11
  SourcePackage: libreoffice
  StacktraceTop:
   ?? ()
   SwFmt::~SwFmt() () from /usr/lib/libreoffice/program/../basis-link/program/libswlx.so
   ?? () from /usr/lib/libreoffice/program/../basis-link/program/libswlx.so
   ?? () from /usr/lib/libreoffice/program/../basis-link/program/libswlx.so
   SwDoc::~SwDoc() () from /usr/lib/libreoffice/program/../basis-link/program/libswlx.so
  Title: soffice.bin crashed with SIGSEGV in SwFmt::~SwFmt()
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

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