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[Bug 893629] Re: LibreOffice Writer: Saving a new file causes crash

 

Thanks for your hints - I did not know there was a special tool for reporting bugs on my system. 
Now I tried apport, but I wasn't very successful as no bug report was created at all. 

As you recommended, I started apport and reproduced the crash. I did not find any crash report. So I went on, activated apport in 
/etc/default/apport and rebooted. Then I reproduced the crash a second time and no report was created. 

To make my actions transparent, I then reproduced the error a third time
from the commandline, so I can paste the actions & results here:

### removing all settings before to have a clean start:
ak@computer:~$ rm -rf .libreoffice

### start LibreOffice
ak@computer:~$ libreoffice 
### LibreOffice starts, I create a new text document, write some words and try saving it to /home/ak/Desktop/test
### LibreOffice crashes leaving the following output on my commandline:
(soffice:3110): Gtk-WARNING **: Unable to retrieve the file info for `file:///home/ak/Desktop/test': Fehler beim Untersuchen der Datei /home/ak/Desktop/test mit fstat(): Datei oder Verzeichnis nicht gefunden
/usr/lib/libreoffice/program/soffice.bin: relocation error: /usr/lib/librdf.so.0: symbol raptor_new_world_internal, version libraptor2.so.0 not defined in file libraptor2.so.0 with link time reference

### Checking for crash logs
ak@computer:~$ cd /var/crash/
ak@computer:/var/crash$ ls

### Checking whether apport is still running 
ak@computer:/var/crash$ service apport status
apport start/running
ak@computer:/var/crash$ cat /etc/default/apport 
# set this to 0 to disable apport, or to 1 to enable it
# you can temporarily override this with
# sudo service apport start force_start=1
enabled=1
ak@computer:/var/crash$

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https://bugs.launchpad.net/bugs/893629

Title:
  LibreOffice Writer: Saving a new file causes crash

Status in “libreoffice” package in Ubuntu:
  Invalid

Bug description:
  I just updated to Ubuntu Oneiric (11.10).

  When I open LibreOffice Writer, create a new file and try to save it,
  the whole application crashes.

  To get more information, I started LibreOffice on the shell and got this errors as an output:
  >>
  ak@computer:~$ libreoffice 

  (soffice:15227): Gtk-WARNING **: Unable to retrieve the file info for `file:///home/ak/test': Fehler beim Untersuchen der Datei /home/ak/test mit fstat(): Datei oder Verzeichnis nicht gefunden
  /usr/lib/libreoffice/program/soffice.bin: relocation error: /usr/lib/librdf.so.0: symbol raptor_new_world_internal, version libraptor2.so.0 not defined in file libraptor2.so.0 with link time reference
  ak@computer:~$
  <<

  I could reproduce this several times, so I assume there must be a bug.

  If I use an already existing file, there is no problem at all.

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